Hotel Mercer Sevilla 5 GL

Hotels
9.8 (235 reviews)
Calle Castelar 26 , Seville , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Tour desk
Soundproof rooms
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Excellent service
Prime location
Cons:
Didn't use the restaurant
None mentioned specifically

Categories

Cleanliness
9.75
Reviews indicate clean and comfortable rooms.
Service
9.99
Staff were incredibly helpful and attentive, with specific praise for individual team members.
Location
10
Perfect location near the city center, making exploring convenient.
Room Quality
9.71
Rooms mentioned as perfect, clean, spacious, and elegantly appointed.
Amenities
9.74
Excellent boutique bar and signature cocktail offerings.
Value for Money
9.97
Considered reasonable pricing for high quality and service.
Food and Beverage
9.26
Restaurant not used but numerous options in the city; overall satisfaction.
Overall Experience
10
Consistently described as a must-stay hotel with an outstanding experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:41

Property Description

Luxurious Accommodations
Indulge in the comfort of large double beds, international channels, free minibar, and Nespresso® coffee machines in every room at Hotel Mercer Sevilla.

Relaxation and Leisure
Unwind by the outdoor pool, soak up the sun on the terrace, or savor a delicious meal at the on-site restaurant during your stay in Seville.

Convenience and Service
Benefit from a 24-hour front desk and complimentary WiFi while exploring nearby attractions such as Plaza de Armas and Barrio Santa Cruz.

Book now for an unforgettable experience at Hotel Mercer Sevilla!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SVQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 50 per day.

Location

Guest Reviews

9.8
Based on 235 reviews
Cleanliness: 9.75
Service: 9.99
Location: 10
Room Quality: 9.71
Amenities: 9.74
Value for Money: 9.97
Food and Beverage: 9.26
Overall Experience: 10
P
Peter solo_traveller be
9
2026-02-12 via Nuitee
L
Luis couple es
9
2026-01-20 via Nuitee
A
Andrew family_with_children gb
9
2026-01-20 via Nuitee
A
Andreas couple de
10
Gern wieder
Pros:

Top Lage und wunderschönes Hotel mi einer atembraubender Lobby und Marmortreppe

2026-01-19 via Nuitee
M
Mónica couple es
9
Pros:

La ubicación inmejorable el desayuno mejorable

Cons:

El desayuno

2026-01-19 via Nuitee
P
Pedro couple pt
9
2026-01-12 via Nuitee
G
Gianfranco family_with_children it
10
Il perfetto soggiorno a Siviglia
Pros:

Colazione da 10, assistenza della concierge Pablo, Samuel e Jesus, ci hanno reso il soggiorno ancora più piacevole! Jesus in occasione del viaggio a Malaga ci ha fatto preparare la colazione al sacco ed al volo ci ha recuperato due bottiglie d’acqua! Tutti molto efficienti

Cons:

Niente

2026-01-07 via Nuitee
M
maarten couple be
10
2026-01-03 via Nuitee
J
Jonas couple fr
9
2025-12-28 via Nuitee
F
Freedom37331 Couples
10
Must stay when visiting Seville
Pros:

Great hotel in the perfect location / great staff that are very friendly and helpful / room was perfect. Definitely the #1 choice when staying in Seville.

2025-12-25 via Tripadvisor
F
F3135FWkenth Family
10
Highly recommend for a boutique Sevilla experience!
Pros:

Wonderful 5star experience! Modern design aesthetic- yet welcoming and cozy. Very comfortable bedroom with everything you could want. Excellent boutique bar. The staff was professional yet warm - particularly the concierge who went above and beyond to ensure our short stay in the city was the best.

2025-12-25 via Tripadvisor
N
Navigator685893 Couples
10
wonderful stay
Pros:

Excellent location, great service from everyone: Laura, Aida, Pablo, Iván, María del Carmen, Veronica
clean and comfortable room

2025-12-23 via Tripadvisor
2
263wadhaa Couples
10
The hotel is great and I would recommend it and the staff are hospitable and friendly.
Pros:

The hotel was fantastic, offering a cozy atmosphere and incredibly hospitable staff. Its prime location, less than a 5-minute walk from the center, means you won't need a car to get around, making exploring the city easy and convenient.
It is near the cathedral and real alcazar.

2025-12-18 via Tripadvisor
T
Traveler48559200039 Couples
10
Beautiful hotel
Pros:

Beautiful hotel, attentive service, perfect location.
Unfortunately, we did not use the restaurant (there was too much choice in the city !)

2025-11-26 via Tripadvisor
S
simonwB2350GC Couples
10
Amazing stay in this stunning luxury boutique hotel in the centre of Sevilla.
Pros:

Our stay at Mercer Hotel was amazing. The team of staff were incredibly helpful and attentive - providing us with really insightful and personalised advice and recommendations. From restaurant tips, places to discover and top recommendations. The hotel itself is beautifully decorated. A true gem in a perfect location.

2025-11-20 via Tripadvisor
S
Saeed family_with_children be
10
2025-11-15 via Nuitee
M
markwaller Couples New York City, New York
10
Seville leisure & pleasure.
Pros:

Fantastic staff, and an overall attention to detail and service. Very comfortable room, and very quiet/restful. Hotel perfectly located to enjoy the city in foot.

2025-11-13 via Tripadvisor
R
Road22282921171 Family
10
A hotel with excellent service
Pros:

I travel a lot, but the city of Seville is without a doubt unique, and the Hotel Mercer Seville 5 GL is an establishment of exceptional quality.
The hotel is located right in the city center, and we can walk to all the tourist areas.
The hotel’s magnificent building, dating from the 19th century, is very beautiful, and its rooms are both modern and comfortable.
The hotel’s service was truly excellent. Since the number of rooms is limited, the staff is entirely available to the guests.
The hotel’s price is quite reasonable given the quality and service offered.
Without a doubt, you will leave completely satisfied.

2025-11-11 via Tripadvisor
G
giuliaeq couple it
10
Ottima struttura
Pros:

Staff super

Cons:

Niente

2025-11-10 via Nuitee
E
Explorer696253 Friends getaway
10
Luxurious stay in Sevilla.
Pros:

Mercer Hotel Sevilla was outstanding. The service was impeccable from start to finish. We were running late for a tour so they valet parked our car and took our bags to the rooms while we were away. When we returned, we formally checked in and they helped us find a great place to dine. The rooms were large and spacious and elegantly appointed. We also were treated to the Mercer signature cocktail which was delicious! Location in the heart of historic Sevilla. 10 out of 10 experience!

2025-11-05 via Tripadvisor