Chateau Star River Hotel Shanghai

Hotels
•
Independent
8 (17 reviews)
No. 3799 Duhui Road, Shanghai, Shanghai, 201108 , Shanghai , CN
86-21-34129999

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Steam room
See all facilities

Review Highlights

Pros:
Clean and well-maintained facilities
Cons:
No specific cons mentioned

Categories

Cleanliness
8
Guests appreciated the clean and well-maintained facilities.
Service
8
Front desk staff and the manager were remarked as remarkable, indicating good service.
Location
8
No specific feedback provided on location.
Room Quality
8
Room quality was not explicitly mentioned in the review.
Amenities
8
Guests did not mention amenities in their review.
Value for Money
8
No feedback provided on value for money.
Food and Beverage
8
Food and beverage services were not discussed in the review.
Overall Experience
8
Overall experience was positive with no specific negatives mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 00:25

Property Description

Luxurious Spa and Recreational Facilities
Indulge in body treatments and facials at the full-service spa. Enjoy indoor tennis courts, an indoor pool, and a steam room for your leisure.

Fine Dining and 24-Hour Room Service
Savor Chinese cuisine at Always Cantonese or opt for 24-hour room service. End your day with a drink at the bar/lounge.

Elegant Accommodations and Event Spaces
Stay in one of the 253 guestrooms with minibars and LCD TVs. Benefit from complimentary wired and wireless internet access. The hotel also offers ample event space, including a conference center and meeting rooms.

To experience luxury and relaxation in Shanghai, book your stay at Chateau Star River Hotel today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

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Location

Guest Reviews

8
Based on 17 reviews
Cleanliness: 8
Service: 8
Location: 8
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
A
andre
8
Pros:

Sehr pompöses Hotel, aber etwas in die Jahre gekommen.
Der Pool war nicht zugänglich and das Bad braucht mal jemanden der sich um die Silikonfugen kümmert.

2023-06-02 • via Nuitee
C
CHIU
10
最舒服的住宿
Pros:

太棒了，這家酒店真的太棒了

2019-06-05 • via Nuitee
くま • friends
8
Pros:

掃除はもうちょっと丁寧にお願い致します。

2019-03-14 • via Nuitee
V
Verified traveler
10
Pros:

一晩だけの宿泊ですが、立派なホテルで、夜も静で良く寝られました。

2019-01-09 • via Nuitee
J
John
8
Pros:

This is a fantastic hotel that is very reasonably priced. It looks to be part of a larger development at the site that combines the hotel with high end condos. There is a good restaurant onsite, but be warned that it is literally miles away from anything. I stayed here because of a business client about 5 miles to the south, and didn't want to deal with the 1 hour commute from downtown/central Shanghai, but once my work was done I relocated to central Shanghai to be near the Bund and other interesting places.

2018-10-30 • via Nuitee
J
John
10
Pros:

房間很大，很新，住起來很舒服。CP值很高。飯店的人都很熱心，服務也很好。下次去閔行區還是會住星河灣。

2018-10-16 • via Nuitee
H
Hyunjoo
10
럭셔리한 호텔
Pros:

전반적으로 우수함

2018-09-24 • via Nuitee
A
Adesh
10
Amazing and nice hotel staff
Pros:

It was amazing. Hotel staff was very friendly and very helpful.
Arrange taxi as well. Nearby supermarket available and shopping mall.

2018-09-23 • via Nuitee
H
Hyunjoo
10
럭셔리한 느낌의 호텔임
Pros:

호텔이 전반적으로 고급스럽고, 방도 넓으며 주변이 조용해서 좋았음.

2018-09-22 • via Nuitee
H
HAO-CHUN
10
值得推薦👍
Pros:

不錯 值得推薦的酒店 樓下就是商場、超市 還有三條地鐵線 非常方便

2018-08-14 • via Nuitee
E
Elan
4
3 hours waiting in Lobby to checkin
Pros:

Hi
I had to spend 3 hours in Lobby in order to check in , due to booking on line was not clear
Elan

2018-08-04 • via Nuitee
S
SZE HO HORACE
8
Pros:

一開始 check in 就找到我的入住記錄，說 hotels.com 沒有發給他們。
但當值經理看見我手上文件是提前3個多星期預訂，他就很好的幫我打了幾個電話，花了十多分鐘就能安排入住。
酒店內部環境真不錯，很舒適。
附近只有1所很早關門的便利店，和3間餐廳。交通也不太便利。

2017-07-31 • via Nuitee
Y
Yu Cheng
6
Pros:

房內清潔不好，有蚊子，櫃子門側飾條斷掉垂下來，稍不注意可能被劃傷，裝潢很高級花俏但盡是歲月的痕跡

2017-06-08 • via Nuitee
C
Chris
6
Pros:

Stay 1 night but excluded breakfast at the room rate..which unexpected

2017-04-01 • via Nuitee
V
Verified traveler
10
Great hotel but limited location
Pros:

Business trip for the area. Quite middle of nowhere, so taking taxi to get anywhere was a must. Also arranging of the taxi wasn't very convenient. Staff english so-so.
Good things was that the hotel was awasome looking inside. Rooms were one of the largest ones I have ever been, with great view on outdoor swimming pool. Tried also indoor swimming pool which was massive.

2017-03-17 • via Nuitee
W
Wayne
8
Gorgeous, but HOT
Pros:

I travel often. This hotel is decadent. Possibly the most glorious and nuvo-artistic ever. However, the room climate control was stuck on heat. The room was 85 degrees. The A/C wouldn't turn on. Even with the heat off, the room was still 85 degrees. Hotel management told me to open the balcony doors, which I did. The room cooled off, but the Shanghai traffic noise was considerable and does not stop (not even at 3AM). My associate's room had exactly the same problem. While the bed was super comfortable, sleep was difficult because the choice was - hot or loud. The staff's English was limited, but this is China.

2016-12-10 • via Nuitee
R
Rong
8
Pros:

网络有点慢，地方太偏，其他都蛮好。看似不错，：但是使用起来一般

2016-11-25 • via Nuitee