Hotel Arissa

Hotels
8.1 (4543 reviews)
No.2 , Jalan Pelanduk Putih , Melaka , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Bed bugs
Limited amenities
Soundproofing issues

Categories

Cleanliness
7.95
Several reviews mention cleanliness positively, but issues like bed bugs and toiletries lacking suggest room for improvement.
Service
8.65
Friendly and helpful staff consistently praised across multiple reviews.
Location
8.65
Location received positive remarks indicating accessibility and proximity to attractions.
Room Quality
7.95
Rooms are frequently described as clean and comfortable, though some soundproofing issues were noted.
Amenities
7.45
Lack of toiletries and limited amenities were highlighted, suggesting areas for enhancement.
Value for Money
7.95
Value for money discussed positively but relative to expectations set by reviews.
Food and Beverage
8.05
Limited feedback on food and beverage options, assigned to overall rating.
Overall Experience
8.15
General satisfaction with stay; many guests expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:22

Property Description

Modern Accommodations
Experience comfort in our air-conditioned rooms with flat-screen TVs and private bathrooms.

On-Site Dining
Savor delicious meals at our on-site restaurant during your stay.

Convenient Amenities
Enjoy free WiFi, complimentary toiletries, and bike hire services at Hotel Arissa.

To book your stay at Hotel Arissa and enjoy these amenities, visit our website today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A prepayment deposit of MYR 50 will be charged to your credit card at least 3 days prior to arrival to guarantee your reservation. Full payment must be made upon check-in (except Nonrefundable bookings).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 4543 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.65
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 8.05
Overall Experience: 8.15
Z
Zhi Cong • solo_traveller • my
8
2026-06-06 • via Nuitee
S
Syed • extended_group • my
7
2026-06-05 • via Nuitee
N
Nadia • extended_group • au
9
Very good customer service. The rooms are very nice and clean.
Pros:

Everything

Cons:

Nothing.

2026-06-05 • via Nuitee
M
Mohd Nazri • solo_traveller • my
10
Pros:

Nice hotel

2026-06-04 • via Nuitee
Y
Yoke Ling • solo_traveller • my
8
Pros:

Food

Cons:

Nothing

2026-06-04 • via Nuitee
S
SATHYA • solo_traveller • my
8
Pros:

Overall very good stay.

Cons:

No Netflix or clear channel or YouTube. Need to improve on that

2026-06-03 • via Nuitee
L
Loke • solo_traveller • my
8
Pros:

Room cleanliness and friendly staff.

Cons:

The bath towel do no smell pleasant.

2026-06-03 • via Nuitee
H
Hock Soon • extended_group • my
1
Bad breakfast, slow room Wi-Fi that made working impossible, and a dirty iron
Cons:

I travel extensively and rarely have the time to write reviews, but my recent stay at this hotel was so terrible that I felt obligated to share my experience.

The Service: We had an issue where a dirty iron burned and permanently stained my friend's T-shirt. I even showed them a picture of the iron at the counter, and the front desk promised to follow up with me on WhatsApp regarding the damage. However, since checking out, I still haven't received a single message from them.

The Room:
Air Conditioning: The AC is locked. You cannot drop the temperature below 20°C or use the turbo setting to properly cool down the room.

Curtains: The room has sheer white curtains that do absolutely nothing to block the sun. The room gets incredibly bright at dawn, making it impossible to sleep.

The Food: This was the worst hotel breakfast I have ever had. The chicken was incredibly hard and completely inedible. I struggled to find anything worth eating each morning.

Wi-Fi & Amenities: The Wi-Fi in the rooms is completely unusable for working. I was forced to go downstairs to the café just to get a connection. To make matters worse, the staff were reluctant when I asked to use the café space to work.

2026-06-02 • via Nuitee
N
Nurhazirah • solo_traveller • my
8
2026-06-02 • via Nuitee
M
Mariam • couple • my
10
2026-05-31 • via Nuitee
H
How • solo_traveller • my
7
2026-05-30 • via Nuitee
S
Sheila • couple • gb
10
10 minute walk to Jonker Street. Nice hotel
Pros:

Lovely room. Comfortable beds. Good shower. Friendly staff. Breakfast.

Cons:

Location was a bit out of town and the building opposite is so run down it makes the neighbourhood feel a bit unsafe? (Not the hotel's fault but something to bear in mind perhaps if you are a lone traveller) Personally we did not mind the 10 minute walk to Jonker Street (and there's always Grab)

2026-05-30 • via Nuitee
N
Nasrun • couple • my
7
2026-05-30 • via Nuitee
S
Suhaida • solo_traveller • my
7
2026-05-29 • via Nuitee
F
Farhanna • couple • my
8
2026-05-29 • via Nuitee
Y
YanHao • couple • my
1
2026-05-28 • via Nuitee
F
Fiqri • couple • my
10
2026-05-28 • via Nuitee
S
San San • family_with_children • my
9
2026-05-27 • via Nuitee
S
Syakira Junaina • family_with_children • my
10
Great Stay
Pros:

Their customer service was responsive and helpful

Cons:

None

2026-05-26 • via Nuitee
H
Hui Hui • solo_traveller • my
8
2026-05-25 • via Nuitee