Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Location
Staff behavior
Amenities
Cons:
Inconvenient room assignments
High pricing for additional services

Categories

Cleanliness
8.56
General cleanliness was not explicitly mentioned, but the overall sentiment is positive regarding hotel facilities.
Service
9.23
Staff kindness was highlighted positively, making the service experience favorable.
Location
9.27
The location is described as exceptional and a major positive aspect of the hotel.
Room Quality
8.22
Concerns about room quality were noted due to issues with bed assignments and comfort.
Amenities
8.75
Amenities such as the heated pool and spa received positive feedback, though there were some issues mentioned with payment systems.
Value for Money
8.41
Concerns regarding payment policies, especially from Booking, affected perceived value.
Food and Beverage
8.96
Breakfast and dinner options were positively reviewed, showing good food quality.
Overall Experience
9.03
Despite some inconveniences, the overall experience remained positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:06

Property Description

Unique Salt Brick Construction and Furniture

Palacio de Sal stands out with its innovative use of salt bricks and furniture, providing guests with a truly unique and unforgettable accommodation experience.

Delicious Regional Cuisine

Indulge in a culinary journey at the hotel's restaurant, offering a diverse menu of salty dishes featuring local ingredients like llama meat, lamb, and chicken. Taste the flavors of the region with every bite.

Convenient Amenities and Services

From a game room for entertainment to luggage storage services for convenience, Hotel Palacio de Sal ensures that guests have everything they need for a comfortable stay. Plus, with complimentary airport shuttle service and free public parking, your travel needs are well taken care of.

Experience the extraordinary at Palacio de Sal - book your stay now and immerse yourself in the salt-filled charm of Potosí.

Important information:

Please note shuttle services have a set schedule and may be used only if previously requested.

For reservations of more than 5 rooms, special conditions may apply.

Dear customers, we want to inform you that we consider children up to 8 years of age, from then on they are adults. To avoid any inconvenience, please take into account when making your reservation through the platform, correctly mark the number of adults and minors in total, so that the search you obtain is perfectly adapted to what you need.

We have an amusement park for young and old inside the hotel, with several attractions and a sports bar.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UYU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 268 reviews
Cleanliness: 8.56
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.03
E
Ernesto • couple • cl
9
Maravilloso
Pros:

Todo... excepto la agencia de turismo con que trabajan....

Cons:

La agencia de turismo que tienen adentro del hotel... contrate tour y no fue bueno menos tiempo y al llenar encuesta que ellos solicitan esta la guía encima de uno leyendo lo que se escribe... y fue ella la que estaba desde un comienzo apurada por terminar el servicio siempre, contrate 2 hrs por 400 dólares y con suerte me llevaron a 2 partes en 45 minutos
A una velocidad muy lenta diciendo que no se podía andar mas rápido... siendo que todos los otros vehículos andaban a mas velocidad

2026-03-19 • via Nuitee
L
Lilian • extended_group • br
2
Pros:

É bonito.

Cons:

Camas pequenas, já fiquei em hotel muito mais barato com camad maiores e melhores. Funcionarios esnobes e mal preparados. Queriam fazer um grupo de seis pessoas aguardarem um único quarto que faltava limpar, sendo que os outros estavam limpos e prontos. E ainda atrasou 30m do check in.

2026-03-18 • via Nuitee
M
Maria Adelaida • couple • pa
10
Maravilloso y confortable!
Pros:

Su originalidad y ubicación

Cons:

Lejanía del centro de la ciudad

2026-03-17 • via Nuitee
M
Mathilde • couple • fr
8
Une chambre moyenne dans un hôtel magnifique
Pros:

L'hôtel est superbe, l'emplacement parfait, le cadre magnifique, le personnel d'une grande classe

Cons:

Mais pourtant je n'ai mis que la note de 8 car la chambre est minuscule. Pas de fenêtre, pas de chaise, pas de table pour ne serait-ce que poser son téléphone. Le lit est tout petit (pour moi 1m86)

2026-03-10 • via Nuitee
A
Antonio Nemtala • family_with_children • bo
9
2026-03-06 • via Nuitee
N
nancy • family_with_children • ec
10
Pros:

Las instalaciones

2026-03-04 • via Nuitee
I
Israel • extended_group • es
10
2026-02-14 • via Nuitee
S
Saori • couple • jp
8
2026-02-09 • via Nuitee
D
David • family_with_children • es
10
Pros:

