Active Life Madarao

Hotels
9.2 (31 reviews)
Iiyama 11492-175 , Iiyama , jp

Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Safety deposit box
Ski storage
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
First aid kit available
See all facilities

Review Highlights

Pros:
Exceptional hospitality
Convenient location
Cons:
Basic compared to larger hotels

Categories

Cleanliness
9.18
Everything was comfortable and well maintained.
Service
9.99
The staff were incredibly warm, attentive, and genuinely went above and beyond.
Location
9.69
Very convenient location near the ski resort and right beside the bus stop.
Room Quality
9.14
The king-sized bed was surprisingly large and very comfortable.
Amenities
9.17
Practical facilities for skiers.
Value for Money
9.13
Excellent value-for-money stay.
Food and Beverage
8.18
Not mentioned in the review.
Overall Experience
9.15
This alone is the reason we would happily book here again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:11

Property Description

Ski-in Ski-out Access:
Renovated in 2016, Active Life Madarao boasts ski-to-door access from Madarao Kogen Ski Resort, just a 3-minute walk away. Perfect for ski enthusiasts looking for convenience and adventure.

Comfortable Accommodation:
The spacious western-style rooms with wooden floors and modern amenities provide a cozy retreat after a day on the slopes. Relax in the hot spring bath on-site for the ultimate rejuvenation.

Convenient Facilities:
Enjoy the convenience of ski pass purchases, on-site dining with local craft beers, and the option for ski rental services. Everything you need for a seamless and enjoyable stay is right at your fingertips.

Book your stay at Active Life Madarao now for an unforgettable ski vacation experience.

Important information:

Please note that adult rates are applicable to children 6 years and older. Please contact the property for more details.

Guests must check in by 8:00 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests must check in by 21:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs JPY 500 per day.

Location

Guest Reviews

9.2
Based on 31 reviews
Cleanliness: 9.18
Service: 9.99
Location: 9.69
Room Quality: 9.14
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 8.18
Overall Experience: 9.15
M
Mabel extended_group sg
3
Love Lisa. She was always helpful.
Pros:

It was conveniently located to the ski slope, rental shops and a limited number of restaurants.

Cons:

Breakfast quality ( though coffee was good), cleanliness. They overlooked to clean our rooms.

2026-03-11 via Nuitee
N
Neslie couple au
10
2026-03-06 via Nuitee
S
Sihyu couple tw
10
Pros:

Very kind and lovely owner

2026-03-04 via Nuitee
S
sharon couple tw
10
Pros:

早餐好吃,服務熱情親切

2026-03-03 via Nuitee
S
Samantha couple au
10
Comfortable stay with lovely room and extremely helpful staff . I loved the coffee machine .
Pros:

It had a fun comfortable lodge type of vibe with cheerful fairy lights in the foyer

2026-03-03 via Nuitee
M
Matt family_with_children au
9
2026-03-02 via Nuitee
R
Rebecca family_with_children au
10
We would definitely recommend this accomodation to anyone, particularly those with kids.
Pros:

The staff were amazing. From the moment we arrived, Lisa and her team looked after our every need. The venue has just what you would expect from a ski lodge but the vibe created by the staff makes it so relaxed and it was perfect for our family of four. The indoor/outdoor onsen was a bonus at the end of a long ski day!

Cons:

Can't think of anything!

2026-03-01 via Nuitee
J
JEAN CLAUDE solo_traveller be
9
2026-02-27 via Nuitee
F
Francesca couple au
10
Perfect for ski trip
Pros:

Can walk to the ski slopes, friendly staff, good if you don’t want the typical hotel stay as this is more of a lodge experience. Almost feels as if you’re in a massive house.

Breakfast included was very good, nice to wake up and have everything you need downstairs orange juice, tea coffee, eggs, toast etc.

The snowboard rental hire is close to the slopes and there are several options.

Cons:

i noticed the shower wouldn’t get hot but more so lukewarm. Would be good to have very hot shower after being out in snow. It does heat up abit but takes a while. I do recall there was an issue with hot water that was being fixed at the time so don’t think this is a usual occurrence.


Our experience at active rental hire was disappointing. We waited at the front counter for 35mins for the girl to say they aren’t doing anymore fittings and they are closing. We got there around 4:50pm-5pm. It would have been helpful and professional if the girl advised us once we walked in that they wont be doing anymore fittings after the customer they were speaking to before us. They advertise that they close at 6:00pm daily. It doesn’t take longer than 5-10mins to get snow boots and board….. will not being go there again for rental gear. Don’t like wasting my time especially on holiday.

