Sapa Jade Hill Resort & Spa

rất yên tĩnh & sạch sẽ

Excellent stay, great views, very relaxing

Excellent service. Pool is small

El complejo está bien; solo que si quieres pasear por la ciudad está lejos y a veces es difícil conseguir taxis; de noche está oscuro llegar a las cabañas; pero mi mayor decepción ocurrió al ver que mi terraza no daba a los arrozales sino a unos árboles. Yo sacrifiqué la cercanía con la ciudad por tener las terrazas de arroz en mi balcón y no sucedió eso. Recomiendo mejor asegurar cuarto con vista a terrazas dentro de la ciudad así tienes todo a la mano. La piscina excelente !!

Such helpful staff. Beautiful facilities - the buildings, gardens, paths, rooms, cups in the rooms, the fitout of the bathrooms. Everything was gorgeous. The views over the surrounding valley were so serene. Fabulous place to stay, away from the hustle and bustle of Sapa township. Thank you for a fabulous stay!

Amazing service - and very cozy bungalows! Hotel is a quick grab ride from the city. Amazing view!

Très hôtel style montagnard à l’extérieur de Sapa. Chambres magnifiques avec vue exceptionnelle.
Personnel gentil mais peu qualifié ce qui rend le service très bancal en général (maitrise de l’anglais très moyenne, absence de coordination, quelques indélicatesses). Spa assez vieillot. En bref, un très bel hôtel avec un service pas à la hauteur.

We loved our stay at Jade Hill. The cabins are comfortable and peaceful, away from the city centre. Incredible views! Schedule for shuttle system to town is not that convenient with only 3 per day. However, inexpensive by taxi. We enjoyed the pool and spa facilities which were nice. I would recommend to anyone visiting Sapa area.

I’ve thought long and hard about writing this but feel I have to be honest. The place can’t position itself as posh international resort without addressing the following:

Customer service training for staff - they are all lovely but there is never any visible management to support them, they are inexperienced and struggle to communicate without a translation app. Consequently lots of things get lost or confused in translation

The site is not great for anyone with mobility issues. Too steep, too spread out.

I didn’t sign up to being in a damp
cabin which is a mile walk round trip for breakfast/gym

The gym is mostly
broken and not up to the standard of a spa

The staff are indeed lovely but they are crying out for leadership - currently that is invisible

The food is mediocre and expensive. Hearing someone repeatedly coughing up phlegm in the kitchen whilst we were eating was not pleasant

All around is a building site whilst the expand - the roads and pavements are covered in mud

everything was great

Amazing stay at a quiet place, beautiful bungalows with a great view. Close to the nature, helpful staff and a pool and sauna to enjoy after days of hiking. Highly recommend!

Sa Pa is all about the energy and stunning views only available in this mountainous region. This property goes out of there way to facilitate value.

일단 벌레가 많이들어와요
그거빼곤 사실 뷰도그렇고 너무좋았어요.
직원분들도 너무 친절하시고 영어도 잘하시구요.

We liked the property's internal ambience, the swimming pool, the views from some of the bungalows/villas and the friendliness, professionalism and hard work of the staff and management. We disliked the noisy and dirty surroundings outside the property

Very friendly, professional, caring and hard working staff and management. The ambience within the property and the views from many of it's parts are beautiful

Lovely stay!
I saw Muong Hoa valley from my room and along the road in Jade Hill.
Great decoration and nice staff too

No thing to complain. Our trip was very smooth from the start. We had good sleep and wonderful local food without going out of the resort. The scenery view is signature of Sapa. We only went to the town for shopping souvenirs, otherwise would happily stay in the resort for the whole time

장점
1. 전망 - 힐링이 필요하신분 적극 추천드립니다. 자연속에 동화된느낌..

2. 독채 - 방갈로 형태라 더욱더 여유로움을 즐길 수 있습니다. 욕조에 뜨거운물에 몸을 담구고 밖을 봤을때의 경험은 정말 최고.

3. 친절 - 전반적으로 친절합니다. 뭐 가격이 쌔니깐 당연하겠지요..

단점
1. 전망이 좋은데 역시 좋은곳은 개발이 들어가겠지요
바로 옆 밑 앞 뒤 전부 호텔 짓느라 낮에는 시끄럽습니다. (이건 사파 전지역 공통임...)

2. 현재 호텔들이 밀집된 곳에서 떨어진 곳이라 비포장 도로입니다. 시내 까지 이동하기 굉장히 어려워요..

3. 가격.. - 방내부만 봤을때는 좁은 모텔방 느낌입니다. 물론 가구나 분위기는 천지차이지만. 그럼에도 20만원 가까운 가격은

The views were absolutely stunning, overlooking the valley below was a truly wonderful sight. The resort is only partly constructed though and noisy building work started before 7am every day. The road between reception and the room was so filthy our clothes were marked with mud and cement on nearly every trip between the two.

Chose the sapa jade hill from recommendation of a Friend. Was told can have a padi field view in the room. The resort also looked great on the website. What a mistake ! The resort is so far from town and no amenities at all. Difficult to even get food. There is also no padi fields in sight. The buggy that’s supposed to pick us to and from our room can take a Long time to come. Sometimes you have to call them a few times before they send the buggy. We were 40 mins late for our dinner appointment Because the buggy didn’t come. The daily afternoon mist that last till the next morning makes things much worse. You cannot see beyond your outstretched hands. It’s so dangerous driving in and out of the resort. Our driver got lost on few occasions even after 2 days I don’t blame him because you simply cannot see the roads at all. I am surprised we didn’t get into any accidents.

Wanted to see the infinity pool that looked so gorgeous on the website but the staff told us it’s not completed yet. He even Had the audacity to tell us to come back next month when it MAY be completed. I doubt that it would be.
Wanted to take the horse rides but the staff said it was cancelled because the current horse (singular) is too young. Anyway got to see and pat the pony and told some photos.