Chio Hotel and Apartment

Hotels
Independent
8.6 (65 reviews)
15 Cau Den (Nga Tu Cao Toc), Duong II - Noi Bai Airport, Soc Son, Hanoi , Hanoi , VN

Facilities

Free breakfast
Free bicycles nearby
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 22:16

Property Description

Stunning Views and Convenient Amenities
Indulge in the panoramic views from the terrace and garden while enjoying complimentary Wi-Fi. The hotel boasts concierge services, babysitting options, and a common area with television. Guests can easily explore within 100 km with the shuttle service available.

Delightful Dining Experiences
Savor a delicious meal at the on-site restaurant or grab a quick snack at the cafe. Room service is also available during limited hours, and a complimentary continental breakfast is offered to start your day right.

Comfortable Rooms and Proximity to Attractions
Relax in one of the 28 air-conditioned rooms equipped with modern amenities. The hotel is conveniently located near Melinh Plaza and Thanh Chuong Viet Palace, making it an ideal choice for travelers seeking both comfort and convenience.

To book your stay at Chio Hotel and Apartment in vibrant Hanoi, reserve now for an unforgettable experience!

Important information:

  • Up to 7 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff wears personal protective equipment

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

8.6
Based on 65 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
C
Chinmaya Shripad family
10
Pros:

Excellent service during check-in and checkout. The property manager went out of the way to arrange taxis for us when we were finding it difficult to get app rides.
Not only that, he even volunteered to drive us to the airport, which was five minutes away when our app ride canceled at the last moment and we were getting late for the flight.
He insured a delightful stay for us in every possible way.

2025-04-01 via Nuitee
C
Chinmaya Shripad family
10
Pros:

Property manager provided excellent help during check in and check out.
He went out of the way to call taxis whenever we were not able to get the Grab taxis. Not only that, he also drove us to the airport when our grab car cancelled and we were getting late for the flight. It was a delightful stay.

2025-04-01 via Nuitee
A
Allan partner
10
Pros:

Excellent for what it needed to be! Comfortable and the best pick for a hotel close to the airport.

2024-11-04 via Nuitee
W
Wesley C.
10
Pros:

Five minutes from the airport and the concierge provides on site transport around the area. I loved this hotel and my room. It was immaculate. The most comfortable bed, very clean and spacious bathroom, with a street side view. Ask for Quan if you need anything! His English is perfect.

2024-04-07 via Nuitee
T
Trek27057414563 Friends getaway
10
Very comfortable!
Pros:

Very comfortable and close to the airport. Was upgraded to a larger room for free, was very comfortable at night with the air conditioning and fan. Organized a ride to the airport for myself and my partner.

2023-10-07 via Tripadvisor
M
madsz2023 Couples
10
Very nice place
Pros:

Very good service. The staff is welcoming and friendly. We even Got a free upgrade to a larger room. The rooms are clean hygienic. Excellent value for money. Would definitely recommend when you go to Hanoi ;))

2023-05-16 via Tripadvisor
J
Jeffrey
2
Be more selective
Pros:

Expensive for what it was. The bathroom door wouldn’t shut. The shower fitting was not attached to the wall and the shower attachment wasn’t attached to anything. It had string tied to it but nothing to attach the string to, so we had to hold the shower head in one hand whilst showering.

The beds were so uncomfortable, a bit like sleeping in a ploughed field, I think the springs were coming through, it was so lumpy. We all had back ache for the next 2 days.

We were told we could only leave the hotel from the second floor for some reason though we entered at ground floor level.

The accommodation in all of our chosen hotels until this point has been excellent.

It was our last day in Vietnam, a lovely country with lovely people but sadly this could be our lasting memory of Vietnam. I hope not.

I chose this hotel as we had an early morning flight and didn’t want to risk traffic jams.

2023-04-29 via Nuitee
8
829bridgetf Couples
8
A perfect place to stay if you need to be close to the airport.
Pros:

My partner and I had a one night stay at Chio, as we needed to be close to the airport. The manager there was incredible, he sorted a much cheaper bus option and he even drove us to the bus for very small cost.

2023-02-12 via Tripadvisor
K
Kenta
8
Pros:

トランジットのために利用しました。
空港から歩ける距離ではありません。
宿のピックアップサービスは有料ですが、ありました。
宿の周りはローカルなエリアで朝散歩したのですが、通り沿いは車の通りが多かったり、裏道に入ったら野犬がいたりちょっと危ないかもしれませんが、泊まって翌日のフライトのためというのであれば良いのではと思います

2022-12-31 via Nuitee
V
Verified traveler self
8
Pros:

空港に近い。送迎チップがちょっと高い

2021-04-12 via Nuitee
I
I3218XJwilliaml Family
10
Great affordable choice close to the airport
Pros:

I would definitely recommend this hotel for a quick fordable stay close to the airport. We called them when we arrived and they were kind enough to send out a shuttle because all the taxi drivers wanted $20 to go 1 mile to the hotel! The next morning they even cooked us a home cooked meal which was extra special and unexpected. Highly recommended!

2019-12-21 via Tripadvisor
V
Verified traveler family
10
Pros:

This is a great affordable place to stay which is close to the airport only 1 mile away. We contacted the hotel and they sent a shuttle for us because the cab drivers all wanted $20 to go 1 mile! In the morning they also cooked us a homemade breakfast which was excellent! Highly recommended!

2019-12-21 via Nuitee
V
Verified traveler self
10
Pros:

Clean, big rooms with good air con and views! Staff were very friendly and helpful and came and picked me up from the airport. Fantastic stay!

2019-08-10 via Nuitee
R
Rananto Family au
10
Got a good night of sleep
Pros:

I stayed here Just for one night before my flight back to the Canada. Got a good night of sleep. Room was spacious, clean, good airport view window, ...Quan was so warm and friendly the next morning and the breakfast was excellent. Hotel own cab taking us to airport with 5 USD

2019-05-20 via Tripadvisor
S
shotsblue Couples gb
8
A place to relax before flight home
Pros:

I booked this small hotel for us to stay in daytime before a 1:00 AM flight home. It was so relaxing for us. We arrived just after lunch and went to room for a sleep. In the evening we went down the road and had a beer with the locals then a meal in family restaurant. Then back to hotel for a further relax and shower before our ling flight back to UK. Hotel is so relaxing and quiet with a warn welcome.

2019-04-03 via Tripadvisor
H
Helmut friends
8
Pros:

A very decent place for the price. The lady at the front desk was very nice.

2019-03-21 via Nuitee
V
Verified traveler
10
Pros:

Très près de l'aéroport, mais aussi d'une intersection bruyante

2019-03-17 via Nuitee
V
Verified traveler
10
Great airporthotel
Pros:

Nice hotel with friendly staff. Clean room and really big. Breakfeast simple and good. Close to airport charge 5 dollars for a ride, ok, but we walked took 20minutes which was ok. Would stay there again if needed

2019-02-28 via Nuitee
V
Verified traveler
6
Pros:

Nicht gefallen hat die defekte Dusche. Nach dem Duschen stand das Bad unter Wasser. Alles andere war o.k.

2019-02-15 via Nuitee
V
Verified traveler partner
6
Pros:

Toilet leaked. Staff friendly. Spartan but adequate for overnight airport stay

2019-02-08 via Nuitee