Geno Hotel

Hotels
Independent
8 (70 reviews)
Jalan Subang Mas, Taman Subang Mas, Shah Alam, Selangor, 47620 , Shah Alam , MY

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
None mentioned in the provided reviews
Cons:
Poor service experience
Limited dining options nearby
Lack of tourist assistance

Categories

Cleanliness
6
Mixed reviews on cleanliness, some guests found it satisfactory while others had concerns.
Service
3
Poor service experience reported by multiple guests, including long wait times and lack of attentiveness.
Location
4
Guests had negative feedback on the location, mentioning limited dining options and lack of nearby attractions.
Room Quality
5
Average room quality reported by guests with no standout positive or negative comments.
Amenities
5
No specific mentions of amenities in the reviews provided.
Value for Money
5
No specific comments on value for money in the reviews provided.
Food and Beverage
5
No detailed feedback on food and beverage services in the reviews provided.
Overall Experience
5
Overall experience not explicitly mentioned, with mixed feedback on different aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 20:28

Property Description

Discover the perfect blend of comfort and convenience at Geno Hotel, ideally situated in Shah Alam's bustling business district.

Recreation and Relaxation
Unwind in our refreshing outdoor pool or break a sweat at our fully-equipped fitness center. Whether you're seeking leisure or fitness, we have the amenities to cater to every need.

Dining Delights
Savor exquisite culinary offerings at our on-site restaurant, Taste, or indulge in room service for a cozy dining experience. Complement your meal with a drink at one of our two stylish bars/lounges.

Business and Convenience
Stay productive with our comprehensive business center and 24-hour front desk services. Our well-appointed rooms feature air conditioning, refrigerators, and complimentary Wi-Fi to ensure you remain connected throughout your stay.

Elevate your travel experience by booking your stay at Geno Hotel today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8
Based on 70 reviews
Cleanliness: 6
Service: 3
Location: 4
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
U
uzwati solo_traveller my
8
Pros:

Hotel yg selesa dan bersih. Makanan pun ok

Cons:

Aorcond tiada remote yg blh control tanpa bangun

2026-05-04 via Nuitee
S
SISO solo_traveller my
5
2026-05-03 via Nuitee
M
Mohd Sofiuddin solo_traveller my
8
Comfortable and good services
Pros:

The service was really good, staff action very fast. There is a housekeeping at night and also they come to fix the clogged handwash basin at night also. Very impressive. Very comfortable room.

Cons:

Property didnt provide invoice. Quit frustrating about this since i need official invoice from property for my claim

2026-04-19 via Nuitee
R
Rashid Jimin family_with_children my
9
2026-04-09 via Nuitee
W
Watiee Noordin family_with_children my
8
2026-04-05 via Nuitee
F
Faiz couple sg
10
Great for Solo
Pros:

Back here again. The room are spacious and the bed are comfy. Simple breakfast but enough to fill you up. Mart and eatery just across the street.

2026-03-30 via Nuitee
K
Kamarudin Azni solo_traveller my
8
2026-03-29 via Nuitee
K
Kamarudin Azni solo_traveller my
9
2026-03-29 via Nuitee
A
Alaa extended_group jo
5
Cons:

Sink is blocked, water taps are leaking, poor quality shampoo and body wash, no face soap

2026-03-17 via Nuitee
A
Alleson couple my
8
2026-03-15 via Nuitee
R
Rahimah Jimin family_with_children my
8
2026-03-14 via Nuitee
N
Naim couple my
10
2026-03-05 via Nuitee
G
Gavin solo_traveller my
8
2026-02-14 via Nuitee
S
Sweat Ling couple my
7
Pros:

Staff is polite & helpful.

Cons:

Not very convenient for wheelchair user to use the parking.

2026-02-13 via Nuitee
S
Sweat Ling couple my
7
Cons:

Not very convenient for wheelchair user to use the parking. Need to have driver to drop-off at entrance, then park at parking. If it’s a sole driver with wheelchair, likely hard to use or exit the parking, without assistance.

2026-02-13 via Nuitee
N
Norjawati couple my
7
boleh tahan tapi kebih selesa di Concord hotel
Pros:

bilik besar dan selesa

Cons:

tiada hanger utk gantung baju dan tiada meja bulat serta kerusi yg cukup utk makan @ minum dlm bilik walaupun biliknya besar.

2026-01-29 via Nuitee
S
Suhaimi family_with_children my
10
2026-01-28 via Nuitee
A
Azmi couple my
8
Cons:

Parking should be free for customers

2026-01-26 via Nuitee
K
Kelvin Anak family_with_children my
2
Pros:

Nothing

Cons:

Toilet smelly, floor and carpet very dusty, many plugs are spoilt, shower head is also spoilt

2026-01-26 via Nuitee
F
Fang family_with_children cn
5
2026-01-24 via Nuitee