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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Heating
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Pets allowed
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Hiking
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Luggage storage
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Cycling
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Safety deposit box
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Tennis court
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Skiing
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Ski storage
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Non-smoking throughout
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Daily housekeeping
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Shared lounge/TV area
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Minimarket on site
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Ski school
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Central Location and Convenience
Hotel Continental is perfectly situated in the heart of Zermatt, just 150 meters from the train station and the Gornergratbahn ski lift, offering unparalleled convenience for guests looking to explore the city.
Luxurious Amenities
Enjoy modern comforts in every room, including a flat-screen TV, private bathroom, and some rooms even boast a cozy seating area for relaxation. Additionally, the complimentary Wi-Fi ensures you stay connected throughout your stay.
Exclusive Benefits and Nearby Attractions
Indulge in a delicious buffet breakfast featuring regional delicacies, and take advantage of reduced spa fees at the nearby Vita Borni spa. With easy access to various dining options, bars, and shops, Hotel Continental guarantees a memorable and hassle-free stay in Zermatt.
Book now to experience the perfect blend of convenience and luxury at Hotel Continental.
If you expect to arrive outside of the published check-in times, please contact the property in advance to receive an access code.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 7 years old stay for CHF 20 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The room was cosy and comfortable, the location was perfect
Sehr schön gemütlich und leise
Teppich im Zimmer
Świetna lokalizacja
Brudna wykładzina w pokoju. Śniadanie z małym wyborem, brak warzyw. Drogo za taki hotel, ale płaci się za Zermatt.
Lovely big bathroom! Fabulous shower and corner bath and private area for toilet. Terrace outside our door, so we could sit outside but not secure to leave that door open for ventilation, at night, as anyone could get in!
No air con. No window! No USB plug points. No European plug points. Had to purchase a Swiss adapter the next morning. Unable to open the wardrobe doors without moving the beds! Only one pillow each but a very helpful member of staff, (in another building) was able to give us two more. Check in was a few buildings away. Breakfast choices were minimal. Not very healthy. Even the fruit was tinned. Coffee wasn’t very pleasant. Staff at breakfast were friendly.
The staff were exceptionally friendly and professional. Special thanks to the receptionist, who went above and beyond to help us after we were initially assigned a different room than the one shown on our Booking.com reservation. She took our concerns seriously and kindly offered us the opportunity to choose another available room, which we really appreciated.
The mattress and duvet were very comfortable, the only minor downside was the pillows, which were a bit too flat/soft for our preference, although we understand that this is a matter of personal taste.
We also appreciated the possibility of leaving our luggage after check-out, as well as the complimentary breakfast.
Location
Very dated rooms. Walls are paper thin and you can hear every movement from other guests.
Great location. Easy to get to from Railway Station even with luggage. Just a short flat walk.
Rooms are too small if you have lots of luggage for skiing.
The room was comfortable and clean, conveniently located close to the main street and the train station.
As I arrived in Zermatt without a reservation, hoping to escape the heat of the lowlands, I happened to meet Mrs. Chrisanthi, at check-in desk, who immediately offered me a room. After a long day of hiking, I was quite tired, and she kindly helped me set up the Wi-Fi on my iPhone, completed the check-in process for me, and even gave me a small welcome chocolate. Many thanks to her, and my warmest regards.
The room was carpeted, and the bathroom was a little dated but clean. The terrace was shared with other hotel guests. Breakfast was served in a rustic-style dining room at another hotel and was unfortunately, not very well ventilated . But at the end, even if it is a little too expensive, it was my best night of sleep, since days !
We arrived by train after a long days travel, to find we had to check in at a sister hotel, the Simi. Not a great start. Had to lug baggage up a flight of stairs to even get to a lift. Thankfully a very nice man was able to help. Room numbers make zero sense so take note of your instructions, no lights working in corridors. Room…comfy bed, no extra pillows, cramped, furniture worn, in fact the entire room was tired and dated and felt a little grubby. Bathroom was cramped, with abysmal lighting. In fact there was nothing to make me want to ever return to this hotel again. There was a nice balcony and as it was cool, that was a boon, but no air con. Shame about the mosquitos. Didn’t take breakfast despite it being included, as I wanted to get away asap. Will not stay again, not will be recommending to clients.
Das Frühstück war reichhaltig
Super Lage
Sehr freundliches Personal
Sehr sauber
Balkon mit Blick aufs Matterhorn
Wasserkocher mit Kaffee/ Tee und kleiner Kühlschrank im Zimmer
Loved the location. Our balcony provided a view of the Matterhorn. Unexpected and a big bonus.
There are no staff onsite. However, this wasn’t a problem just odd at first. The property felt older — not sure that it was. We didn’t spend much time in the room and we were comfortable while there.
The location is fine, just off the main street in Zermatt. The room was quite small, but I could open the windows wide to make it feel larger.
The breakfast was great.
It was very expensive for what it is, but that maybe a reflection of Zermatt rather than the hotel itself.
Great central location.
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