West River House

Hotels
8.5 (190 reviews)
10101 West River Street , Truckee , us

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Family rooms
Non-smoking throughout
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
Smoke alarms
CCTV in common areas

Review Highlights

Pros:
Clean and modern property
Incredible and helpful staff
Convenient location
Cons:
Limited room space and controls
High prices for services
Lack of diverse food options

Categories

Cleanliness
8.39
The property was exceptionally clean, but some negative comments suggested areas of improvement.
Service
9.36
The staff was absolutely incredible, communicative, and helpful.
Location
9.4
Good location, close to downtown and accessible food options.
Room Quality
7.85
Tiny rooms with no A/C were mentioned, but some beds were comfortable.
Amenities
7.88
Amenities were lacking in terms of thoughtful touches and services.
Value for Money
8.34
Prices felt high for the value provided, yet some found it fair.
Food and Beverage
7.89
Limited food choices were mentioned, impacting overall satisfaction.
Overall Experience
8.86
Reviews suggest a generally good experience despite some areas to improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:27

Property Description

Scenic Mountain Views

Wake up to stunning views of the surrounding mountains from the comfort of your room at West River House.

Outdoor Activities

Explore the great outdoors with easy access to hiking, biking, and fishing just steps away from the hotel.

Cozy Accommodations

Unwind in our cozy rooms equipped with modern amenities to make your stay relaxing and comfortable.

Experience the perfect mountain getaway at West River House – book your stay today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 190 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.86
K
Kyle • family_with_children • us
6
Pros:

Cool old building.

Cons:

Shared bathrooms with other guests and no ac.

2026-08-06 • via Nuitee
B
Becerra • solo_traveller • us
10
Pros:

Easy to check in and out.

Cons:

No AC

2026-08-03 • via Nuitee
J
James • solo_traveller • us
1
Pros:

I didn't stay there when I spoke to Rodrigo via booking.com I requested a Ada room he advised they didn't have any he also advised me the room I booked was a shared room with bunk beds not his fault nor was it the fault of the facilities or booking.com I just chose to personally not stay there Rodrigo was very professional in every step of the way he advised there were other rooms but unfortunately not at the price I was looking for not a problem as I said Rodrigo was very nice excellent customer service and very friendly im sure the property is great but I didn't stay Rodrigo undtood and offered me a full refund ... Rodrigo thanks for your prompt attention to my matter you sir are a great man

Cons:

I liked that Rodrigo was fast with his responses he definitely helped alot in the matter

2026-07-25 • via Nuitee
C
Carlito • family_with_children • us
9
2026-07-16 • via Nuitee
R
Randall • couple • nz
9
2026-07-10 • via Nuitee
K
Khalil • solo_traveller • us
10
2026-07-08 • via Nuitee
M
Martin • solo_traveller • gb
8
Nice hostel in a central part of town, I enjoyed it.
Pros:

Location, staff, atmosphere

Cons:

Late (4pm) checkin, absence of staff most of the time so no one to ask questions of. Parking is a lot harder than it sounds, and expensive ($1.50 an hour from 10 am to 6 pm) and there was no free parking at JAX restaurant that I could find. Still, I liked the place.

2026-07-04 • via Nuitee
J
Jennifer • couple • us
10
2026-07-03 • via Nuitee
J
Jennifer • couple • us
10
2026-07-03 • via Nuitee
J
Julio • family_with_children • us
9
We want to come back again.
Pros:

Good experience.. we had a good stay.

Cons:

The property .vintage house.

2026-06-14 • via Nuitee
M
Mommaert • solo_traveller • be
7
2026-05-31 • via Nuitee
M
Mason • couple • us
8
2026-05-27 • via Nuitee
K
K. • solo_traveller • us
10
2026-05-22 • via Nuitee
K
Kyla • solo_traveller • us
10
Super clean, really easy check in/check out, close to everything and especially to the best bakery in Truckee
Pros:

Super clean, really easy check in/check out, close to everything and especially to the best bakery in Truckee

Cons:

Mattress is thin

2026-05-13 • via Nuitee
C
Chebon Williams • solo_traveller • us
10
Pros:

Close to everything in town. It was clean and tidy. The owners and employees were super helpful and very accommodating.

Cons:

Nothing. I have nothing negative to say about the property.

2026-04-12 • via Nuitee
A
Anil • family_with_children • us
8
2026-04-05 • via Nuitee
B
Braden • solo_traveller • us
7
Pros:

Location is right in town, Lots of nearby restaurants, shops and bars all walking distance. Price was very affordable, bathrooms were super clean and plentiful. bunk was cozy.

Cons:

Room was a bit hot at night and temp could not be adjusted. Not enough clothes hangers for a 4 person room. The parking situation was confusing (no on premises parking and limited free/overnight parking in town). No staff on site and the lobby has limited seating and not very comfortable furniture. There is a weird bar/kitchen that takes up a lot of the lobby space. It would be better if the lobby had more comfortable seating/tables and or tv for lounging since the rooms are really only for sleeping.

2026-03-23 • via Nuitee
D
David • solo_traveller • us
7
Cons:

If you wanted to self cater, dishes were scarce, or I didn't find them, next time I will only stay at a place with an attendant, I never saw anyone.

2026-03-09 • via Nuitee
H
Haynes • solo_traveller • us
9
When I am up in the Tahoe area alone, this is a great stay. Either, hiking, biking, or skiing, this is the place to stay
Pros:

Proximity to the lake , river, and town of Truckee is perfect.

Cons:

It’s not for my wife with bunk beds and shared rooms and the bathroom down the hall.

2026-03-06 • via Nuitee
S
SAW • solo_traveller • us
9
2026-02-28 • via Nuitee