Hotel Mercer Sevilla 5 GL

Hotels
9.8 (264 reviews)
Calle Castelar 26 , Seville , es

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent service
Prime location
Cons:
Didn't use the restaurant
None mentioned specifically

Categories

Cleanliness
9.75
Reviews indicate clean and comfortable rooms.
Service
9.99
Staff were incredibly helpful and attentive, with specific praise for individual team members.
Location
10
Perfect location near the city center, making exploring convenient.
Room Quality
9.71
Rooms mentioned as perfect, clean, spacious, and elegantly appointed.
Amenities
9.74
Excellent boutique bar and signature cocktail offerings.
Value for Money
9.97
Considered reasonable pricing for high quality and service.
Food and Beverage
9.26
Restaurant not used but numerous options in the city; overall satisfaction.
Overall Experience
10
Consistently described as a must-stay hotel with an outstanding experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:41

Property Description

Luxurious Accommodations
Indulge in the comfort of large double beds, international channels, free minibar, and Nespresso® coffee machines in every room at Hotel Mercer Sevilla.

Relaxation and Leisure
Unwind by the outdoor pool, soak up the sun on the terrace, or savor a delicious meal at the on-site restaurant during your stay in Seville.

Convenience and Service
Benefit from a 24-hour front desk and complimentary WiFi while exploring nearby attractions such as Plaza de Armas and Barrio Santa Cruz.

Book now for an unforgettable experience at Hotel Mercer Sevilla!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SVQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 50 per day.

Location

Guest Reviews

9.8
Based on 264 reviews
Cleanliness: 9.75
Service: 9.99
Location: 10
Room Quality: 9.71
Amenities: 9.74
Value for Money: 9.97
Food and Beverage: 9.26
Overall Experience: 10
R
Rafael M solo_traveller mx
10
WOW
Pros:

Everything. Staff, design, comfort, location, drinks, amenities, everything is done to absolute perfection

2026-05-07 via Nuitee
M
Marko couple hr
8
Pros:

Excellent hotel, great location and staff

Cons:

The bathroom in the room is not appropriate for such a hotel, as if it were made of plastic

2026-05-02 via Nuitee
K
Kersty family_with_children gb
10
2026-04-30 via Nuitee
F
Filippo couple it
10
Pros:

Posizione centrale , staff gentilissimo e molto disponibile e pulizia impeccabile.

2026-04-26 via Nuitee
E
Erik couple nl
9
2026-04-20 via Nuitee
M
MustardKing Family Chicago, Illinois
10
Best hotel in Sevilla!
Pros:

Had the absolute pleasure of staying at this gorgeous, intimate property during Holy Week / Semana Santa and strongly recommend this hotel without hesistation. Lucia, Pablo, Hugo, Samuel and the whole team anticipated needs, assisted in many ways with skill and empathy and overwhelmed us with their kindness and professionalism. Our room up the stairs on the first floor had a small terrace on which to watch the late-night processions and overlooked the beautiful courtyard lobby - it was tastefully decorated, spacious and clean with a great bathroom and shower. Very convenient location and walkable to many of Seville's historical spots yet off the beaten path enough to be a quiet respite from the city. We can't wait to return!

2026-04-17 via Tripadvisor
D
Daniel solo_traveller gb
10
Pros:

Great location, very luxurious, concierge was brilliant

Cons:

Noise from loading bay at 7am

2026-04-17 via Nuitee
N
nicolesB6736UL Couples
10
True Sevilla Hospitality
Pros:

The hotel was beautiful, modern and clean. Every member of the staff was warm and welcoming, which made our stay even more enjoyable. What truly made our experience extra special, though, was the concierge, Pablo. We arrived with very little planning, and he guided us every step of the way with incredible care and attention. He even went above and beyond by recommending venues for our wedding—and in the end, we chose one of his suggestions! His kindness and dedication perfectly captured the true spirit of Sevilla hospitality.

2026-04-16 via Tripadvisor
M
Macarena couple cl
8
Pros:

hotel pequeño con pocas ammenities pero muy lindo, muy bien atendido por la recepcion y muy limpio y bien ubicado

2026-04-13 via Nuitee
3
367christerb Couples
10
Hotel perfection in a perfect location
Pros:

This is an amazing intimate and hotel. The building and the interior is stunningly beautiful and tastefully decorated. The room itself was spectacular and the staff impressed with their service from check-in tro

2026-04-11 via Tripadvisor
J
jimmZ8421RE Family
10
Best place to stay in Sevilla
Pros:

My wife and I enjoyed three nights at the Mercer during Semana Santa. The hotel is great. Rooms are very comfortable and quiet. The decor is a perfect blend of the old palace and modern, very cool. One word of caution, if coming during Semana Santa be sure you know what you are getting into and arrive at the hotel before 7:30pm (earlier would be better).

The service is superb. Lucia at the front desk was outstanding. She was very welcoming and helpful. Our flight was delayed 5 hours so we did not make it to Sevilla until around 9pm. Lucia called to make sure that we were ok. Without her guidance we never would have made it to the hotel through the Semana Santa crowds.

Without a doubt this is the best place to stay in Sevilla.

2026-04-06 via Tripadvisor
S
Seaside787356 Couples
10
Stellar Staff
Pros:

The hotel was lovely and the staff was so accommodating and helpful!

2026-04-06 via Tripadvisor
J
J9385DVjanep Couples
10
Amazing perfect hotel
Pros:

Hotel Mercer was the perfect hotel in seville city centre. Walking distance to many attractions. We had a room at the back of the hotel which was fabulous as it was so peaceful and quiet. Very stylish and an amazing staircase. Cost slightly more than I would've liked but so well worth every penny. Spotlessly clean with a great ambience. All staff were extremely helpful and polite. Always had time for us and loved a chat. Breakfast was stunning and delicious. Definitely a superb 5 star hotel with everything you need . Would most definitely return. Thankyou.

2026-04-04 via Tripadvisor
J
jeannelyles NONE Mount Pleasant, South Carolina
10
A favorite hotel!
Pros:

Beautiful hotel in the heart of the city on a quaint square. Service, staff, food, beds, amenities, views, are all top notch. A wonderful experience.

2026-03-25 via Tripadvisor
A
anaisg477 Couples
10
Luxury and comfort in the heart of Seville
Pros:

I stayed at Hotel Mercer Sevilla and had a wonderful experience. The hotel is beautiful, with a really elegant design but still feels warm and welcoming.

The room was spacious, very comfortable, and everything was spotless. The staff were amazing — friendly, attentive, and always ready to help with anything.

It’s in a perfect location, right in the center but still quiet at night, which I really appreciated. I felt very well taken care of during my stay. Definitely a place I would come back to

2026-03-24 via Tripadvisor
C
Caroline couple us
10
Fabulous stay - highly recommend!
Pros:

Gorgeous - well Maintained and very comfortable! Terrific location! The head concierge Pedro made amazing reservations for us and had fabulous suggestions. The entire staff was warm and wonderful

2026-03-24 via Nuitee
P
Preet Khera family_with_children us
10
Pros:

Beautiful!

2026-03-21 via Nuitee
4
408adairp Family Littleton, Colorado
10
Incredible spot in Madrid
Pros:

Gorgeous hotel. Staff were wonderful and gracious. Will go back for sure.

2026-03-20 via Tripadvisor
A
Alfredo couple es
10
Una estancia de Reyes !!
Pros:

El trato en general es fantástico , están pendientes de todo

Cons:

Nada .

2026-03-19 via Nuitee
A
Alexandra couple ch
10
2026-03-17 via Nuitee