The ski rental place directly beside madarao hotel was extremely efficient and was in and out in 5mins. So would recommend to go there not the active life rental place. I do understand the lodge is separate to the rental hire place but just wanted to mention this.

2026-02-23 via Nuitee
W
Wang Ting family_with_children sg
10
Pros:

The hosts (both Lisa(s)) were incredibly warm and welcoming

Cons:

I wish I could stay longer

2026-02-14 via Nuitee
B
Beatriz family_with_children au
10
We couldn’t have asked for a better experience!
Pros:

I honestly can’t put into words how incredible Lisa, her husband and staff are. She went above and beyond to make our stay easy, memorable, and stress-free, helping with tours, food, and guidance every step of the way. Her care and attention made all the difference! Simply outstanding in every sense!!! ☃️🇯🇵🥰

2026-01-27 via Nuitee
H
Hugh extended_group au
10
Lisa was Fantastic and it’s a charming lodge.
Pros:

Excellent management and overall experience

2026-01-18 via Nuitee
J
John extended_group au
9
It’s a Lodge, so it’s not a super luxury experience, but is super comfortable. The personal and friendly atmosphere, the
Pros:

Active Life is such a welcoming Lodge. Lisa (manager) treats you like a long lost friend. All the staff are very friendly and helpful. The location is one of the best on the mountain - just a short (uphill) walk to the main lifts, and very close to selection of bars, cafes and the convenience store. The walk makes for a good warm up. The breakfast is really good - Western in focus, with cereals/toast/fruit/eggs any way you want them. A good hearty breakfast. We had a dinner in the Lodge one night which was also very good. One of the best shabbu-shabu’s I have had at a very good price. There is a games room, and an open area with yoga mats. I find it really good to do a stretching regimen before hitting the slopes and this area makes that easy. We were upgraded to a larger room which was excellent. Very comfy western bed, and a great nights sleep every night. Much as I like the japan experience with futons, I sleep better in a bed.

Cons:

The ski locker room is a bit disorganised - no room specific ski locker. Guests tend to dump their stuff all over the place.

2026-01-17 via Nuitee
D
Diana Franchesca solo_traveller ph
9
I’m looking forward to staying here again! Such a great place, especially if you’re on a ski trip.
Pros:

The location is walking distance to the ski resort, which made everything so easy. The room was also very spacious, and they even have an onsen with a beautiful view, which was perfect after a long day of skiing. They also have ski gear storage, which made it super convenient after a day on the slopes. We also really enjoyed the food — we tried their beef shabu-shabu, karaage, pizza, and pasta, and loved all of it.
The staff were all so accommodating, especially Lisa. She’s amazing — she helped us book a taxi, allowed us to check in early, and was always so warm and hardworking. She was there when I woke up and still working when we were about to sleep. She truly made sure everyone felt comfortable and taken care of.
Would 100% stay here again next winter.❄️

2026-01-12 via Nuitee
T
Tim family_with_children au
10
2026-01-09 via Nuitee
N
NIKKOLAI MARTIN couple ph
10
Pros:

Active Life Madarao is an excellent value-for-money stay with a very convenient location near the ski resort and right beside the bus stop, making travel to nearby areas easy. The hotel has a cozy, home-like atmosphere with practical facilities for skiers, and the king-sized bed was surprisingly large and very comfortable, allowing us to rest well and feel fully recharged for the next day. What truly made our stay special was the exceptional hospitality, Lisa and the staff were incredibly warm, attentive, and genuinely went above and beyond, and this alone is the reason we would happily book here again in the future.

Cons:

Nothing major, some aspects are more basic compared to larger hotels, but everything was comfortable and well maintained.

2026-01-07 via Nuitee
N
NORITAKA family_with_children jp
7
2026-01-02 via Nuitee
W
Wachiraya family_with_children th
9
2025-12-28 via Nuitee
M
Martin
10
Madaraos best family stay
Pros:

Love Active Life its a fun family friendly venue with the best hostess your ever going to find Lisa does an awesome job, third time weve been always have fun

2025-02-22 via Nuitee
N
Nadia partner
10
Pros:

Everything is within walkable distance. Lifts were just a brisk walk away. Lisa was lovely & very knowledgeable.

2025-01-19 via Nuitee