Chiapas Hotel Express, Tuxtla Gutierrez

Hotels
8.4 (164 reviews)
Calzada al Sumidero 1440, Col. Albania Alta , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good service
Convenient location
Cons:
Cleanliness issues
Bathroom supplies lacking
Price inconsistencies

Categories

Cleanliness
6.49
Many complaints about hair and unclean beds, indicating poor cleanliness.
Service
9.46
Overall good service with guests feeling comfortable and satisfied with the staff.
Location
9
Convenient location with easy access to amenities.
Room Quality
8.45
Rooms are described as spacious and comfortable, though some issues noted.
Amenities
7.48
Basic conveniences are available but some essentials are lacking.
Value for Money
8.94
Decent pricing for the quality of stay provided, though some felt the price increased unexpectedly.
Food and Beverage
8.49
Breakfast received positive feedback but some amenities like towel quality are subpar.
Overall Experience
8.86
Overall a satisfactory experience with a mix of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:39

Property Description

Convenient Location near Sumidero Canyon National Park
Located just 10 minutes from the entrance to Sumidero Canyon National Park, Chiapas Hotel Express in Tuxtla Gutierrez offers a prime location for nature enthusiasts and adventurers.

Comfortable Rooms with City Views
Each room at the hotel features a flat-screen cable TV, a city view, and a desk for your convenience. Relax in the en suite bathroom stocked with complimentary toiletries during your stay.

24-Hour Front Desk and On-Site Bar
Enjoy the convenience of a 24-hour front desk, an on-site bar, and a tour desk to assist with all your travel needs. Plus, take advantage of free WiFi, parking, and easy access to Tuxtla Gutierrez city centre.

Book your stay at Chiapas Hotel Express now for a memorable experience near Sumidero Canyon and the University of Arts and Sciences of Chiapas.

Important information:

Payment can also be made via PayPal.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for MXN 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 164 reviews
Cleanliness: 6.49
Service: 9.46
Location: 9
Room Quality: 8.45
Amenities: 7.48
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 8.86
R
Rangel • extended_group • mx
10
Pros:

El espacio y el precio

2026-03-06 • via Nuitee
Y
yazmin • extended_group • mx
7
2026-02-23 • via Nuitee
G
Gustavo • family_with_children • mx
8
Pros:

El acceso como a las habitaciones

2026-02-10 • via Nuitee
G
Gilberto • extended_group • mx
10
2026-01-23 • via Nuitee
D
Dennis • couple • nl
5
2026-01-22 • via Nuitee
M
Monserrat del Carmen • couple • mx
9
Pros:

Cumple con la expectativas

Cons:

La ubicación

2026-01-19 • via Nuitee
S
Sandra Luz • family_with_children • mx
10
2026-01-19 • via Nuitee
L
Lina Joo • extended_group • mx
9
2026-01-16 • via Nuitee
C
Carlos Ivan • extended_group • mx
8
2026-01-12 • via Nuitee
C
Cinthya • family_with_children • es
10
Pros:

nos encanto la ubicación conecta con muchos lugares agarrando tranaporte cerca
Las instalaciones estan muy bien todo muy limpio y el desayuno esta muy rico , el personal es muy amable y atento , hemos tenido muy buena estancia y volveriamos a elegir este hotel si regresamos sin duda

2026-01-06 • via Nuitee
C
Cornelia Jantina Hillegonda • family_with_children • nl
2
Vies en oud
Cons:

Haren, maar ook echt veel haren, en snot in het bed. We kregen wel een andere kamer gelukkig, maar het hotel is niet fris en erg oud. Veel geluid (harde muziek) ‘s nachts.

2025-12-29 • via Nuitee
M
MENDEZ • solo_traveller • mx
9
2025-12-23 • via Nuitee
P
Paz • family_with_children • mx
10
Pros:

Todo

Cons:

Nada

2025-12-12 • via Nuitee
R
Ricardo • family_with_children • mx
8
Precio. Real deben de poner en la publicación
Pros:

Ubicación

Cons:

El precio, Booking me dieron un precio, luego al hospedarme, subió más $200 pesos..

2025-12-08 • via Nuitee
K
Karen • family_with_children • mx
9
2025-11-12 • via Nuitee
O
Omar • family_with_children • mx
8
2025-10-11 • via Nuitee
N
NILDA DE JESUS • partner
8
Pros:

La comida no es la más rica, ojalá pudieran mejorarla porque si dejó mucho que desear, y tuve que comer obligatoriamente para no ser grosera :/

2025-10-10 • via Nuitee
T
Toledo • family_with_children • mx
9
2025-10-09 • via Nuitee
I
Irma alejandra • family_with_children • mx
9
Cómoda
Pros:

La limpieza y el orden de las habitaciones

Cons:

Los insumos del baño eran escasos

2025-10-09 • via Nuitee
L
Luis Arturo • extended_group • mx
8
2025-10-06 • via Nuitee