Travelodge Edinburgh Central

I was pleasantly suprised with our stay at Travelodge Edinburgh. It was conveniently located a scenic 5-10minute walk from Waverley Station and just off the sights of the Royal Mile. The reception area was clean and modern with check in staff very friendly. The beds in the room were very comfortable and we slept soundly. Breakfast was excellent with cooked full breakfast items available in abundance and a selection of fruit juices, toast, pancakes and pastries. I would definitely recommend this hotel as it is value for money in a city which can be quite pricey!

Right in the heart of Edinburgh good size room clean with very friendly staff

The team was great especially Alison. She was so lovely and friendly. Also great central location with everything being so conveniently nearby

Good Afternoon, I have previously made a bad review wanted to edit it.
I am writing to you to make an official complaint would like someone in head office to help me with this complaint.
I have just had the unfortunate pleasure of trying to raise my complaint with a Manager called Debbie. At the Edinburgh Central hotel. When I tried to explain why I wasnt happy with the customer service or my room she processed to discuss this issue in front of the other receptionists and the other customers who were sitting in the restaurant and lobby. She never bothered taking me a side to have a quiet word with me which I felt was very unprofessional and I felt very uncomfortable. I thought the way Debbie spoke to me was really unceptable.
My issues were I booked the superoom which was significantly more expensive then the standard room. Which on arrive the receptionist told me with my booking I am not entitled to wifi which my understanding was when you booked the superoom wifi was factored in. That when i booked the room i missed the promotion for getting wifi. Which i really dont understand when i am paying extra for a room would think the wifi would be factored in. Also when I tried to check in at ten to 3 was told i would have pay an early check in fee for £20. I have been staying at this hotel very many years and other travelodges and never had a bad experience till now. I am really upset and frustrated the way this Manager dealt with my complaint. She never apologised she was very argumentative and made a point of saying she wasnt happy that I have left a negative review on trip advicer. I am a paying customer I have a right to leave a bad review when I know its relevant. When I tried to express my bad experience she wasnt sympathetic at all. Debbie couldn't see my point of view at all. When I asked for contact details to get in contact with head office told me just "look online" I booked this superoom for my Birthday the dates are 12/02/2026-14/02/26 stayed in room 315. I would like you too look into this and forward my email to head office and to investigate my complaint. Look forward to your response.
Kind regards.
Sophie Taylor.

Ellis, leah, will, debbie were fantastic and its amazingly quiet for a central hotel with easy links to anywhere

Booked for one night and its location is ideal as just off the royal mile. There is no place to leave left luggage and was advised I could pay £20 for an early check in or shop over the road charge £4 a bag. We chose this option but be aware that the room wasn’t secure so maybe not ideal if you have expensive belongings

Room was spacious and clean but could do with a refurbishment. Road outside was noisy and could hear traffic all through the night so maybe ask for a room at the back away from road. I wouldn’t stay here again but you get what you pay for as they say

This is our 2nd visit to Edinburgh and the 2nd time we stayed in this hotel. It's in a great location in the old town, just off the Royal Mile and a short walk from Waverly station. The room was clean and the beds comfortable. We didnt eat breakfast in the hotel but we had delicious pizza there on one of the evenings. There are lots of bars and restaurants close by and the Monkey Barrel and Comedy cellar are only a few mins walk.

Very warm receptionists, especially Dunholm who helped us check in. Satisfying full English breakfast with good value. Hope to offer free luggage storage at the reception in the future.

Great location at a good price.
Very good breakfast, rooms and service in a friendly atmosphere.

We stayed here for a long weekend in Feb 26.
Great value hotel. We booked the upgraded room. Perfectly situated just off the Royal Mile so everything walking distance.
15 walk from the tram stop. Room was spacious and clean. Only fault was the bathroom smelt a bit of drains!
Definitely book the breakfast.
There are no luggage facilities. We ended paying the extra £20 for the earlier check in. There is a shop across the road that takes luggage which we used on the final day as our flight was in the afternoon. They charged £10 for 2 x 10kg bags and a rucksack.

The hotel is well kept with friendly staff and clean rooms. Just situated off the royal mile and 10 minutes from Waverley station.nice bar and breakfast restaurant to accompany. Nicely priced and is a winner for anybody visiting for a weekend or a few days.

I just want to say that the staff at Travelodge Central were great. Friendly and helpful and always had a smile. The rooms were clean and a good size. We stayed for 3 nights and Breakfast was lovely and there was plenty of it, really was good value for money. The train and bus stops are literally 5 min walk away, which was handy for us coming to and from the airport and the racecourse. Edinburgh is a lovely city with great craic in the bars. I would recommend this to anyone

Great service, perfect location, delicious breakfast. Staff was very professional and helpful. Reasonably priced.

Great location, staff helpful and friendly. Near bars restaurants and places to visit. Short walk to Holyrood and science museum.

I booked a night at Edinburgh Central at the beginning of January through their official website during a promotion. After booking, I noticed that the dates had automatically changed. I tried to cancel the booking and rebook, but this wasn’t possible. I then tried calling them, but no one answered, so I sent an email at the same time requesting a date change.

After 5 working days, I finally received a reply on the evening of January 5th. They said (in two emails) that if I had contacted them by noon on January 5th, it would have been easy to resolve. However, I had actually reached out 5 days earlier, and the delay in their response caused me to lose my booking. If they had simply said “this is your responsibility,” it would have been fine, but instead, their emails were condescending and frustrating.

When I arrived at the hotel, I tried explaining the situation to a staff member, but she was rude, interrupted me, and said it wasn’t her responsibility. At the same time, she was yelling at another employee, ordering her to lower her voice in a hysterical and disrespectful manner.

On the second day, there was a misunderstanding about breakfast. I ate two spoons of fruit salad, thinking it was included, and they charged me £11. While this wasn’t a huge issue, it felt unprofessional.

Regarding the rooms, the prices are overrated and do not match the condition of the rooms. There was a persistent smell of leftovers, broken sinks, and overall poor maintenance.
In the end, their excuse was that I had booked without specifying dates, so the system automatically assigned them—but that’s impossible!

Overall, my experience was disappointing due to the lack of professionalism, poor service, and subpar room conditions.

Clean, tidy, warm and comfortable rooms excellent value, just off the Royal Mile, great staff, good breakfast. Used a few times, always good.

It was very comfortable place, warm, clean room, there was no noise. Especially location was perfect, very close to central area, thank you

I booked this Travellodge as my son was getting married 10 minutes away. I was surprised by the reasonable price considering it was so close to the Royal Mile although it was January. The entrance was inviting and the room was clean and comfortable. We didn't eat in the hotel but there was ample tea and coffee available.

Traveloge never disappoints a no frills hotel but addresses all basic needs with great thought to detail.We had a super quiet stay on a short break from another City.Heating in room for winter was superb!contributed to a much needed rest.Team members polite and most helpful thank you hope to stay again in near future.TD

Excellent location, approx 5 minute walk from Waverley station (exit via the Market Street exit and turn left on reaching Market Street) Hotel is 50 yards from the lower end of the Royal Mile.
Room was very quiet, with no noise from the Street, was the usual good standard that you get from TL. Breakfast was very good, did not have food there in the evening, I went to the pub No 1 about 50 yards away.