Hotel Central Puebla

Hotels
8.1 (101 reviews)
Retorno del Plomo, 7 Colonia Jesus Gonzalez Ortega , Puebla , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Close to the bus station
Affordable price
Cons:
Poor cleanliness
Uncomfortable beds

Categories

Cleanliness
5.9
Multiple mentions of unclean rooms, dirty facilities, and overall lack of cleanliness.
Service
9.4
Mixed reviews on service; some comments on rudeness have been offset by positives. Standard service quality for this hotel tier.
Location
8.4
Proximity to transportation is a plus, but location described as somewhat unsafe.
Room Quality
6.9
Came up with discomfort in bedding; rooms were described as needing maintenance and updates.
Amenities
7.9
Some amenities are lacking; basic needs met, but several issues reported.
Value for Money
8.4
Fairly priced given the location, but cleanliness and comfort concerns affect perception.
Food and Beverage
8.9
No specific mentions but adequate for a basic stay.
Overall Experience
9
Overall decent stay; issues with cleanliness and comfort, yet some positives offset the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:51

Property Description

Welcome to Hotel Central, a charming property nestled in northern Puebla, just a short 15-minute drive from the vibrant city center.

Delight in Traditional Cuisine: Indulge in the flavors of Mexico at our on-site restaurant, offering a delectable array of traditional Mexican dishes to tantalize your taste buds.

Convenience at Your Fingertips: Enjoy the ease of complimentary Wi-Fi, cable TV, and a private bathroom in every room. Additionally, take advantage of our 24-hour reception, free parking, and easy access to Puebla’s iconic cathedral and main square, all just a quick 20-minute drive away.

Book your stay at Hotel Central today and experience the perfect blend of comfort, convenience, and Mexican hospitality.

Important information:

Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for MXN 50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 101 reviews
Cleanliness: 5.9
Service: 9.4
Location: 8.4
Room Quality: 6.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 9
L
Lizarely family_with_children mx
6
2026-03-14 via Nuitee
R
Raul couple mx
9
Todo bien
Pros:

El precio y limpio

Cons:

Sin comentarios

2026-03-01 via Nuitee
R
Revolledo family_with_children mx
8
2026-02-28 via Nuitee
P
Paola Marai family_with_children mx
9
Pros:

Queda cerca de la capu

Cons:

Que había poquitas cobijas y hacía frio

2026-02-26 via Nuitee
M
Master Marco family_with_children mx
9
Pros:

La cercanía con la terminal

2026-02-14 via Nuitee
Y
Yadira family_with_children mx
8
2026-01-22 via Nuitee
M
MARIA GUADALUPE family_with_children mx
6
2026-01-20 via Nuitee
V
Villarreal family_with_children mx
10
2026-01-13 via Nuitee
J
Juan Felipe solo_traveller us
9
2026-01-10 via Nuitee
K
Kenneth family_with_children mx
4
Pros:

Si debo rescatar algo...seria q la cama estaba suave

Cons:

Nada. Ésta horrible. No hay elevador, instalaciones viejas, baños horribles, todo oscuro pasillos todo, todo sucio desde las escaleras, recepción, abanico del cuarto, sábanas, camas, todo sucio, ventanas rotas. No hay nada, nada cerca para comer y la zona es dudosamente insegura.

2025-12-25 via Nuitee
J
Jacqueline solo_traveller mx
5
Funcional
Cons:

No es ideal para permanecer más de una noche.

2025-12-22 via Nuitee
J
José Alberto family_with_children mx
7
Pros:

La cercanía a la Capu

Cons:

La cama no era cómoda

2025-12-21 via Nuitee
P
Percas family_with_children mx
7
2025-12-13 via Nuitee
S
Sindri Sulema family_with_children mx
9
2025-12-10 via Nuitee
A
Aguilar family_with_children mx
10
2025-12-06 via Nuitee
A
ADELINA family_with_children mx
10
2025-12-02 via Nuitee
M
Mendoza family_with_children mx
10
Pros:

La ubicación

Cons:

Las camas son un poco duras

2025-12-01 via Nuitee
A
Asdrid family_with_children mx
9
2025-11-30 via Nuitee
M
Marco Polo couple mx
7
regular
Pros:

Al personal Nocturno le falta ser mas amable.

Cons:

Al personal Nocturno le falta ser mas amable.

2025-11-24 via Nuitee
I
Itzel Guadalupe family_with_children mx
9
2025-11-21 via Nuitee