Royal Tulip Hotel, Dubai

Hotels
Emirates Grand Group
6.4 (66 reviews)
Opposite Delhi Resturant, Al Murar area, Deira, Dubai, Dubai , Dubai , AE

Facilities

Carport
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Faster response
Cons:
Limited parking
Expensive breakfast
No spa services
Dirty rooms
Smoking smell in rooms
Bad service

Categories

Cleanliness
2.7
Guests consistently mentioned cleanliness as a major issue, with complaints of dirty rooms and amenities.
Service
5
Service received mixed reviews, with some guests facing delays and dissatisfaction with room changes.
Location
5
Location feedback was neutral, with no specific positive or negative mentions in the reviews.
Room Quality
3
Rooms were criticized for being dirty, small, and having maintenance issues like leaking water.
Amenities
2.7
Guests were dissatisfied with the amenities, especially highlighting dirty and rusted water kettles.
Value for Money
5
The price was a point of contention, with some feeling it was too high for the poor quality offered.
Food and Beverage
5
Mixed feedback on food and beverage services, with no clear positive or negative trends.
Overall Experience
5
Guests had a highly negative overall experience, with strong recommendations against staying at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-22 19:15

Property Description

Luxurious Accommodation
Indulge in comfort with 96 air-conditioned rooms featuring modern amenities such as minibars and LCD TVs. Enjoy complimentary wireless internet and satellite programming for your entertainment.

Convenient Services
Benefit from complimentary wireless internet access, concierge services, and a 24-hour front desk. The hotel also offers dry cleaning, newspapers in the lobby, and self parking for a hassle-free stay.

Prime Location
Explore Dubai's vibrant attractions with Burj Nahar Mall, Gold Souk, and Dubai Museum just a short distance away. Convenient access to the airport makes your travel seamless.

Book now for a memorable stay at Royal Tulip Hotel and experience the best of Dubai's hospitality!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

See all policies

Location

Guest Reviews

6.4
Based on 66 reviews
Cleanliness: 2.7
Service: 5
Location: 5
Room Quality: 3
Amenities: 2.7
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
D
Daniel
2
Pros:

Faster response

2025-02-15 via Nuitee
W
waleeda281 Family
2
The worst hotel i ever stayed, Bad experience
Pros:

The hotel is so dirty , the room isn’t clean at all water leaking in the washroom also the washroom was too small , no parking in the hotel i kept rounding for 45 Minutes to find a parking near to the hotel I couldn’t find , i booked other room for my sister her room was dirty the smoking smell was too bad and can’t handle my sister having allergy and was coughing all the time after a fight with them they changed her room at 1:00 AM , also the water kettles was dirty and rusted inside am not recommending this hotel at all , i had a bad experience in this hotel

2025-02-13 via Tripadvisor
S
SAM family
6
Pros:

Staff was very polite and courteous. This hotel needs improvement and upgrade. Old and broken furniture, bathroom drains were clogged, hard mattresses, and No free car parking facility. Breakfast should be free and a part of the stay package. Somehow the location was a good and very busy street with a lot of food restaurants and convenient stores within walking distance.

2025-01-03 via Nuitee
F
FAKHRELDIN
6
Pros:

Old furniture

2024-10-16 via Nuitee
V
Verified traveler
6
Pros:

Old furniture

2024-10-16 via Nuitee
K
KEINOSUKE friends
4
Pros:

There weren't even any towels in the room

2024-09-26 via Nuitee
3
344kamranr Couples
10
Excellent
Pros:

The room was clean! Carpets were clean, the bathroom was cleaned properly. There was many towel
We were so tired, and thankfully, the bed was clean and quite comfortable, we just went to bed.

The bathroom clean and new style doors that are in good shape.
you can see that they are good maintaining the Hotel very well.
Now I should explain that we have travelled extensively, and have stayed in new Hotels before, however, they were always extremely clean and obviously better maintained than this Hotel.
The staff were very nice. That's about the positive thing I can say about the place, other than it's in a good spot, only a 20min walk to the Gold and Spice Souks. In the old part of town.

