Izalco Hotel & Beach Resort

Gracias

This place is overpriced for what you get. I do not recommend it. The place is all run down and needs renovations before it starts falling apart. Reading the previous reviews it looks like it’s been in renovations for a while. The pictures online are not the same as being here in person. We got there at noon and the room was ready. Check in time is at 3. If we wanted the room earlier we had to pay $10 more an hour. They couldn’t give me the room that was clean and available early because of corporate policy. I’ve been to other hotels and they try to accommodate you. The bathroom tile broken in the shower and the floor. The floor tile throughout the room was broken. This place looks like it wasn’t maintained throughout the years and now it is just falling apart. I should have read the reviews carefully before booking here. However, the food and service have been good so far. The kids loved being in the pool and at the beach.

Muy buen servició

Très bon service , plage et piscine ok, chambres dans la moyenne, nourriture ok, vieux bâtiment mais assez bien entretenu. Propreté ok

My family was happy and confidant

first of the price for what they offer and announce themselves not work it!! so i picked this place because i was looking for a spa like place, the lady that did the spa was off, so didn’t get my spa, staff dinning and all beverages done by 9pm what kind of resort is this. the rooms not as clean and the bathroom has a plumbing issue, my waiter was amazing!!!

La zona es tranquila , pero el hotel en la entrada no tiene buenas condiciones y los baños sociales realmente no están en buenas condiciones

I wanted to really love this hotel, but unfortunately I didn't. The room is incredibly small so I'm glad I was by myself. However the room has an automatic room refresher which I did not like so I put a plastic bag over it. There were only 2 outlets in the bathroom and only 1 worked. The walls are so thin you might as well sleep in your neighbors room with them. When you go sit down for breakfast, lunch and/or dinner good luck getting any help. I sat around for 40 mins before I even got a menu. There was no one around to even ask for help. I did like that there are two pools. One is huge and closest to the parking lot. That was my favorite one. The beach out front is beautiful and quiet and they have lounge chairs and recliners. The menu at their only restaurant has a good amount of food options. Except no pupusas. .what a bummer. There was no hot water in the room. Very bad water pressure and the shower had sand from the previous guest. The key to the room has a giant wooden block attached to it with your room number on it so make sure you have big pockets.

There’s no drinking water. All the water that comes out of sinks to brush your teeth is salty! The shower is also salty … you need bottle water even to wash your hands.
The pool has green moist (dirt) stuck in it, very slippery and disgusting.

We had a great stay!

The pictures are completely way different than what the property looks like. I would not recommend this place to nobody. I am not satisfied. The only reason I stayed is because I don’t know El Salvador. I want my money back.

No water to take a shower, very expensive for what the hotel is, limited menu, somewhat dirty the pool

It’s a lovely place to stay and relax with multiple pools, a beach front, many food options, free breakfast, and delicious dinner options at cost but worth it nonetheless. I’d highly recommend it for couples, families, friends and families. My stay at Izalco hotel & beach resort was the vacation I needed for sure. Clean rooms, amenities and an overall friendly and welcoming staff makes this place worth it and I recommend anyone looking for a great place to stay in El Salvador, this is it. Oh and it’s under 40 mins. From the airport which made things even more convenient for when we had to fly back home.

The property is big however it is unkept. The entrance seems abandoned. The receptionist was unfriendly and despite we asked for consideration to access our room half hour before since we got off a long night flight she refused and delivered the keys to us 15 minutes after check in. Let me say that we left the property at 5am. I must say that the waiters had excellent customer service and saved the experience here.

This place is ON, not near the beach like other resorts.

Really great staff and great food and drinks. Nothing fancy, but still delicious. Cheap for me from the USA.

They offer an inexpensive massage in a private area near the beach waves. It was awesome.

Some of the original rooms near the front are older and are in need of an upgrade/remodel as you have read with other reviews). Hope they close for a month in the off season to fix/remodel those rooms. They need it.. The only reason why the resort did not get a 5.

Lots of Salvadoran families (many living in the USA or with family living in the USA) stay here to have fun and relax...and for good reason. Great family fun, music is on, but not blaringly loud.

The other resorts near La Libertad? Huge concrete jungles with lots of rooms, making for extra hot, crowded (and noisy) conditions. If you like that sort of thing, don't come to Club Izalco. :-) Alao, If you are looking for A "Cancun" style mega-resort, don't come here.

Plus: the waves are "medium" here. Surfers will of course already know the best places to go near El Tunco and La Libertad for world famous ginormous waves.

Beautiful birds fly freely around the many coconut trees for shade. but don't worry, your table is covered in shade to protect you from falling coconuts and from the mid-day sun. There is lots of shade

Bonus: The campfire in the beach after dark was very cool, relaxing.

More Bonus:, Don't underestimate the comfort of a great hammock. They await you here where you can listen to the waves all day and evening. When I used to come here way back when they were smaller; I paid for my room, but I used to sleep overnight in one of their hammocks closer to the beach. Heavenly! I should have asked them to keep a hammock out for me this time. They probably would have.

Terrible place, place looks destroyed and dirty. Rooms have minimal to no privacy, even the lobby is in a very bad state. Price is way to high for what is offered. There are places 10x better at this price... Not a good place. Not recommended at all.

Good Customer service Yessica's front desk & Walter's waiter was very friendly and helpful. Food is good, fruit needs to be a little fresher. BUT the hotel is unfinished, the front bathrooms are horrible extreme odors floors undone. The promises are not gated, The beach area is clean, my sheets smell clean!

Great food great service. I would not stay here requires a looooot of maintenance. We spent the day and they have different packages that you can choose from is right in front of the beach and on weeks days get less busy.

Different areas need lots of maintenance from painting to reconstruction and overall making it look pretty.

Stay away from this place for your own safety.
The premises are not gated.
Unfinished building front.
Good luck finding the front desk.
No security guards. Any one from street or beach can access the parking lot or rooms.
Pool service is horrible. Although the employees do their best but also have other duties more likely
the place is understaffed.
No video cameras on premises.
I stayed in room 3 next to front desk .
I left my Teva sandals on the patio right outside my room and got stolen.
I reported to front desk and all the attendant did was to ask employees if they have seen them. That was it not even an apology.
There is crew that comes and washe the tables on patios, clean pool areas around 6:00 am.
They took my sandals.
At night animals crawl into your room due to a 2 inch gap at the bottom of room door.
The place is inhabited by geckos on the walls and make a lot noise all night. Hard to sleep .
My 2 stars are for the service people that help Us.
They tried to do their best.
Fyi, the owner lives in one of the rooms in the property. For your safety stay away from this pkace

The hotel is big and the waiter than help us was very friendly (Daniel) and willing to help, the food was excellent however the place seemed to be unfinished, the restrooms were in very bad conditions. The swimming pools were dirty and there is no security near the beach, people who sell things at the beach entered the hotel and disturb or interrumpt a lot. There is a lot of things that needed maintenance, it s a pity because this experience could have been a lot better