Sapa Snow Hotel

Hotels
9.4 (322 reviews)
25 Tô Vĩnh Diện, thị xã Sapa, Lào Cai , Sa Pa , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room quality issues
Humidity in rooms

Categories

Cleanliness
9.14
The reviews indicate a generally clean environment, though some comments on humidity were noted.
Service
9.99
Multiple reviews mention the friendliness and helpfulness of the staff and owner.
Location
9.65
Several reviews highlight the central location and easy access to amenities.
Room Quality
8.6
Some comments state that rooms were comfortable but mention issues like noise or lack of windows.
Amenities
8.63
Facilities were mentioned as needing maintenance in a review, but overall satisfactory for basic needs.
Value for Money
9.97
Good quality price ratio based on several reviews, particularly for breakfast and comfort.
Food and Beverage
9.64
The breakfast quality received specific praise across multiple reviews.
Overall Experience
9.61
Reviews express overall satisfaction with their stays and recommend the accommodation highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:53

Property Description

Shared Lounge and Terrace: Enjoy a cozy atmosphere at Sapa Snow Hotel's shared lounge and terrace, perfect for relaxing and mingling with other guests.

Modern Amenities: From a flat-screen TV and free WiFi to a 24-hour front desk and airport transfers, we ensure your stay is comfortable and convenient.

Scenic Views and Delicious Dining: Wake up to stunning city views from select rooms, and savor a delicious breakfast with buffet, à la carte, or continental options.

Experience the charm of Sa Pa at Sapa Snow Hotel - book your stay now for a memorable mountain retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 322 reviews
Cleanliness: 9.14
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.97
Food and Beverage: 9.64
Overall Experience: 9.61
T
Timur family_with_children de
10
Pros:

Great owner! You can rent a scooter from him for a good price and he gave me some nice pointers on what to visit on a scooter around Sapa.

2026-02-14 via Nuitee
M
Marek couple sk
10
2026-02-14 via Nuitee
M
Malaguti family_with_children it
10
Super!!
Pros:

Tutto. Ritornerò sicuramente!

2026-02-13 via Nuitee
J
Jennifer solo_traveller de
10
Super Aufenthalt in Sapa
Pros:

Super netter Besitzer, der uns auch nachts empfangen hat. Die Zimmer sind sauber, geräumig und die Betten bequem :)

2026-02-12 via Nuitee
M
Malaguti family_with_children it
10
Ottima scelta!
Pros:

L'ospitalità del proprietario, la gentilezza con cui ha assecondato tutte le mie esigenze.

2026-02-12 via Nuitee
V
vasanth family_with_children in
10
Pleasant stay
Pros:

Property was very close to the Bus station, Lake and restaurants. Breakfast was decent. Front desk team guided us with tours and helped us with competitive rates. Overall a pleasant experience.

2026-02-11 via Nuitee
A
Alain extended_group fr
8
séjour agréable
Pros:

personnel serviable,patron mèrite d'être connu,réservé au départ,il s'occupe bien des clients et de son établissement.situation bonne,
conseils de randonnée et organisation bien

2026-02-10 via Nuitee
A
Andrea couple it
7
Pros:

Stanza grande e in centro

Cons:

Purtroppo ci sono lavori davanti all’hotel ed è molto rumoroso. Quasi impossibile entrare in struttura perché la Strada è inesistente. Si cammina in un cantiere. Questo non è stato tenuto in considerazione al momento del pagamento. Troppo costoso con questi disagi.
Il bagno perennemente umido.

2026-01-30 via Nuitee
G
gadi solo_traveller rw
9
2026-01-29 via Nuitee
O
olivia family_with_children fr
7
2026-01-29 via Nuitee
C
Conny solo_traveller nl
10
Dik tevreden, aanrader
Pros:

24 uurs receptie, schone kamer, goede douche. Goed ontbijt met keuze uit verschillende sets. 10 minuutjes lopen naar centrum. Vriendelijke ontvangst. Trekking geboekt en scooter gehuurd via hotel. Eigenaar was ook behulpzaam met boeken van busticket. Contact via whatsapp. Kopje thee is de hele dag beschikbaar. Goede sfeer en oh ja niet onbelangrijk: een zeer redelijke prijs. Kon zonder probleem 2 nachten extra boeken, rechtstreeks bij hotel

2026-01-28 via Nuitee
W
Willem family_with_children nl
10
Zeker een aanrader
Pros:

Zeer behulpzaam personeel.
Erg goed ontbijt.Centraal gelegegen.
Lieu heeft perfect vervoer naar ons hotel un Hanoi geregeld.

2026-01-27 via Nuitee
Z
Zacharie couple fr
10
Très bel établissement à l’intérieur avec un espace pour petit déjeuner en bas
Pros:

La propreté, l’état des chambres, rapport qualité prix, petit déjeuner copieux avec 7 choix possibles , gentillesse du gérant, possibilité d’organiser toutes les activités aux alentours ainsi que les transports, il loue même des scooters

2026-01-27 via Nuitee
K
knott couple gb
10
Perfect location, comfy room and excellent staff!
Pros:

Staff were excellent, very friendly, gave us free bottles of water each day and also a free room upgrade.

Location is perfect for travellers, very central and only a 5 minute walk to the bus station. Very accessible to lots of nice coffee shops, restaurants etc

Would definitely stay again!

Cons:

Nothing

2026-01-23 via Nuitee
A
Aline family_with_children fr
9
Pros:

Nous avons pu faire le checking plus tard que prévu (19h) avec petit thé offert en arrivant. Nous avons été surclassé par erreur je pense par la gérante (le gérant nous l'a dit le lendemain).
Petit déjeuner excellent. Chambre spacieuse.
Gérant très gentil et souriant.
Un peu frais dans la chambre.

Cons:

Vis à vis important vers la rue si l'on ne met pas les rideaux.

2026-01-22 via Nuitee
M
Marie-claude family_with_children fr
10
Pros:

L'hôtel est très bien situé dans un quartier agréable et pas bruyant.Le personnel est sympathique, attentionné et discret.Le manager est aux petits soins pour sa clientèle et donne de bonnes informations sur les activités payantes ou pas.Nous avons apprécié l'endroit pour son calme et ses petits déjeuners copieux et inclus dans le prix de la chambre.On peut faire laver son linge,faire des réservations pour des bus ou des excursions.Pour nous tout était parfait

Cons:

Rien à signaler

2026-01-22 via Nuitee
M
Mairin Aziel extended_group ph
10
Pros:

They are very accommodating and the location of the hotel is really great and near the center. The rooms are spacious with a just price. Breakfast is amazing too!

2026-01-21 via Nuitee
L
Laurel family_with_children au
7
2026-01-20 via Nuitee
M
Marilene family_with_children us
10
Pros:

Helpful staff. Liue is very kind and easy to approach. He made our stay really comfortable and enjoyed our three days stay in Sapa! If ever I go back again to do some trekking I will def stay there again.

2026-01-20 via Nuitee
M
Michael couple gb
10
Excellent
Pros:

The host was very nice and made us feel very welcomed he even sent my speaker I left down to hanoi as I left it in the room

2026-01-20 via Nuitee