Hotel Luzernerhof

Hotels
7.6 (1956 reviews)
Alpenstrasse 3 , Luzern , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Slow lift
Missing amenities

Categories

Cleanliness
5.99
Several reviews mention cleanliness issues, particularly in the bathrooms.
Service
7.96
Mixed reviews, but generally the staff is described as welcoming and helpful.
Location
9
Location is frequently praised as ideal and central.
Room Quality
6.95
Rooms are spacious, but issues with noise and window functionality were noted.
Amenities
6.48
Amenities underwhelming for a four-star hotel, lacking minibar and slow lifts.
Value for Money
7.94
Good value mentioned, but some aspects do not meet four-star expectations.
Food and Beverage
7.99
Breakfast and coffee machines received positive remarks.
Overall Experience
8.46
Generally positive overall experience with some complaints but still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:40

Property Description

Central Location near Lake Lucerne and Old Town
Hotel Luzernerhof is perfectly situated just 100 metres from Lake Lucerne, offering easy access to the city's main attractions like the Chapel Bridge and the Lion Monument within a 5-minute walk.

Charming French Restaurant and Family-Run Tradition
Indulge in fine French cuisine at Brasserie Joel’s located on-site, adding a touch of elegance to your stay. With over 60 years of family-run history, both the hotel and restaurant promise a warm and welcoming atmosphere.

Convenient Amenities and Easy Access to Transportation
Relax in non-smoking rooms equipped with modern comforts like a flat-screen cable TV and enjoy the convenience of a balcony on each floor. Additionally, guests can explore the city easily as the hotel is just a short walk from Lucerne Main Train Station and a quick drive to the A2 motorway.

Book your stay at Hotel Luzernerhof now for a memorable experience in Lucerne!

Important information:

Please note that parking spaces are limited and are on a first-come, first-served basis.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 1956 reviews
Cleanliness: 5.99
Service: 7.96
Location: 9
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.46
A
anne • solo_traveller • fr
8
2026-02-13 • via Nuitee
S
Silvana • couple • ch
10
2026-02-13 • via Nuitee
L
Linda • couple • ch
10
Pros:

Sehr zentral ..2Minuten zum See..24 Stunden Betrieb
10 Minuten vom Bhf.
Alles sauber und alle sehr freundlich
Jeder Zeit wieder

2026-02-13 • via Nuitee
P
Peter X. • couple • ch
8
2026-02-13 • via Nuitee
R
Renata • extended_group • ch
10
Es war Fasnachtszeit und zentral gelegen
2026-02-13 • via Nuitee
P
Peter X. • solo_traveller • ch
7
Zimmer gut, Frühstück gut, Lage gut - alles GUT
Pros:

Alles gut.

Cons:

Alles gut.

2026-02-13 • via Nuitee
E
Eveline • couple • ch
9
2026-02-13 • via Nuitee
I
Isola • solo_traveller • gb
1
2026-02-13 • via Nuitee
K
Katja • solo_traveller • ch
8
2026-02-12 • via Nuitee
M
Meyer • solo_traveller • es
6
2026-02-12 • via Nuitee
T
Theresa • solo_traveller • ch
6
Pros:

Personal war sehr freundlich.

Cons:

Das Zimmer war nicht sauber.

2026-02-12 • via Nuitee
A
Adam • family_with_children • au
10
Cons:

It was just a little small

2026-02-12 • via Nuitee
R
Rolf • couple • de
8
Pros:

Sehr gute zentrale Lage.

Cons:

Parkmöglichkeiten

2026-02-12 • via Nuitee
H
Holger • solo_traveller • ch
6
2026-02-11 • via Nuitee
J
Jason • couple • gb
10
Lovely staff. Great location. Perfect little stay
Pros:

Lovely comfortable beds. Coffee machine in room. Accommodating and lovely staff - made the stay perfect.

Cons:

Nothing. Everything was good.

2026-02-10 • via Nuitee
F
Fernanda • solo_traveller • br
8
2026-02-10 • via Nuitee
Αναστασία • couple • gr
8
2026-02-10 • via Nuitee
S
SAMI • solo_traveller • tn
9
2026-02-10 • via Nuitee
N
Nadja Monika • family_with_children • at
6
2026-02-10 • via Nuitee
L
Lillee • couple • au
10
We would 100% rebook and recommend to our friends
Pros:

The location was extremely central to transportation and shops including food. The buffet breakfast was amazing with a wide variety of options from savoury to sweet

Cons:

I would’ve loved a microwave in our room so we could eat frozen pre-made meals

2026-02-10 • via Nuitee