Hanoi Holiday Hotel

Hotels
8.9 (769 reviews)
8 Phố Nhà Hỏa , Hanoi , vn

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noisy surroundings
Small rooms
Limited amenities

Categories

Cleanliness
8.5
The rooms were clean and well-maintained, but some reviewers noted issues with room odors and space.
Service
9.4
The staff were frequently praised for their friendliness and helpfulness, contributing positively to the experience.
Location
9.2
Many reviews highlighted the excellent location close to restaurants and attractions.
Room Quality
8.4
Common concerns included room size variations and noise, but some rooms were described as comfortable.
Amenities
8.7
Clients mentioned adequate amenities but indicated some limitations, like small elevators and no bathtubs.
Value for Money
9.2
Several reviews mentioned the hotel being affordable for the quality provided.
Food and Beverage
8.7
There were no specific comments regarding food and beverage options, hence rated standard.
Overall Experience
9.1
Overall satisfaction was high, with the majority of guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:51

Property Description

Central Location in Hanoi

Located in the heart of Hanoi, Hanoi Holiday Hotel offers a convenient stay just a short distance from major attractions like Hanoi Old City Gate and St. Joseph Cathedral.

Comfortable Rooms with Modern Amenities

Experience comfort in every corner with air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a private bathroom. Relax in the cozy seating area and enjoy your favorite shows with cable channels.

Convenient Services and Facilities

Benefit from services like room service, a 24-hour front desk, and tour assistance. Unwind at the sun terrace or explore nearby landmarks such as Thang Long Water Puppet Theater and Hoan Kiem Lake.

Ready to experience the charm of Hanoi? Book your stay at Hanoi Holiday Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 769 reviews
Cleanliness: 8.5
Service: 9.4
Location: 9.2
Room Quality: 8.4
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 9.1
A
andrea • solo_traveller • au
10
2026-04-25 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

Very helpful and caring front desk staff! Greeted with a smile every morning. Location off of the main road, but easy to get to everything.

2026-04-25 • via Nuitee
I
Iouri • family_with_children • ca
7
Nice staff, receptionist Tam
Pros:

Location

2026-04-25 • via Nuitee
A
Alexandru Viorel n • solo_traveller • ro
8
2026-04-25 • via Nuitee
F
Flavie • couple • fr
10
Perfect for visiting Hanoi
Pros:

The staff are lovely and attentive.
The hotel is located in the heart of the old town.

2026-04-23 • via Nuitee
E
Elvis • solo_traveller • it
9
Buona location, camere belle, ottimo rapporto qualità/prezzo
Pros:

Tam Tam molto gentile e pronta ad aiutarti, camera secondo le aspettative

2026-04-21 • via Nuitee
N
Nay Ye • solo_traveller • mm
8
Pros:

Location and cleanliness.

Cons:

Not a single chair in a room.

2026-04-16 • via Nuitee
M
Marta • couple • it
10
Ottima permanenza
Pros:

La gentilezza e disponibilità, sono super carini ! Stanza pulita, e con ascensore(non scontato)

Cons:

Nulla

2026-04-07 • via Nuitee
R
Roni • couple • il
10
2026-04-06 • via Nuitee
M
Mariela • solo_traveller • es
9
Clean, comfortable and friendly
Pros:

The staff was very friendly, helpful and on top of the communications

2026-04-05 • via Nuitee
T
Ting-Wei • solo_traveller • tw
9
2026-04-03 • via Nuitee
J
Joanna • solo_traveller • gb
8
Fantastic, highly recommend 🥰
Pros:

Not a 5 star hotel but a 10 star experience and service, I got picked up from airport, arrived very early and they worked hard to get my room cleaned and ready 2h before checking in time 🥰

Cons:

Slightly worn down but still amazing experience

2026-04-03 • via Nuitee
K
Kenta • couple • jp
8
2026-04-03 • via Nuitee
G
Georg • couple • de
9
lohnt sich
Pros:

wunderbar zentral gelegen,sehr freundliches personal(frau Tam)sauber und ordentlich - ein prima stadthotel in dem wir gerne wieder übernachten

2026-04-03 • via Nuitee
J
JEAN FRANCOIS • solo_traveller • fr
8
Pros:

L'hôtel est moderne, les chambres sont propres et correctement équipées. La réception organise les aller/retour avec l'aéroport ou Halong.
Ils sont réactifs aux messages .
Le personnel est poli et respectueux comme partout au Vietnam.

Cons:

L'hôtel est dans une ruelle sombre et triste du centre ville , dommage ! Les chambres sont petites .
Pour une nuit ou deux, mais pas un long séjour .

2026-04-02 • via Nuitee
H
Huzaini • extended_group • my
10
Nice small hotel strategically located within Old Quarter area with very friendly staff
Pros:

Strategic location within old quarter

Cons:

Very friendly and helpful staff

2026-03-30 • via Nuitee
M
MASAKATSU • solo_traveller • jp
8
2026-03-30 • via Nuitee
A
aniket • couple • in
9
2026-03-27 • via Nuitee
N
Nahiara • couple • cl
10
Pros:

The receptionist Tam was lovely and helped us with everything. It was great, centrally located, everything is within walking distance.

2026-03-23 • via Nuitee
A
Ayaka • solo_traveller • jp
2
もう泊まらない
Pros:

スタッフの対応がいい

Cons:

窓がない部屋があること。少し奥まった立地からなのか全体的にジメジメしていて下水臭い。

2026-03-21 • via Nuitee