Hilton Garden Inn Grand Rapids East

Hotels
•
Hilton Garden Inn
9 (435 reviews)
2321 East Beltline Ave SE , Grand Rapids , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Great location
Staff service
Comfortable rooms
Cons:
Noise from air conditioning
Issues with breakfast vouchers
Pet fee higher than expected

Categories

Cleanliness
8.46
Generally clean, but some inconsistent experiences noted.
Service
9.43
Staff went above and beyond to ensure a pleasant stay.
Location
9.47
Convenient location with good access to amenities.
Room Quality
8.92
Rooms were clean and spacious with good quality.
Amenities
8.95
Generally adequate, with room for improvement in fitness equipment.
Value for Money
8.91
Overall value is good, but some fees, like the pet fee, might be a bit high.
Food and Beverage
8.46
Breakfast options enticing, but personal experiences varied.
Overall Experience
9.43
Most guests had a positive experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:36

Property Description

Luxurious Accommodation
Experience a lavish stay at Hilton Garden Inn Grand Rapids East, located just steps away from Calvin College. Indulge in the convenience of a restaurant, gift shop, and hot tub on the premises. Start your day with a delicious buffet breakfast at The Garden Grille, also serving delectable dinners.

Convenient Amenities
Unwind in the hot tub, grab a drink at the bar, or explore nearby attractions like Orbit Room within a short walk. For business travelers, take advantage of the well-equipped business centre. The 24-hour front desk staff are ready to assist you with any inquiries, ensuring a seamless stay.

Ideal Location
Situated close to Aquinas College and Gerald R Ford Airport, our hotel offers easy access to prominent destinations. Don't miss the chance to elevate your travel experience at Hilton Garden Inn Grand Rapids East.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 435 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
H
Hilton • solo_traveller • us
10
Pros:

Love the pool and hot tub, very clean and stuff is friendly.

Cons:

Everything

2026-05-22 • via Nuitee
P
P1246OQjimh • Family
6
While comfortable, neat and clean, I would not stay in this hotel again for what they charge.
Pros:

The room was very nice, roomy and clean. It’s a nice hotel in an excellent location. The facilities were quite nice and the staff helpful in providing space for our family gathering. However, there were kids running up and down the halls at 2:00 in the morning, so the staff does not do a good job of managing guest behavior. I also felt that the hotel is overpriced for what you get in return. I have stayed at nicer hotels complimentary services such as water and/or coffee all day and, at the very least, a light continental breakfast.

2026-05-06 • via Tripadvisor
M
M. • solo_traveller • us
1
Cons:

Front desk not friendly
The iron they provided burned my outfit

2026-05-04 • via Nuitee
F
Forney • family_with_children • us
8
2026-04-29 • via Nuitee
C
Clark • couple • us
9
Pros:

Very good, lots of food

2026-04-25 • via Nuitee
J
Jose Maria • couple • es
8
Pros:

Muy bien ubicado y con fácil aparcamiento.

Cons:

Habitación muy simple pero suficiente.

2026-04-24 • via Nuitee
D
Debra • extended_group • us
8
2026-04-21 • via Nuitee
W
Woletz • couple • us
10
Pros:

Everything

2026-04-16 • via Nuitee
B
Brook • solo_traveller • us
10
Pros:

The staff are next level. The hotel is clean and welcoming. The food is amazing.

2026-04-14 • via Nuitee
J
Jessica • family_with_children • us
10
Pros:

Location and pool

Cons:

Had to pay for breakfast

2026-04-11 • via Nuitee
P
Prosser • solo_traveller • us
10
2026-04-11 • via Nuitee
J
Jamie • family_with_children • us
7
Pleasant
Pros:

I love the location and the pool area. So far this is my kids favorite place to stay.

Cons:

The only thing is the room could have been cleaned better.

2026-04-05 • via Nuitee
D
Danielle • family_with_children • us
8
Maybe a tad pricey considering no breakfast, but overall quite nice.
Pros:

Easy to access, good parking, nice pool and hot tub, ice water always available, friendly staff.

Cons:

Hot tub could definitely have been warmer, TV sucked, no free breakfast.

2026-04-03 • via Nuitee
S
Stotko • couple • us
7
Pros:

Location

Cons:

Kids were above us making lots of noise running and jumping around until late.

2026-03-30 • via Nuitee
T
Tara • solo_traveller • us
8
Pros:

Best facilities in the area hotel in the area. Rooms were nice.

2026-03-22 • via Nuitee
N
Nyomai • family_with_children • us
5
I was double charged for my stay
Cons:

The room smelled like chlorine

2026-03-20 • via Nuitee
M
Matthew • extended_group • us
1
Pros:

Location

Cons:

Unruly pool/hottub area, cold hot tub, dirty pool and hottub with used tampons. I have stayed at many of cheaper hotels that were much better quality in the same area

2026-03-16 • via Nuitee
L
Lee • solo_traveller • us
9
2026-03-14 • via Nuitee
V
Valerie • couple • us
9
Perfect.
2026-03-05 • via Nuitee
B
Bostjan • solo_traveller • si
9
2026-02-28 • via Nuitee