2024-06-05 via Tripadvisor
R
Rebecca
2
Pros:

Never stayed ... but I'm sure the hackers appreciated your lack of security and fraud.

2024-05-18 via Nuitee
P
Paul
2
Pros:

Hotel is very old. Bath room are very dirty

2024-01-18 via Nuitee
M
Maggie_VCG Couples au
4
Everything is not as it seems
Pros:

We arrived at the Hotel at Midnight (as conveyed to the Hotel) and our room was not ready. We waited over an hour (We believe they may have given our room away and were now trying to get something ready for us).
The room was not clean! Carpets were dirty, the bathroom was not cleaned properly. There was only one towel (no floor mat & no hand towel).
We were so tired, and thankfully, the bed was clean and quite comfortable, we just went to bed.
In the morning they brought us another 1 towel, after we told them there was only the 1 towel in our room. They made a poor attempt at cleaning the bathroom and left.
The bathroom had mould, grout falling out, dirty floors, old doors that are not in good shape.
The foyer has been spruced up a little, but at closer look you can see that they are not maintaining the Hotel very well.
Now I should explain that we have travelled extensively, and have stayed in old Hotels before, however, they were always extremely clean and obviously better maintained than this Hotel.
The staff were very nice. That's about the only positive thing I can say about the place, other than it's in a good spot, only a 20min walk to the Gold and Spice Souks. In the old part of town.
I would not recommend staying here if cleanliness is a priority for you.

2023-11-29 via Tripadvisor
L
Lutfullah
2
Pros:

No towel and Hygienes shampoo in the toilet
Room AC was not working there was smell in the room

2023-11-07 via Nuitee
A
Anthony K
4
Pros:

Price was ok. Affordable

But too many flies in the room

2023-10-07 via Nuitee
S
Shabdiz
2
Pros:

Very bad hygien and standard, everything is dirty old and alot of smell, the people living there is also very strange.

2023-09-21 via Nuitee
M
Mazhar
6
Pros:

Not good service
A- Not good cleaness
B- Toilet & Bath Room no service provide during stay
C-No changes of bed sheet during stay.
D- You need to call reception for essential service but they did not provide routine room service daily .

2023-09-08 via Nuitee
T
talatalizafartaz NONE ae
2
Highly Disappointed
Pros:

What ever you can expect as basic availability in hotel you will ne informed its subject to availability.
No towels
No tissue
No working refrigerator
No iron
Broken bath room (but it was clean )
Un changed bed sheets

2023-08-16 via Tripadvisor
S
sushantpatil07 Business in
8
Good stay
Pros:

Good room. Housekeeping service was good. Reception staff was helpful. The only problem was very far from metro station. The hotel should arrange for pickup and drop at airport or from metro station. Enjoyed my stay.

2023-05-29 via Tripadvisor
D
Dino
2
Pros:

The cleaning service left my room open for long time when I came back I found my room open
Also I asked for two beds and they gave me one queuen size bed
Left two days early and paid for all 6 days

2022-11-26 via Nuitee
M
mones75 Couples ae
2
Al Fareej Hotel , now called Royal Tulip
Pros:

Al Fareej Hotel , now called Royal Tulip , the Hotel went into recent renovation, they don’t have parking though it is shown on their website , the room is spacious and upper floor , 4th floor rooms are quite , had very bad experience, not allowing my girlfriend to check in with me , coz she didn’t show original of her passport, though scan of passport was available with us ,

2022-03-06 via Tripadvisor
M
Marcelo
2
Pros:

Péssima experiência, carpete imundo e queimado, cheira mofo, ralo entupido, as 2 da manhã um caminhão betoneira a pleno vapor no prédio ao lado bem ao lado da janela do quarto, região nada agradável para andar a noite.

2021-12-26 via Nuitee
H
Haytham Ebrahim friends
6
Pros:

Great location , old amenities, not very friendly staff , very lively location , metro and bus nearby

2021-11-19 via Nuitee