Palm Hotel Thanh Hoa

Hotels
9 (76 reviews)
15 Phan Chu Trinh Street, Dien Bien Ward , Thanh Hóa , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Delicious breakfast
Comfortable stay
Cons:
Some noise at night
Soundproofing could be better

Categories

Cleanliness
8.14
Some comments about the hotel being clean but mentions of noise at night.
Service
9.61
Honest and helpful staff, particularly in returning lost items.
Location
9.15
Centrally located with access to local culture and friendly locals.
Room Quality
8.6
Rooms have amenities and are well-maintained.
Amenities
9.13
Good facilities, provided essentials, and satisfying breakfast.
Value for Money
9.09
Good deal for the comfort and convenience provided.
Food and Beverage
9.14
Breakfast well received with options for different tastes.
Overall Experience
9.11
A great stay with many positive aspects to enjoy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:28

Property Description

Luxurious Spa Experience
Palm Hotel Thanh Hoa offers a rejuvenating spa experience with its sauna and hot tub, perfect for unwinding after a long day of travel or exploring the city.

Modern Amenities
Each well-appointed unit at the 3-star hotel features air conditioning, a flat-screen TV, and free WiFi, ensuring a comfortable stay for all guests. Some rooms even boast balconies with stunning city views.

Convenient Services
Guests can enjoy the convenience of a 24-hour front desk, airport transfers, and room service. The shared lounge, terrace, and on-site restaurant provide additional spaces to relax and dine during your stay.

Book your stay at Palm Hotel Thanh Hoa now to indulge in these luxurious amenities and services.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Sauna is closed from 2027-02-04 until 2026-02-24

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: THD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for VND 280,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 76 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
H
Huong couple vn
8
2026-04-27 via Nuitee
J
Jimmy extended_group us
10
Will go back again
Pros:

Love it price good

Cons:

N/A

2026-04-27 via Nuitee
R
Robert solo_traveller de
8
Preis-Leistung passt.
Pros:

Lage, Freundlichkeit Personal, Preis.

Cons:

Bei Ankunft 16 Uhr war das Zimmer noch nicht fertig und der Teppich wurde dann definitiv nicht mehr gesaugt und war ziemlich offensichtlich verschmutzt.

2026-04-21 via Nuitee
P
Phương couple vn
5
Nghỉ tạm thì ok chứ ở vài ngày thì không thích lắm
Pros:

Vị trí trung tâm

Cons:

Phòng hơi cũ, bí kín, hơi mùi, khăn tắm khăn mặt cũ quá rồi

2026-04-05 via Nuitee
A
Andrew family_with_children us
7
A great value for the price, but it has seen better days.
Pros:

The staff were very friendly, the rooms were clean, although a little bit dated.

The breakfast was plentiful although you had to get there early before the Sterno burners went out because then your food was cold.

Cons:

The hotel boasted a spa and I even saw a photograph of a sauna in the hotel's postings. There's also a photo of the gym, where the equipment looks sparkling, in the photos that are in the lobby, as well as somebody getting a massage. In reality, those services no longer exist. Back in the day I guess these services were available, but given the amount of rust on the exercise bike, that must have been some time ago.
In our deluxe room, the Jets in the tub did not work.

A hotel that has seen better days, but you can't beat the price!

2026-04-05 via Nuitee
M
Mauro solo_traveller it
8
2026-03-21 via Nuitee
H
Huy couple vn
10
2026-03-19 via Nuitee
A
Antony solo_traveller kh
3
No windows, poor internet
Pros:

Location was good near railway station and Coop plus Vincom Centre a short walk.

Cons:

Most rooms have no windows. They do not mention this and show pictures of other rooms that do have windows. This is very dishonest. Internet was poor with barely a signal. Breakfast was average.

2026-03-13 via Nuitee
T
TRUONG GIANG couple vn
9
2026-03-12 via Nuitee
D
Donald Keith couple us
10
2026-03-12 via Nuitee
N
Như solo_traveller vn
10
chú bảo vệ nhiệt tình,
Pros:

Sạch sẽ

Cons:

Không

2026-03-04 via Nuitee
M
minh family_with_children vn
8
Tốt
Pros:

- Phòng sạch và rộng
- Đồ ăn sáng ngon
- Nhân viên nhiệt tình
- Vị trí trung tâm, dễ đi lại

Cons:

- Phòng cách âm chưa được tốt

2026-02-27 via Nuitee
T
Tình couple vn
6
Pros:

Mọi thứ điều tốt

Cons:

Ti vi phòng 602 không xem được

2026-02-24 via Nuitee
P
Philip couple gb
7
Pros:

Big room and comfortable bed

Cons:

Breakfast

2026-02-24 via Nuitee
N
Nguyen solo_traveller vn
8
Good
Pros:

N/a

Cons:

N/a

2026-02-22 via Nuitee
H
Hong Thai family_with_children vn
10
Pros:

Đến Thanh Hóa mà không đến nghỉ tại Palm là thiệt lắm đó ạ , 3* mà vị trí đắc địa wiew quá đỉnh ,dịch vụ hoàn hảo ,nhấn viên lễ phép lịch sự , ăn sáng rất rất ngon với rất nhiều sự lựa chọn phong phú hơn nhiều hotel reort 5* mình từng trải nghiệm 👌🤝💞

2026-01-22 via Nuitee
L
Luong extended_group vn
9
2026-01-20 via Nuitee
L
Lumir couple cz
10
Neváhejte pro výběr tohoto ubytování
Pros:

Jelikož rádi objevujeme nová místa a místní obyvatele, vybrali jsme tento hotel přímo v centru města. Snídaně byla v pořádku. Živoucí město daleko od tras turistů, stále nějaké hudební vystoupení v pěší zóně na náměstí. Místní obyvatelé jsou velmi přátelští k cizincům a získali jsme nové přátele. Prostě, kdo chce zažít autentický Vietnam, je to správné místo nebo alespoň dobrá zastávka na další cestu.

2026-01-20 via Nuitee
L
Lumir couple cz
9
2026-01-20 via Nuitee
N
Naoki solo_traveller jp
9
2026-01-19 via Nuitee