Hotel Continental

Hotels
8.5 (393 reviews)
Brantschenhaus 3 , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Luggage storage
Safety deposit box
Ski storage
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Good service
Cons:
Limited amenities
Small rooms

Categories

Cleanliness
7.5
Concerns about bathroom cleanliness and old fixtures in some reviews.
Service
9.5
Positive mentions about the easy check-in process and available assistance nearby.
Location
9.5
Great central location, close to train stations and good views.
Room Quality
8
Rooms described as small and lacking amenities, but satisfactory for short stays.
Amenities
7.5
Lack of adequate amenities like toiletries and breakfast options noted.
Value for Money
8.5
Adequate for short stays but lacks certain amenities expected for the price.
Food and Beverage
8.5
Breakfast included but with limited hot options and some missing local items.
Overall Experience
9
A balance of positive experiences despite issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:35

Property Description

Central Location and Convenience
Hotel Continental is perfectly situated in the heart of Zermatt, just 150 meters from the train station and the Gornergratbahn ski lift, offering unparalleled convenience for guests looking to explore the city.

Luxurious Amenities
Enjoy modern comforts in every room, including a flat-screen TV, private bathroom, and some rooms even boast a cozy seating area for relaxation. Additionally, the complimentary Wi-Fi ensures you stay connected throughout your stay.

Exclusive Benefits and Nearby Attractions
Indulge in a delicious buffet breakfast featuring regional delicacies, and take advantage of reduced spa fees at the nearby Vita Borni spa. With easy access to various dining options, bars, and shops, Hotel Continental guarantees a memorable and hassle-free stay in Zermatt.

Book now to experience the perfect blend of convenience and luxury at Hotel Continental.

Important information:

If you expect to arrive outside of the published check-in times, please contact the property in advance to receive an access code.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 7 years old stay for CHF 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 393 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9
J
JOAO MANOEL • extended_group • br
8
Média .
Pros:

Localização

Cons:

Falta de serviços de quarto .

2026-01-31 • via Nuitee
U
Umah • family_with_children • au
7
satisfactory accommodation. Limited facilities.
Pros:

location

Cons:

breakfast.

2026-01-27 • via Nuitee
U
Uzma • family_with_children • us
10
Pros:

The staff are amazing and very helpful. The breakfast is great.

2026-01-27 • via Nuitee
G
Gisela • couple • ch
5
Pros:

Die Lage ist super

Cons:

Preis/Leistung war Katastrophe

2026-01-26 • via Nuitee
I
iluvfrance • Couples • Calgary, Alberta
6
Ok for a night or two
Pros:

Pro
Location: it is a five minute walk from train station, Gornergrat gograil, seconds from shops, restaurants, and bars.
Wifi was very good
Breakfast is continental but very good. There is no hot foods ie bacon, eggs etc.
Has a large safe
Large private balcony
Elevator (which is not always the case in Europe)

Cons
Rooms are not very big (common in Europe)
Beds are rock hard. My back was killing me by the end of our stay)
Pillows very flimsy
Lock is opened and locked by a key (outside and INSIDE the room)
You get only one key meaning if the room mates separate during the day you need to get together since only one of you will have a key,
No bar fridge in every room.
It is obviously a ski hotel, rug was grey, not sure if it was or from years of dirt.

2026-01-21 • via Tripadvisor
S
Shinshiuan • extended_group • ch
7
2026-01-20 • via Nuitee
Z
Zixiao • extended_group • dk
10
2026-01-19 • via Nuitee
M
Martin • couple • ch
7
2026-01-19 • via Nuitee
G
Gean Carlos • solo_traveller • ch
10
2026-01-19 • via Nuitee
A
Aviya • family_with_children • il
7
נחמד מינוס
Pros:

מיקום .

Cons:

בחדר הרחצה יש אמבטיה במקום עמוד מקלחת (דוש). לאנשים לא מבוגרים זה מקשה להיכנס לאמבטיה להתרחץ בדוש, כך גם היציאה ממנה .
מעבר צר בין הכיור והאמבטיה לקיר .

בארוחת הבוקר חסר האוכל הים תיכוני : ירקות נחמדגבינות וכו

2026-01-19 • via Nuitee
T
Tim • couple • us
9
2026-01-19 • via Nuitee
T
Tanguy • couple • ch
10
2026-01-18 • via Nuitee
I
Izydomal • family_with_children • pl
9
2026-01-10 • via Nuitee
S
Susanto • extended_group • id
8
Pros:

Close to zermatt station. Breakfast is good.

Cons:

From lobby you need to carry luggages 7 step before reach elevator. Room quite small. Expensive maybe during 23Dec

2026-01-08 • via Nuitee
J
Jelida • extended_group • ch
5
2026-01-08 • via Nuitee
I
ito • couple • jp
8
2026-01-06 • via Nuitee
A
Anaelle • solo_traveller • ch
7
2026-01-05 • via Nuitee
K
Katerina • couple • cy
8
2026-01-01 • via Nuitee
S
Sascha • couple • ch
8
2025-12-21 • via Nuitee
R
Rafaela • couple • pl
9
2025-12-18 • via Nuitee