Cinco de Mayo Hotel

Hotels
7.6 (301 reviews)
calle 5 de mayo número 106 , Querétaro , mx

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean hotel
Cons:
Poor cleanliness
Issues with room quality
Lack of amenities

Categories

Cleanliness
6.86
There were complaints about cleanliness, specifically mentioning dirty towels and hair in the bed.
Service
8.33
Mixed feedback about service; some noted good reception staff while others mentioned unhelpful interactions.
Location
9.37
Multiple reviews praised the excellent location near the center of Querétaro.
Room Quality
6.82
Room quality was criticized due to issues like humidity, lack of hot water, and poor mattress comfort.
Amenities
7.35
Amenities were lacking, such as the absence of a restaurant and available outlets.
Value for Money
7.81
Good value based on location and price, though room amenities were subpar.
Food and Beverage
6.36
No food options available within the hotel, rated poorly.
Overall Experience
7.93
Overall experience was average, with nice aspects overshadowed by multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:26

Property Description

Convenient Location and Modern Comforts
Located in Querétaro, Cinco de Mayo Hotel is just a short distance from Queretaro Congress Centre. Enjoy the convenience of concierge services, free WiFi, and a restaurant during your stay.

Comfortable Accommodations
Relax in non-smoking rooms equipped with a desk, flat-screen TV, and private bathroom. Some rooms even feature a balcony with a stunning city view. Bed linen and towels are provided for your comfort.

Friendly Service and Nearby Attractions
With bilingual staff ready to assist you, feel at ease during your stay. Explore nearby attractions like San Francisco Temple and Josefa Ortiz de Dominguez Auditorium, both just a short distance away.

Ready to experience comfort and convenience at Cinco de Mayo Hotel? Book your stay now and make unforgettable memories.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 301 reviews
Cleanliness: 6.86
Service: 8.33
Location: 9.37
Room Quality: 6.82
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 6.36
Overall Experience: 7.93
A
Adrian Enrique • couple • mx
10
2026-03-20 • via Nuitee
E
Eduardo • family_with_children • mx
9
2026-03-17 • via Nuitee
2
21 • solo_traveller • mx
9
¨Buena estancia"
Pros:

Ruido, sobre todo de los huéspedes, le permiten estar hasta muy tarde en el patio haciendo ruido (niños jugando) queriendo descansar a una hora considerable, pero eran las 11 de la y había demasiado ruido.

Cons:

Que no tiene estacionamiento u algún convenio con alguno cercano al hotel con tarifa preferencial por ser huésped del hotel, pero nada de eso tiene y es importante para muchos.

2026-03-17 • via Nuitee
J
Javier • couple • mx
10
2026-03-16 • via Nuitee
C
Carrillo • couple • mx
8
2026-03-10 • via Nuitee
E
Eduardo • couple • mx
10
2026-03-09 • via Nuitee
I
Ivonne • solo_traveller • mx
10
Vacaciones económicas en excelente ubicación
Pros:

Necesita algunos temas de limpieza profunda, faltan tapetito para levantarte y una lámpara de lectura en cama, nunca pude prender la TV

Cons:

Ubicación y trato

2026-03-05 • via Nuitee
M
Martz • solo_traveller • mx
3
Pros:

Ubicación

Cons:

Pésimo servicio, en la mañana el de recepción me abrió la puerta de mi habitación, inaceptable.

2026-02-26 • via Nuitee
S
Sergio • solo_traveller • mx
9
2026-02-25 • via Nuitee
G
Garza Garcia • couple • mx
10
2026-02-13 • via Nuitee
G
Gabriel • solo_traveller • mx
7
2026-02-12 • via Nuitee
G
Gabriel • solo_traveller • mx
7
2026-02-12 • via Nuitee
S
Samantha Cristina • solo_traveller • mx
9
Es muy bueno por el precio
Pros:

La ubicación es muy buena, el personal muy amable y estaba limpio, había mucha tranquilidad

Cons:

Lo único malo es que no tenía agua caliente :(

2026-02-09 • via Nuitee
L
Lopez • solo_traveller • mx
10
Pros:

La cercanía al centro.
Y que tiene muchos restaurantes bar en la misma calle.

Cons:

El piso estaba pegajoso.

2026-02-08 • via Nuitee
A
Alejandra • family_with_children • mx
10
Comoda
Pros:

Todo el personal muy amable, la habitación es cómoda y silenciosa, perfecto para descansar.

Cons:

La limpieza esta bien, pero puede ser mejor.

2026-02-08 • via Nuitee
D
Delgado • couple • mx
10
Pros:

El personal muy atento

Cons:

La cama rechina mucho

2026-01-30 • via Nuitee
A
antonio • solo_traveller • es
8
Sin agua caliente
Pros:

La hubicacion, silencio, tranquilo

Cons:

No hay agua caliente en la ducha

2026-01-30 • via Nuitee
S
Samuel • family_with_children • mx
10
2026-01-28 • via Nuitee
P
Pérez • couple • mx
5
No estuvo mal, solo me hubiera gustado una mejor limpieza en la ropa de cama.
Pros:

Privacidad, tranquiliadad, lugar muy céntrico, agua caliente.

Cons:

La almohada tenía cabellos, me dio la sensación de que no estaba tan limpio el cuarto, fuera de eso todo estaba ok.

2026-01-27 • via Nuitee
R
Reynaga • solo_traveller • mx
10
Pros:

Todo exelente

2026-01-26 • via Nuitee