The Thinnai Hotel

Hotels
Independent
8.4 (11 reviews)
86, Palaly Road, Thirunelveli, Nallur, 40000 , Nallur , LK

Facilities

Fitness facilities
Health or beauty spa nearby
Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Perfect for the family vacation
Very comfortable and a great family location.
Friendly staff
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-13 18:12

Property Description

Recreational Opportunities
Enjoy the outdoor pool, fitness center, and bikes for rent.

Dining and Entertainment
Indulge in 2 restaurants, a cafe, and a bar/lounge.

Notable Amenities
Benefit from express check-in/out, event facilities, and free parking.

Book now for an unforgettable stay with us!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 11 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
S
Senthuuran
10
Pros:

Perfect for the family vacation

2025-06-05 via Nuitee
N
Niranjan family
10
Pros:

Very comfortable and a great family location. The Restaurant was a great experience.

2025-05-27 via Nuitee
S
Senthuran
10
Wonderful Stay at The Thinnai Hotel
Pros:

We had an amazing stay at The Thinnai! The atmosphere is lovely, with natural trees and plants all around, creating a very green and refreshing environment. It really feels like a little oasis, so peaceful and relaxing.

Our room was spacious, well-maintained, and air-conditioned made our stay really comfortable.

A special mention to the fantastic staff! Dasinta at reception gave us such a warm welcome and was always happy to help with any questions. We also had great service from Dilakshi in the restaurant, who was very friendly and made sure we had everything we needed for a lovely breakfast.

All in all, The Thinnai Hotel gave us with a memorable stay, and we’d highly recommend it!

2025-02-01 via Nuitee
S
Shankar partner
10
Pros:

Amazing hotel and staff, our 2 nights stay was wonderful with very tasty buffet food for breakfast and dinner. Will visit again.

2024-07-28 via Nuitee
V
Verified traveler
8
Pros:

We stayed at the hotel for 11 days over 2 separate bookings.

The hotel in general is a good place to stay. The ground maintenance staff/ house keeping and a couple of the reception workers were kind and welcoming and always smiling. There were a few reception workers who were not so welcoming and rude.

1st booking - the room we booked was not available so the hotel provided an upgrade. Unfortunatley even though they said it was an upgrade, they locked 1 of the rooms and another area. When we asked if this can be unlocked, they advised that we could use only 1 room. We mentioned at the point of check in that you upgraded us. The reception staff mentioned that because we did not pay for this room, they were unable to provide house keeping or maintenance. Why say upgrade then?

2nd booking - When we made the second booking through Hotel.com, and arrived at the hotel, the man at the reception was very rude and had informed us that there was no rooms available for one of the days. He had asked us to cancel our booking and to book else where if possible. We had mentioned that this was not our problem and was the problem of the hotel. He still tried to persuade us to cancel even if it meant us losing our payment.


2024-06-08 via Nuitee
J
Jay
10
Pros:

Food was great. Only issue, I'd say is a tad bit out of town.

2023-08-24 via Nuitee
S
Sriram
10
Pros:

Excellent hotel. Comfortable rooms, and very clean. Staff were very friendly. Very safe area, with restaurants and small shops nearby for food options. Breakfast in hotel had to be ordered of a menu. And there were few items to choose from. But overall, highly recommended hotel for Jaffna travelers.

2023-06-15 via Nuitee
V
Vimalan
2
KATASTROFE HOTEL, ALDRI MER! NEVER.!
Pros:

Dette er det verste hotelet vi har bodd på noensine! De hadde et håndkle for 4 personer, såpe/shampoo ble ikke etterfylt. Hadde ikke mat som stod på menyen til tross for at de belastet oss for rom med frokost. Maten var gammel og tørr. Ingen personer til å motta oss på restaurent. Dette stedet er et eksempel på hvordan et hotel IKKE skal være. Dyrt i forhold til hva vi fikk. Kortsagt, en KATASTROFE!

2022-09-11 via Nuitee
M
Melvyn
10
A Jaffna suprice!
Pros:

This was a wonderful suprise, beautiful appointed appartment, beautiful resturant and lovely food. Manager and staff were most helpful a friendly,

2018-09-15 via Nuitee
T
Tomas
8
Nice place, we would stay again.
Pros:

Very good service and friendly and helpful staff. The room was comfortable and big enough. Bed was comfortable and bathroom OK. The pool was clean and deck chairs was comfortable. Towels supplied at the pool. Breakfast was OK. We had dinner a couple of nights and all we had was really good and plentiful. Location is a bit off so you need a drive to get to the center of town. But it is quiet.
The only real drawback was that they don't serve any alcohol, not even beer.

2018-03-31 via Nuitee
S
Suganthy
10
Pros:

Very good. But the price was bit too much. Choice of breakfast also can improve. Staff are very nice.

2016-11-15 via Nuitee