Le Eminence Puncak Hotel Convention & Resort

Hotels
9.6 (1597 reviews)
Jalan Hanjawar No. 19 Ciloto Puncak , Puncak , id

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from the river
Cleanliness issues

Categories

Cleanliness
9.09
Some reviews mentioned unclean rooms and issues with amenities.
Service
10
Positive sentiment regarding service, with friendly staff and good responsiveness.
Location
10
Consistently highlighted as a major positive aspect of the stay.
Room Quality
9.06
Mixed feedback; some rooms described as clean, others mentioned issues.
Amenities
9.6
Facilities are generally described positively but with some notable shortcomings.
Value for Money
10
Value perceived positively despite some criticisms.
Food and Beverage
9.05
Comments on food quality were mixed; some liked it but others had issues.
Overall Experience
10
Overall experiences were positive, highlighted by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:19

Property Description

Relaxing Getaway in Puncak:
Escape to the breezy hills of Puncak and indulge in a tranquil stay at Le Eminence Puncak Hotel Convention & Resort.

Comfort and Convenience:
Unwind in comfortable rooms equipped with modern amenities like flat-screen TVs, air-conditioning, and en suite bathrooms with hot shower facilities. Enjoy the added perks of slippers, free toiletries, and coffee/tea making facilities in every room.

Scenic Views and Outdoor Activities:
Immerse yourself in nature with a morning walk by the river, a dip in the year-round outdoor pool, or a stroll through privately owned rice paddy fields. Let your children join in the fun with outdoor activities like zip lining.

Experience serenity and adventure at Le Eminence Puncak Hotel Convention & Resort. Book now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 5 years old and over stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1597 reviews
Cleanliness: 9.09
Service: 10
Location: 10
Room Quality: 9.06
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.05
Overall Experience: 10
T
TALALmohm • Solo travel • Saudi Arabia
10
Joy able Nights
Pros:

Back again to stay in this hotel, farther more it has very good location, thar is a-river be side the hotel, you enjoy hearing the water flow sound and green land mountains around, good security, good service and facility, the room clean tidy and comfortable bed. Friendly staff and good service from
NABILA Resiptionest.

2025-12-17 • via Tripadvisor
M
mutiaraf868 • Family
10
Nice view
Pros:

Good service and experience. The hotel provide beautiful view with the nature. Facilities also complete. The room is convenient

2025-12-16 • via Tripadvisor
فيصل • couple • sa
1
2025-09-17 • via Nuitee
A
abdullah • couple • om
9
Pros:

طاقم الفندق متعاون ومبتسم
الغرفه نظيفه واسعه ويوجد فيها بلكونه ومنظر جميل من البلكونه منظر الطبيعه يريح النفس
والأكل متنوع يناسب الجميع

Cons:

لا يوجد شيء يذكر

2025-09-15 • via Nuitee
A
abdullah • couple • om
8
Pros:

كل شيء جيد في هذا الفندق الطاقم متعاون ومبتسم والافطار متنوع وجيد

Cons:

لا يوجد شيء

2025-09-14 • via Nuitee
M
mohammed • solo_traveller • sa
7
Pros:

Location

Cons:

Too much noise common from the river. There must be sound insulation.

2025-09-14 • via Nuitee
A
Alwaleed • family_with_children • us
10
كانت مميزة واستثنائية
Pros:

الموقع مميز والإطلاله الرائعة على النهر والفعاليات الموجوده

Cons:

لا شي

2025-09-14 • via Nuitee
I
ibrahim • solo_traveller • sa
10
2025-09-13 • via Nuitee
عبدالله مسفر • solo_traveller • sa
8
Pros:

Wifi was weak

2025-09-13 • via Nuitee
عماد • couple • sa
6
الفندق جميل وخدماته ممتازه والفيو اجمل شي فيه
Pros:

الخدمه ممتازه والفيو جميل جدا

Cons:

الوساده كبيرة + شبكة الانترنت ضعيفه لم يستفد منها كثيرا

2025-09-13 • via Nuitee
T
Trad • couple • sa
9
2025-09-12 • via Nuitee
K
Khalid • family_with_children • sa
8
2025-09-09 • via Nuitee
B
Bader • couple • om
9
2025-09-08 • via Nuitee
مهند • couple • sa
9
Pros:

كل شي ممتع صراحة اطلالة النهر خرافيه

Cons:

ماعجبني المساج جيت في يوم وقالوا خاص بالنساء اليوم

2025-09-08 • via Nuitee
البخيت • couple • sa
10
2025-09-08 • via Nuitee
A
Abdulhameed • family_with_children • id
6
2025-09-07 • via Nuitee
F
FAHAD • couple • sa
8
2025-09-06 • via Nuitee
B
BANDAR • couple • sa
7
Pros:

تعامل الموظفين محترمين جداً + الاطلالة خرافيه

Cons:

الغرف مكتومه ورائحة الحمام غير جيدة وصوت المكيف مزعج واللوبي هادئ بالمره مافي فعاليات وبالنسبة للافطار كطعام عربي مامعك الابيض الباقي اكل آسيوي

2025-09-04 • via Nuitee
T
Talal • family_with_children • sa
10
2025-09-04 • via Nuitee
A
Athar • couple • sa
10
شكراً جزيلا لكم كانت اقامتي مريحه وممتازه
Pros:

الموقع يجنن مررره والغرفه نظيفه ومريحه وهدوء
الاكل جربت وجبت عشاء مكرونه بالصوص الابيض لذيذه
جربت التراميسو من الكوفي بالوبي ابدا مو حلو
والكبتشينو حلو

Cons:

الغلايات في الغرفه تحتاج تغير رديئه جدا
ومناشف الاستحمام ايضا

2025-09-04 • via Nuitee