Travelodge Edinburgh Central

Great service, perfect location, delicious breakfast. Staff was very professional and helpful. Reasonably priced.

Great location, staff helpful and friendly. Near bars restaurants and places to visit. Short walk to Holyrood and science museum.

I booked a night at Edinburgh Central at the beginning of January through their official website during a promotion. After booking, I noticed that the dates had automatically changed. I tried to cancel the booking and rebook, but this wasn’t possible. I then tried calling them, but no one answered, so I sent an email at the same time requesting a date change.

After 5 working days, I finally received a reply on the evening of January 5th. They said (in two emails) that if I had contacted them by noon on January 5th, it would have been easy to resolve. However, I had actually reached out 5 days earlier, and the delay in their response caused me to lose my booking. If they had simply said “this is your responsibility,” it would have been fine, but instead, their emails were condescending and frustrating.

When I arrived at the hotel, I tried explaining the situation to a staff member, but she was rude, interrupted me, and said it wasn’t her responsibility. At the same time, she was yelling at another employee, ordering her to lower her voice in a hysterical and disrespectful manner.

On the second day, there was a misunderstanding about breakfast. I ate two spoons of fruit salad, thinking it was included, and they charged me £11. While this wasn’t a huge issue, it felt unprofessional.

Regarding the rooms, the prices are overrated and do not match the condition of the rooms. There was a persistent smell of leftovers, broken sinks, and overall poor maintenance.
In the end, their excuse was that I had booked without specifying dates, so the system automatically assigned them—but that’s impossible!

Overall, my experience was disappointing due to the lack of professionalism, poor service, and subpar room conditions.

Clean, tidy, warm and comfortable rooms excellent value, just off the Royal Mile, great staff, good breakfast. Used a few times, always good.

It was very comfortable place, warm, clean room, there was no noise. Especially location was perfect, very close to central area, thank you

I booked this Travellodge as my son was getting married 10 minutes away. I was surprised by the reasonable price considering it was so close to the Royal Mile although it was January. The entrance was inviting and the room was clean and comfortable. We didn't eat in the hotel but there was ample tea and coffee available.

Traveloge never disappoints a no frills hotel but addresses all basic needs with great thought to detail.We had a super quiet stay on a short break from another City.Heating in room for winter was superb!contributed to a much needed rest.Team members polite and most helpful thank you hope to stay again in near future.TD

Excellent location, approx 5 minute walk from Waverley station (exit via the Market Street exit and turn left on reaching Market Street) Hotel is 50 yards from the lower end of the Royal Mile.
Room was very quiet, with no noise from the Street, was the usual good standard that you get from TL. Breakfast was very good, did not have food there in the evening, I went to the pub No 1 about 50 yards away.

Hotel was perfectly situated for visiting Edinburgh and nice staff to to make you welcome

The reception staff were all very friendly and nice also the breakfast was very good nice clean room with nice hot water also nice place to visit i had a very good time

Paid for a super room in Edinburgh Central. About the only super part was going home. Although the coat hanger did a great job holding up my jacket, its quite masculine with many zips for effect so needed a sturdy hanger.

Floor was filthy, my feet were black after foolishly removing my socks and walking around. Bathroom smelled of mould, though I couldn't see any. Shower tray was cracked and leaked. Heating was poor and insulation awful. One half of me was freezing and the other boiling from the radiator. I slept like a rotisserie chicken. The radiator lights the room up like a christmas tree every 20 seconds.

Staff were pleasant enough and Edinburgh is such a lovely city that it's only a short walk to somewhere pleasant that isn't the hotel. The hotel just needs some serious investment.

If your doing as I did literally only sleeping here drunk, it's passable. But, probably many many many many many better options. The local park had a few benches.

Chose the Travelodge as we always use them when we stay away from home it was in the old part of Edinburgh so a little bit out of the way had lovely little pubs nearby with live singers so always something to do near the hotel staff were lovely and helpful hotel was clean and warm x

On arrival the young gentleman on the reception desk (wish I knew his name) was very helpful and polite. We chose our own room when we booked at a small cost. The only thing is we chose a room on the top floor (5th floor) but the lift only goes to floor 4 then you have to walk up the stairs not ideal if you have difficulty on stairs. It wasn't shown when we booked.
The room was clean and warm when we entered.
We stayed off the cobbled road side of the hotel as this was a very busy road and could imagine it being quite noisy. We never heard any noise the whole evening.
We didn't have any food so can't comment but we did have a drink on our way in from a night out. The prices are just what we were paying in the bars in Edinburgh.

Excellent location, staff very helpful, rooms good size and towel change if asked. Would defo stay again

Had a lovely long weekend in the hotel nothing was to much trouble , hotel very clean staff constantly cleaning and tidying up , would definitely stay again ,

3 couples stayed for my birthday weekend.
Rooms very clean, staff polite and friendly, food in the cafe bar good quality and value.
Sat down with us to help us plan our events for the weekend, which was a lovely touch.
All credit to the manager and her team.

Just returned from this hotel, highly recommend excellent location minutes: from the Royal Mile. Great spotless clean room & friendly attentive caring staff. Nice little touches in our superoom: coffee machine, biscuits, iron & excellent power shower. We'll definitely be back. Thank You!

Very well situated hotel and close to the train station. Hotel was lovely and Staff were very friendly and helpful. Lots of restaurants, shops and pubs very close and lovely scenery and buildings all around the Royal Mile, which 50 yards from the hotel. Will definitely go to the hotel again; highly recommended.

Lovely hotel very quiet staff on reception and bar very friendly and professional nothing was to much trouble. Breakfast was very tasty and high quality

We stayed in room 214. Not a large room but perfectly clean and adequate. Very quiet ...we slept well all 3 nights. Could have done with a bathmat to prevent wet floor in bathroom. A good selection at breakfast although coffee and juice not the best. Lovely and clean bar/restaurant area and staff very friendly. On the basic side but fine for a city break.

Local area is also very good with a wide range of cafes, restaurants and independent shops. Easy walk back onto Royal Mile.

What set this out as excellent was my partner left a pair of trousers and wallet in the room when we checked out. He called en route back to the hotel and they retrieved the items and had them waiting for him to collect at reception. It meant we didn't miss our train home. They were very efficient.