Sin comentarios simplemente un sueño

2026-01-28 • via Nuitee
J
Jéssica • couple • br
10
Pros:

Uma experiência única!! Incrível

2026-01-26 • via Nuitee
K
Katherin • couple • pe
9
2026-01-26 • via Nuitee
R
Robert • couple • mp
9
2026-01-25 • via Nuitee
N
NeilCu • Couples • Old Windsor, Windsor, Windsor and Maidenhead, Berkshire, England
8
Good public areas, ok bedroom but appalling bathroom
Pros:

The public areas are airy pleasant and comfortable. They’re well kept and the friendly staff are always on hand.
The bedrooms are ok - not sure what room type we had but it was a “matrimonial” room according to reception (don’t think honeymoon!!). The room was ok, small but comfortable bed, aircon and heating, tea/coffee. Not much of a view as the hotel is on the muddy bit of the salt plain. Most of Uyuni is a mud plain, obviously the salt plain is different and amazing.
The food is all buffet - it was ok, we were a bit poorly so it would be wrong for me to judge the food.
The bathroom was like something from a 1950s Berlin state owned hotel bathroom (to conjure up a picture)… think broken tiles, missing grout, tiles falling off, wobbly toilet seats, awkward door openings etc. Overall really awful for such a hotel… maybe we got a “not yet refurbished” bathroom?
On a very plus side there’s an on site doctor which we had to use for a bout of sickness - we administered pills and oxygen which was all for free which was generous (main reason for giving it 4 not 3).
Anyway it seems this is as good as it gets around here so you’re stuck!

2026-01-23 • via Tripadvisor
M
Melissa • couple • us
8
2026-01-22 • via Nuitee
A
Andrea Lucà • family_with_children • it
9
Pros:

Tutto splendido, location, servizi ristorazione, spa, bar,esterno, giusto la colazione un pelo sotto livello rispetto al resto

Cons:

Stanza un po' piccola anche se considerando che fatta di sale ci sta

2026-01-21 • via Nuitee
S
Sanaa • couple • kw
8
Great experience
Pros:

We love the location in the middle of the desert. We felt so peaceful. The room is very nice and big, well designed. Breakfast was very good. The hotel has another restaurant that we’ve been to twice for lunch and dinner, the food is delicious and the service was just perfect. The outdoor seating area especially during the sunset is spectacular. We loved the vibe. The staff of the hotel are very friendly. There is a free shuttle to the airport.

Cons:

The bathroom was not very comfortable. The shower leeks so the water goes out and we had to dry the floor after every shower. The toilet door doesn’t close it needs repair. There is not even one hanger in the bathroom for a single towel which was inconvenient.

2026-01-19 • via Nuitee
T
Tatiana • couple • pe
9
Pros:

In this area, it is one of the best hotels. It is not a 5-star or a premium property — rather simple and provincial — but acceptable for this location. You are unlikely to find anything better nearby. Breakfast is average, with a lot of bread. A nice plus is the beautiful common outside area with a fireplace, perfect for spending the evening by the salt flats.

2026-01-18 • via Nuitee
A
adriana • couple • br
10
Pros:

Atendimento impecável dos funcionários.

2026-01-08 • via Nuitee
G
Gusespeche • couple • ar
8
El lugar es excepcional, aunque durante mi estadía sucedieron algunos inconvenientes
Pros:

La ubicación, las comodidades y la atención del personal.

Cons:

El primer día nos dieron una habitación que no era la que vimos en fotos al reservar, con una cama muy corta en la que fue incómodo dormir (somos personas de estatura media). Al segundo día nos cambiaron a una como la elegida y estuvo todo bien.
La última noche hubo una fiesta con música tipo disco a muy alto volumen hasta las 3 am, que no dejaba dormir. Llamé a recepción para quejarme y me dijeron que el dueño del hotel había organizado esa fiesta. Me parece desconsiderado de su parte, ya que muchos huéspedes se levantan al amanecer para ir de excursión al salar o para tomar vuelos. Además, el complejo Palacio de Sal cuenta con un restorán externo, donde quizás podían hacer la fiesta sin que la música llegara a las habitaciones.

2025-12-22 • via Nuitee
E
Erik • couple • nl
8
Little oasis in the desert
Pros:

Great location, nice seating ouside overlooking the salt planes

Cons:

uncomfortable beds. Slow check in

2025-12-14 • via Nuitee