Hotel Zamna Boutique

Hotels
9.2 (240 reviews)
Calle 53 No 547 , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Bugs reported in the room
Parking difficulties reported

Categories

Cleanliness
8.41
General cleanliness was mentioned, but there were issues with bugs in the bed.
Service
9.88
Staff is consistently described as friendly and helpful.
Location
8.92
Location is good but some guests mentioned it could be isolated.
Room Quality
8.87
Rooms are described as comfortable; minor issues reported but generally pleasant.
Amenities
9.4
Nice pool and breakfast included but potential parking difficulties.
Value for Money
9.36
Many reviews praise the hotel for excellent value.
Food and Beverage
9.41
Breakfast receives high praise; several guests highlight its quality.
Overall Experience
9.38
Guests overall express satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:25

Property Description

Luxurious Colonial-Style Hotel

Outdoor Pool and Tropical Gardens
Hotel Zamna Boutique offers a serene escape with its outdoor pool surrounded by lush tropical gardens. Relax in the tranquil setting while enjoying the Mexican art displayed in various seating areas around the pool.

Comfortable and Well-Equipped Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a safe, fan, cable TV, and minibar. Unwind in the private bathroom featuring a refreshing shower after a day of exploration.

Convenient Services
Take advantage of our convenient services including luggage storage, motorbike rental, and laundry facilities. Our dry cleaning and ironing service ensure you always look your best during your stay.

Book your stay at Hotel Zamna Boutique for a luxurious and relaxing experience in the heart of Merida.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 240 reviews
Cleanliness: 8.41
Service: 9.88
Location: 8.92
Room Quality: 8.87
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.38
A
Annemarie • couple • fr
9
2026-04-11 • via Nuitee
C
Christelle • family_with_children • fr
9
Merida une ville à visiter
Pros:

La piscine le jardin le personnel le petit déjeuner les fontaines à eau

Cons:

Les lits extrêmement durs la chaleur de merida heureusement il y a la Clim et la piscine la laverie conseillée par l hôtel qui ouvre avec 3 heures de retard on a failli rater notre bus le restaurant conseillé maya chaya notre pire expérience au Mexique

2026-04-04 • via Nuitee
U
Ulises Ruben • family_with_children • mx
10
2026-03-27 • via Nuitee
E
Emma • couple • gb
8
Pros:

Lovely pool that was a perfect temperature. Nice & quiet. Large comfy bed and clean rooms. Breakfast was ok & they made an effort to make me something vegan each day

Cons:

It was quite far from the centre with not much nearby, but good if you want a quiet place that has a good pool and parking

2026-03-26 • via Nuitee
E
eliud • extended_group • us
10
Pros:

Me gusto todo, el baño esta increible y el desayuno riquisimo.. muy amables todos

Cons:

No tengo quejas de nada.. el lugar esta increible y muy colonial

2026-03-23 • via Nuitee
E
Edyta • extended_group • pl
9
2026-03-22 • via Nuitee
L
Lucy • couple • gb
9
Very comfortable stay in Merida
Pros:

Quiet location. Comfortable rooms. Good breakfast. About 10-15min walk to restaurants or main square.

Cons:

Nothing

2026-03-21 • via Nuitee
K
Krzysztof • couple • pl
3
5 days without changing towels is not good! Can’t rest in room no 17. I am very much disappointed that such room is offe
Pros:

Pool, and open area! Good fruits on breakfast! Nice man who did everyday a nice atmosphere!

Cons:

1. Room no 17 - drama! Shouldn’t be bookable every day at 6:30 prep for breakfast destroy my mornings.
2. Noisy AC
3. Zero privacy!
4. Parking is on street (public).

2026-03-20 • via Nuitee
F
Fabien • couple • fr
8
Hôtel au personnel irréprochable
Pros:

Hôtel doté d’un personnel très agréable et au service de ses clients

Cons:

Un petit peu loin du centre. Chambre numéro 3 dans le passage donc très bruyante dès que les gens passaient. Le wi-fi est une catastrophe. Beaucoup de luminosité avec une fenêtre au niveau du couloir dont la lumière n’est jamais éteinte.

2026-03-20 • via Nuitee
C
Carole • extended_group • fr
9
Très bel hôtel bien situé au calme
Pros:

Très joli hôtel style colonial. Nous avons eu la chance d’être surclassés, c’était top. Très bon petit-déjeuner varié.

Cons:

Ras

2026-03-19 • via Nuitee
S
Sabine • couple • de
9
Pros:

Pool was great, the atmosphere was intimate and very friendly, breakfast superb. I especially liked the interior of the rooms and bathrooms. Service is great, and we could refill our water bottles and rent hats.

Cons:

Pool is open only after 9am

2026-03-10 • via Nuitee
B
BREMENT • family_with_children • gf
8
2026-03-10 • via Nuitee
D
David • solo_traveller • mx
10
2026-03-09 • via Nuitee
S
Saima • couple • lt
10
Beautiful interior and pleasant atmosphere.
Pros:

A really nice small hotel with an amazing breakfast - beautifully presented and very tasty. The only issue was that we initially didn’t have hot water, but it was fixed quickly. Safe pariking in front of the hotel.

Cons:

The only small improvement would be to provide slippers in the room — even simple reusable or disposable ones would be perfectly fine.

2026-03-09 • via Nuitee
S
Stephane • family_with_children • fr
9
Pros:

Tout, hôtel très calme, superbe piscine chauffée un vrai régal et le personnel aux petits soins pour ses clients

Cons:

Peut-être qu'un petit non rafraîchissement de certaines chambres serait nécessaire

2026-03-08 • via Nuitee
M
Marc • extended_group • fr
8
Parfait pour découvrir Merida
Pros:

Bel hotel, très agréable, très bon petit déjeuner et bon accueil

Cons:

Ras

2026-03-06 • via Nuitee
Z
Za • extended_group • fr
8
2026-03-04 • via Nuitee
R
Ruben • family_with_children • ec
7
Pros:

The pool

Cons:

The timing of opening and close.
Kind of far away from downtown

2026-03-04 • via Nuitee
S
Susan • solo_traveller • us
10
Pros:

Well taken care of

2026-03-02 • via Nuitee
A
Aline • family_with_children • fr
10
Pros:

La piscine, le personnel super sympa et très efficace (commande taxi..). Emplacement proche du centre à pied. Le lieu très agréable.

Cons:

Pas beaucoup de rangement pour les valises, les affaires.. La chambre pour 4 est un peu petite.

2026-02-27 • via Nuitee