Jaffna City Hotel

Hotels
6 (39 reviews)
70/6 K.K.S Road , Jaffna , LK

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Good room service
Nice breakfast
Cons:
Dilapidated building
Poor value for money
Hard beds
Deficient shower

Categories

Cleanliness
5
The building is slightly dilapidated, indicating room for improvement in cleanliness.
Service
7.5
Room service was highlighted positively.
Location
8
Location is convenient and central.
Room Quality
5
The room quality is aging and requires improvements.
Amenities
5
Limited access to amenities; Pool and fitness area access is constrained.
Value for Money
4.5
Value for money was criticized, particularly for the price paid.
Food and Beverage
7
Breakfast was rated positively.
Overall Experience
6
The experience was satisfactory but not exceptional overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:11

Property Description

Luxurious Accommodation

Tilko City Hotel Jaffna offers elegant rooms equipped with modern amenities such as a TV, air conditioning, and a cozy seating area. Guests can enjoy the convenience of a refrigerator, electric kettle, and a dining table in each room. The private bathrooms are stocked with complimentary toiletries, adding a touch of luxury to your stay.

Exceptional Facilities

Indulge in a variety of facilities including an outdoor pool, a restaurant serving delicious meals, and a well-equipped fitness centre. For business or leisure, the hotel provides meeting facilities, water sports options, and a shared lounge. Enjoy complimentary WiFi access throughout the property and make use of the free parking available.

Convenient Location

Located in the heart of Jaffna, Tilko City Hotel is a short distance from the Jaffna Bus Station and only 15 km from the Jaffna Airport. Explore the city's vibrant surroundings, engage in activities like cycling and hiking, and unwind in the comfort of this upscale hotel.

Book your stay at Tilko City Hotel Jaffna for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6
Based on 39 reviews
Cleanliness: 5
Service: 7.5
Location: 8
Room Quality: 5
Amenities: 5
Value for Money: 4.5
Food and Beverage: 7
Overall Experience: 6
R
Remy • solo_traveller • fr
7
2026-09-10 • via Nuitee
E
Eranda • solo_traveller • lk
6
2026-09-04 • via Nuitee
G
Gajendrarajah • extended_group • fr
8
2026-09-01 • via Nuitee
Y
Yeheshan • couple • lk
7
Pros:

The staff were very friendly, the rooms were spacious. Facilities in the room were good. Centrally located in the heart of Jaffna.

Cons:

Tv was not working. Pool didn't look clean...

2026-08-25 • via Nuitee
P
Prasad • family_with_children • lk
4
2026-08-21 • via Nuitee
E
Eva • solo_traveller • de
4
Pros:

Location is good, as close to main sights.

Cons:

Staff unfriendly, bad breakfast, pool was a deseaster ... much too expensive, especially as there was construction work going on. All in all not a nice place to stay.

2026-08-20 • via Nuitee
B
BASIL • extended_group • it
2
Awful place . Please do not reccomend
Pros:

AWFUL.
POOL NOT FUNCTIONING. GYM RUSTY AND UNUSED. BREAKFAST A FARCE. ROOMS NOT CLEAN.

Cons:

NOT CLEAN. NO SERVICE ROOMS WITHOUT FACILITIES.

2026-08-10 • via Nuitee
T
Thanuja • solo_traveller • de
9
2026-07-17 • via Nuitee
Z
Zaith • family_with_children • lk
10
2026-03-02 • via Nuitee
S
Sena • family_with_children • lk
5
2025-10-23 • via Nuitee
L
Lucy • couple • au
7
Comfortable stay in the heart of town
Pros:

Location, room service

Cons:

Slightly dilapidated building

2025-10-04 • via Nuitee
A
Aymeric • extended_group • fr
5
Pros:

L’emplacement était bon et le petit déjeuner

Cons:

Le rapport qualité-prix laisse vraiment à désirer. La piscine et la salle ne donnent pas accès à la salle de sport ni aux toilettes. Les lits de la chambre sont extrêmement durs, et la douche ne coule pas correctement. De manière générale, la chambre est vieillissante et nécessiterait plusieurs améliorations, surtout compte tenu du prix élevé.

2025-08-21 • via Nuitee
G
Gunarathna bandara • family_with_children • gb
3
2025-08-02 • via Nuitee
K
Kevin • extended_group • lk
6
2025-07-16 • via Nuitee
M
Mark • group • gb
8
Comfortable, good bar with decent quality food
Pros:

Central location

Cons:

Faded

2025-01-13 • via Nuitee
T
Thuvaraga • family with young children • au
7
Good
2025-01-01 • via Nuitee
R
Ranasinghe • young couple • lk
8
Very good
2024-08-14 • via Nuitee
A
Alaguthurai • young couple • lk
7
Good
2024-05-19 • via Nuitee
W
Wally • with friends • ca
3
This is nowhere near the expectation that they present in their promotional stuff. Staff was very poorly attentive. It l
Pros:

Very little to like the room

Cons:

Very little to like the room did not have towels, the safe did not work, and the air conditioner broke halfway through my stay. I had to ask for everything to be fixed.

2024-02-20 • via Nuitee
K
Kirsty • young couple • gb
7
Definitely only a 3 star hotel.
Pros:

Very central hotel. Lovely swimming pool. Bed was comfortable and the room big and cool, though somewhat tired in the decor. The new shower was the best so far in Sri Lanka - proper pressure and warm to boot!!
The breakfasts were lovely - buffet style, hot and tasty. There was a lot of shouting going on in the kitchen which made for a very funny Fawlty Towers breakfast - everytime the waitress came out she was as cool as a cucumber, but when she went back, merry hell would break out!!!!!

Cons:

The pool said "out of order" but we got in anyway and it was fine. No gym or sauna, as was advertised.
The "balcony" was a thin strip outside the patio doors - only just big enough to hang your towels on the wall.

2024-02-08 • via Nuitee