Hotel Indigo Los Angeles Downtown by IHG

Hotels
•
Hotel Indigo
9 (1747 reviews)
899 Francisco Street , Los Angeles , us
+1 213-232-8800

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent service
Comfortable stay
Cons:
Cleanliness issues
Food quality misses

Categories

Cleanliness
8.08
Some reviews mentioned issues with cleanliness, specifically small stains and old furniture.
Service
9.55
Consistently positive feedback on service, with mentions of friendly and attentive staff.
Location
9.59
Positive mentions of the location being central and convenient, especially for events.
Room Quality
8.54
Mixed reviews; while some rooms were good, issues with a shower were noted.
Amenities
9.07
General satisfaction with amenities, though some could improve.
Value for Money
9.03
Overall good value, although some concerns about specific services like food.
Food and Beverage
8.58
Some disappointment in food quality compared to past visits.
Overall Experience
9.55
Overall positive experience highlighted by guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:25

Property Description

Chic Urban Retreat in Los Angeles

Luxurious Amenities
Hotel Indigo - Los Angeles Downtown offers a continental breakfast, free WiFi, room service, sun terrace, outdoor pool, fitness center, and a nightclub for guests to enjoy.

Diverse Dining Options
Indulge in American cuisine at the on-site restaurant with special dietary options available upon request, catering to vegetarian, dairy-free, and gluten-free preferences.

Convenience and Entertainment
Guests can unwind with billiards, utilize the business center, and enjoy snacks from vending machines. With multilingual staff and proximity to Microsoft Theater and Staples Center, your stay at Hotel Indigo promises both comfort and excitement.

Book your stay at Hotel Indigo - Los Angeles Downtown now to experience the perfect blend of luxury and convenience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

9
Based on 1747 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
C
Christina • solo_traveller • us
10
2026-08-22 • via Nuitee
B
Bryan • family_with_children • us
2
2026-08-16 • via Nuitee
R
Rebecca • extended_group • us
9
Great option for a concert in LA
Pros:

Close to Crypto stadium which is why we were staying here! Got 2 queen beds for 4 adults and it was comfortable, though a bit tight with the room size. The lobby bar had tasty drinks and the front desk staff were helpful for recommending dinner spots. We had parking included with our room which was so handy!

Cons:

View from the room was not great, and theres not much to do nearby other than visit LA live.

2026-08-15 • via Nuitee
R
Rishon • couple • us
10
2026-08-11 • via Nuitee
Z
Zen • couple • us
10
2026-08-11 • via Nuitee
A
Adela • family_with_children • us
9
2026-08-10 • via Nuitee
N
Nancy • couple • us
10
Pros:

Clean, modern rooms. Very clean and close to everything downtown.

Cons:

No self parking

2026-08-10 • via Nuitee
Q
quayonnaj • Family
10
5 stars out of 5!
Pros:

This was hands-down, the best hotel. Very clean and very quiet. It smells amazing. Our Room was great, the price was even better! The service at the restaurant was excellent. We got helped by Juan and David, they’re great!! I would 100% come back and would recommend everyone to book at HOTEL INDIGO

2026-08-07 • via Tripadvisor
N
Nathalie • solo_traveller • pf
7
2026-08-05 • via Nuitee
A
Amanda • couple • us
7
2026-08-04 • via Nuitee
S
Sierra • couple • us
10
Pros:

Location and parking

Cons:

N/A

2026-08-04 • via Nuitee
C
Cole • family_with_children • au
8
2026-08-02 • via Nuitee
F
frankyf423 • Family
10
Hotel indigo
Pros:

It’s a nice hotel located in the down part area, the atmosphere is great with friendly and helpful staff like Israel. The rooms themselves are well maintained and cleaned.

2026-08-01 • via Tripadvisor
A
alyssagF9151ZJ • Friends getaway
10
Kind Staff & Fresh food
Pros:

My friend and I came and had an amazing breakfast. Juan was so friendly and got us seated right away. Genaro was our server and he was very knowledgeable and kind. We had lattes, fresh orange juice, pancakes, and Sausage omelette. Highly recommend!

2026-07-31 • via Tripadvisor
J
jamesmJ3551PF • Business • Las Vegas, Nevada
10
Hidden gem
Pros:

Had a great breakfast this morning while staying at the hotel. Great meal all around and the brioche French toast was something I’d have again. The service was excellent all around, particularly Genaro and Juan. Great experience.

2026-07-30 • via Tripadvisor
A
alexiscO5219ZV • Couples
10
Good Customer Service from Juan
Pros:

I had a great experience thanks to Juan! From the moment I arrived, he was welcoming, professional, and attentive. His friendly attitude and excellent customer service truly made my stay even better.

2026-07-28 • via Tripadvisor
G
georgiagQ5873EN • Couples
10
First trip to LA
Pros:

Jesus was so kind to us right from the start and was such a highlight of our stay! Thank you for being so helpful Hotel Indigo is amazing:)

2026-07-25 • via Tripadvisor
B
billtA1774HZ • Family
10
Great hotel and service
Pros:

We had a great time at the Hotel Indigo in downtown LA. The hotel is conveniently located and offers great amenities. The rooms were very clean and the staff was very nice and very helpful. Juan in the Metropole Bar and Kitchen really provided exceptional service. This was our second time staying at the Hotel Indigo in LA and we will definitely be back

2026-07-24 • via Tripadvisor
A
Anthony • couple • us
10
2026-07-24 • via Nuitee
O
O'Leary • extended_group • ca
8
2026-07-23 • via Nuitee