Home2 Suites by Hilton Roanoke

Hotels
•
Home2 Suites by Hilton
8.4 (896 reviews)
4830 Valley View Blvd NW , Roanoke , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious rooms
Friendly staff
Cons:
Inconsistent cleanliness
Breakfast quality lacking
Air conditioning issues

Categories

Cleanliness
7.79
Some reviews indicated areas were dirty, which affected the overall cleanliness sentiment.
Service
8.76
Overall positive sentiment with some mention of helpful staff, but inconsistent service during late check-in.
Location
8.8
Multiple reviews highlight the convenience of the location near restaurants and attractions.
Room Quality
8.25
While rooms were clean and spacious, there were complaints about the bed size and air conditioning issues.
Amenities
8.28
Kitchenettes and family-friendly accommodations received positive mentions, but there were concerns about the breakfast quality.
Value for Money
8.74
Guests generally felt the stay was worth the price, given the amenities offered.
Food and Beverage
7.79
Breakfast quality was criticized in several reviews, leading to a lower score for this category.
Overall Experience
8.76
Despite some issues, many reviews reflected a positive overall experience and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:34

Property Description

Modern Accommodation with Convenient Amenities

Fitness Center and Free Shuttle Service

Home2 Suites by Hilton Roanoke offers modern accommodation just minutes away from popular attractions like Civic Center and Mill Mountain Zoo. Guests can stay active at the on-site fitness center or explore nearby museums with ease thanks to the free shuttle service provided by the hotel.

Fully Equipped Rooms and Business Center

Each room at Home2 Suites features a kitchenette, dining area, and flat-screen TV for utmost comfort. Business travelers will appreciate the convenience of the on-site business center, while vending machines with snacks and drinks cater to all guests' needs.

Relaxing Terrace and Barbecue Facilities

Unwind on the terrace or enjoy a delightful barbecue with friends and family at this welcoming hotel in Roanoke. With complimentary parking and a 24-hour front desk, guests can truly make the most of their stay at Home2 Suites by Hilton Roanoke.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 896 reviews
Cleanliness: 7.79
Service: 8.76
Location: 8.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.76
R
Rhonda • family_with_children • us
10
Spacious, clean, close to the airport and very close to restaurants and stores. Staff were friendly. Fit our needs perfe
Pros:

Spacious and close to the airport.

2026-05-15 • via Nuitee
M
Melvasha • extended_group • us
1
I don’t like the fact that if I live in the state or the city I can’t stay there
Pros:

I never got to stay here

Cons:

I never got to stay here

2026-05-12 • via Nuitee
D
Destiny • family_with_children • us
10
Even when staying at this hotel during them doing construction, everyone was still very welcoming. If the need ever come
Pros:

Located very conveniently, Staff was amazing as we were able to check in an hour early, and were very quick on fixing an issue that arised in a timely manner!

2026-05-11 • via Nuitee
R
richmond • family_with_children • us
3
Wish it was cheaper because the stay sucked!!
Pros:

I always love staying here but the remodeling really made our stay in comfortable and if I would’ve know. I would have stayed elsewhere

Cons:

Me not knowing about the remodel

2026-05-09 • via Nuitee
N
nancy • couple • us
10
Will come back😄
Pros:

Everything

Cons:

All was great

2026-05-07 • via Nuitee
A
Annie • family_with_children • us
2
Cons:

We arrived to find the pool area closed and this was the reason we booked this hotel. Had they let us know we would have made other arrangements

2026-04-21 • via Nuitee
G
George • couple • us
8
Fine but Disappointed, would have stayed somewhere with breakfast!
Pros:

Nice and clean

Cons:

The Lobby and Breakfast Area is being Renovated and The Breakfast They So Highly Touted Was basically Nothing…
(It should be Noted On Their Page Before Someone Books a Room and finds out after check in) and they offer no discount for that???? Also broken Window Shade in Room

2026-04-10 • via Nuitee
A
Anush • extended_group • us
7
Pros:

Price was ok, room was regular

Cons:

The room smelled like dogs, and it wasn't that clean. It was not bad, but dirtier than we would like to.

2026-04-03 • via Nuitee
G
Garland • solo_traveller • us
10
2026-04-01 • via Nuitee
C
Cox • family_with_children • us
10
2026-03-23 • via Nuitee
D
drewsef2020 • Family • Ambler, Pennsylvania
2
Customer service is absolutely terrible.
Pros:

Customer service is absolutely terrible

2026-03-21 • via Tripadvisor
N
Nicole • family_with_children • us
9
2026-03-21 • via Nuitee
C
Christina • couple • us
10
Pros:

Very clean and comfortable!!

Cons:

There was not a Bible in the room. The pool water was cold. No French vanilla creamer for coffee.

2026-03-21 • via Nuitee
O
Onan • couple • us
10
2026-03-20 • via Nuitee
M
mckinzie • couple • us
10
2026-03-16 • via Nuitee
S
Suzie • extended_group • us
5
Pros:

Location

Cons:

Charged for parking in their own parking lot. Breakfast cold and juice dispenser out. Very noisy.. We were there for a big volleyball tournament and the hotel couldn't have common courtesy to open the breakfast up earlier on Saturday and Sunday so the teams and family could get breakfast before games.. they already had the food set up before 7:00 a.m. both days but wouldn't open the curtain sooner to access breakfast .. The toilet didn't flush and I had to get them to fix it.. which meant someone was going in my room without me there. No supervision of the swimming pool and hot tub area by staff to make sure rules are being followed. There was a situation in the pool area I went to the desk and the front desk worker said I don't have access to cameras.

2026-03-16 • via Nuitee
H
Huiying • extended_group • us
10
Excellent
Pros:

very good! You can have breakfast from 6 to 9 am, and there is a lot of choices. I love the waffle!

2026-03-13 • via Nuitee
P
Patricia • couple • us
7
It was okay for the night
Pros:

Close to area we were interested in

Cons:

Breakfast was not organized. Very large crowd and no one to clean tables or counters.

2026-03-09 • via Nuitee
T
trimhunter99 • couple • us
10
2026-03-02 • via Nuitee
A
Avery • family_with_children • us
7
The visit to Roanoke was not great, with an antiquated check-in/ out system, I was charged $10 for ancillaries on a
Pros:

The lobby area is nice, and the rooms were better than most hotels with the extra amenities.

Cons:

The response for contactless check in was very late and useless - no links provided ( no one calls for information anymore )… the front desk woman lacked any personality, and the room was hurriedly cleaned. Sink was cracked in bathroom and door barely closed!

2026-03-02 • via Nuitee