GRAND EASTERN HOTEL SDN BHD

Hotels
8.2 (443 reviews)
Block A,Lot 1,Ground Floor,Lorong 2 Bundusan Commerial Centre II, Jalan Bundusan,Penampang , Kota Kinabalu , my

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Chapel/shrine
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good sleep
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Noise from neighbors
No hot water
Old bed sheets

Categories

Cleanliness
6.44
Multiple reviews highlighted issues with cleanliness like dust, dirt, and cockroaches.
Service
8.91
The staff were reported as friendly and accommodating.
Location
8.95
The location was mentioned positively as near dining options.
Room Quality
7.4
Issues with pillows being hard and noise from neighbors lowered the perception.
Amenities
7.93
Some amenities like hot water and function of air conditioning were lacking.
Value for Money
8.89
Guests appreciated the value for the price paid, especially for spacious rooms.
Food and Beverage
8.44
No specific feedback on food and beverage, assumed standard for the hotel tier.
Overall Experience
8.61
Overall sentiments reflected a fair experience weighed down by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:26

Property Description

Convenient Location
Situated in Kota Kinabalu, close to major attractions such as Filipino Market Sabah and ITCC.

Comfortable Accommodation
Air-conditioned rooms with free WiFi, flat-screen TV, and private bathrooms for a relaxing stay.

Cantonese Cuisine
Indulge in delicious Cantonese dishes at the hotel's specialty restaurant.

To experience the perfect blend of comfort, convenience, and culinary delights, book your stay at GRAND EASTERN HOTEL SDN BHD today!

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.2
Based on 443 reviews
Cleanliness: 6.44
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.61
M
Mohd • couple • my
10
2026-03-13 • via Nuitee
D
Danny • extended_group • my
5
2026-03-11 • via Nuitee
J
Jeremy • couple • my
8
Affortable stay and nice customer service.
Pros:

Is comfortable and parking space many.

2026-03-10 • via Nuitee
F
Felex • couple • my
9
Pros:

Comfortable and near restaurant

Cons:

None

2026-03-05 • via Nuitee
A
Affandy • family_with_children • my
8
2026-03-04 • via Nuitee
M
muhammad fikhri • solo_traveller • my
8
2026-03-01 • via Nuitee
C
chang • couple • my
5
Pros:

clean

Cons:

why hotel not provide mineral water??? if cant provide mineral water please prepare water dispenser machine !

2026-02-28 • via Nuitee
F
Felex • couple • my
10
2026-02-23 • via Nuitee
T
tina • couple • my
9
2026-01-30 • via Nuitee
P
Paulina • solo_traveller • my
7
Pros:

Easy access, friendly staff, a lot of place to eat within walking distance

Cons:

Slightly smoke smell & dusty. Can be improved.

2026-01-26 • via Nuitee
P
Pattranit • couple • my
5
2026-01-21 • via Nuitee
V
Vera • family_with_children • my
9
2026-01-19 • via Nuitee
S
Sor Khim • family_with_children • my
7
Pros:

Restaurant nearby open after 8am.

Cons:

Hotel should provide drinking water

2026-01-19 • via Nuitee
L
Linda • extended_group • my
8
2025-12-30 • via Nuitee
L
Linda • extended_group • my
8
2025-12-30 • via Nuitee
L
Linda • couple • my
7
2025-12-30 • via Nuitee
M
Moorty kumar • extended_group • my
7
2025-12-29 • via Nuitee
F
freddy • solo_traveller • my
10
2025-12-21 • via Nuitee
F
freddy • solo_traveller • my
10
Pros:

Good sleep

Cons:

The small host is not strong water

2025-12-21 • via Nuitee
R
Rue • couple • my
10
Friendly staff, excellent service, clean &comfortable room. Highly recommended.
2025-12-15 • via Nuitee