Hotel Zamna Boutique

Hotels
9.2 (217 reviews)
Calle 53 No 547 , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Bugs reported in the room
Parking difficulties reported

Categories

Cleanliness
8.41
General cleanliness was mentioned, but there were issues with bugs in the bed.
Service
9.88
Staff is consistently described as friendly and helpful.
Location
8.92
Location is good but some guests mentioned it could be isolated.
Room Quality
8.87
Rooms are described as comfortable; minor issues reported but generally pleasant.
Amenities
9.4
Nice pool and breakfast included but potential parking difficulties.
Value for Money
9.36
Many reviews praise the hotel for excellent value.
Food and Beverage
9.41
Breakfast receives high praise; several guests highlight its quality.
Overall Experience
9.38
Guests overall express satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:25

Property Description

Luxurious Colonial-Style Hotel

Outdoor Pool and Tropical Gardens
Hotel Zamna Boutique offers a serene escape with its outdoor pool surrounded by lush tropical gardens. Relax in the tranquil setting while enjoying the Mexican art displayed in various seating areas around the pool.

Comfortable and Well-Equipped Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a safe, fan, cable TV, and minibar. Unwind in the private bathroom featuring a refreshing shower after a day of exploration.

Convenient Services
Take advantage of our convenient services including luggage storage, motorbike rental, and laundry facilities. Our dry cleaning and ironing service ensure you always look your best during your stay.

Book your stay at Hotel Zamna Boutique for a luxurious and relaxing experience in the heart of Merida.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 217 reviews
Cleanliness: 8.41
Service: 9.88
Location: 8.92
Room Quality: 8.87
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.38
S
Sintija • family_with_children • lv
9
2026-02-13 • via Nuitee
L
Laurent • extended_group • fr
10
Un véritable oasis au cœur de la ville. Je recommande !
Pros:

- les chambres agréables et spacieuses
- le petit déjeuner fait maison délicieux !
- le personnel disponible et souriant
- la cour de l’hôtel : magnifique, avec une très jolie piscine, très apaisante après une longue journée de visite.

2026-02-10 • via Nuitee
M
Matthias • family_with_children • be
9
2026-02-08 • via Nuitee
I
Ira • couple • us
10
2026-01-26 • via Nuitee
P
Patricia • couple • us
9
The staff went above and beyond with an airport shuttle, printing boarding passes due to flight change, home cooked brea
Pros:

air conditioning and cleanliness

Cons:

location is a bit far from central area

2026-01-12 • via Nuitee
I
Ing Kallejas • family_with_children • mx
10
2025-12-21 • via Nuitee
E
Elisabeth Johanna • couple • at
10
Top Lage und sehr nette Mitarbeiter
Pros:

Alles super und Jesus hat total tolle Tipps gegeben !!

Cons:

Nichts zu bemängeln

2025-12-15 • via Nuitee
G
Gökhan • couple • de
10
Preis-Leistung unschlagbar.
Pros:

Sehr nettes und hilfbereites Personal.
Das Frühstück war Herrvoragend. Vielen Dank dafür.

2025-12-06 • via Nuitee
U
Ute • family_with_children • de
9
2025-11-24 • via Nuitee
M
Michael • couple • us
10
We always enjoy staying at Hotel Zamna!
Pros:

Comfortable and clean setting with a wonderful staff and great breakfast.

2025-11-22 • via Nuitee
H
Hermann • couple • ch
10
Pros:

Bestes Frühstück ever

2025-11-22 • via Nuitee
A
Andrea • extended_group • mx
10
Para repetir mil veces!
Pros:

Excelente hotel! Un desayuno espectacular ! Los colchones de las camas son muy cómodos. Tienen gel de ducha, lo que es muy conveniente. Ciudan todos los detalles. El staff muy amable. Gracias por todo

2025-11-18 • via Nuitee
J
Johan • couple • nl
10
Top
Pros:

Zeer goed ontbijt, rustig maar ook dichtbij het centrum.

2025-11-15 • via Nuitee
D
Daniel • solo_traveller • us
8
Pros:

Clean nice pool and breakfast included.

Cons:

Nada.

2025-11-13 • via Nuitee
C
Charlotte • couple • be
7
Great breakfast, pictures on booking.com are a bit misleading
Pros:

The breakfast was great, served by super lovely people

Cons:

The pictures on booking are a bit outdated, so the pool area is a bit of a shock compared to the pictures. Also we clearly did not have the room of the picture

2025-11-10 • via Nuitee
C
Christian • solo_traveller • de
10
10/10
Pros:

Alles top

Cons:

Nada

2025-11-09 • via Nuitee
R
Richard • couple • gb
9
Lovely place to stay.
Pros:

Friendly staff, nice pool, nice room, comfy bed, will stay again if I need a hotel in Merida

2025-11-08 • via Nuitee
R
Rosanna • family_with_children • fr
7
Pros:

Nous étions seuls dans l’hôtel donc très au calme, la petite piscine est parfaite et l’hôtel est très charmant.
Le petit déjeuner bien que « petit » était absolument délicieux et le personnel adorable. On se gare facilement dans la rue

Cons:

Cela ne nous a pas concerné car nous étions seuls mais cela pourrait être très bruyant si l’hôtel était plein car les chambres sur le principe d’une hacienda donnent toutes sur la piscine.

2025-08-31 • via Nuitee
J
Joan • family_with_children • ca
10
Wonderful staff!!
Pros:

Clean and a wonderful staff at the desk and in the kitchen for breakfast

Cons:

Nothing

2025-08-07 • via Nuitee
E
Enrico • family_with_children • nl
9
Super mooi hotel!
Pros:

Het hotel is echt heel mooi! Het ontbijt is geweldig ,iedere dag een ander vers bereid buffet. Koffie en thee kan je 24/7 zelf pakken. Personeel is echt vriendelijk die verdienen een pluim!

Cons:

Parkeren in de straat kan moeilijk zijn.

2025-08-01 • via Nuitee