Holiday Inn & Suites Silicon Valley - Milpitas by IHG

Hotels
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Holiday Inn Hotels & Resorts
8.6 (440 reviews)
1100 Cadillac Court , Milpitas , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean hotel
Helpful staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Hidden fees
Food and beverage disappointments

Categories

Cleanliness
8.06
Multiple mentions of cleanliness issues, including hair in the shower and room not being serviced.
Service
9.53
Staff were described as helpful and welcoming, with positive comments about individual staff members.
Location
9.57
The location was frequently praised for being quiet and convenient.
Room Quality
8.52
Rooms were described as spacious and comfortable, with a few mentions of small TVs and extra fees.
Amenities
8.55
Amenities received positive feedback, but some guests experienced issues like unoperational ice machines.
Value for Money
8.01
Concerns over hidden fees for parking and breakfast lowered value perception.
Food and Beverage
7.56
Complimentary breakfast was not included, leading to dissatisfaction.
Overall Experience
9.03
Overall, guests had a great stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:32

Property Description

Luxurious Amenities
Holiday Inn Hotel & Suites Silicon Valley – Milpitas offers a range of upscale amenities including an outdoor swimming pool, fitness centre, and a hot tub.

Dining and Entertainment
Guests can enjoy delicious meals at the on-site restaurant, grab a drink at the bar, and relax in the shared lounge area.

Convenient Location
Situated just 17 km from the San Jose Convention Center and close to major attractions like Shoreline Amphitheatre and California's Great America, this hotel is the perfect choice for both business and leisure travelers.

Book your stay at Holiday Inn Hotel & Suites Silicon Valley – Milpitas now to experience the ultimate blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.6
Based on 440 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 9.03
S
Sylwek • family_with_children • pl
8
2026-03-22 • via Nuitee
E
Emily • family_with_children • us
5
2026-03-16 • via Nuitee
W
William • family_with_children • us
8
Adequate residence for short stay.
Pros:

Size of the room was good.
Room and bathroom were clean.

Cons:

Booking.com disappointedly secured an ADA room instead of a standard double queen room. I booked this room in December for a March stay. Was not happy about this room selection.
Room was very dark due to inadequate lighting.
Inadequate sound proofing for road noise and hallway noise.
Breakfast was so so.

2026-03-13 • via Nuitee
R
Robert • couple • us
8
Cons:

Breakfast is not included

2026-02-23 • via Nuitee
C
Christopher • extended_group • au
9
2026-01-26 • via Nuitee
M
Mitzi • family_with_children • us
10
Pros:

Friendly, helpful

Cons:

Nothing

2026-01-23 • via Nuitee
Z
Zafar • family_with_children • us
8
2026-01-22 • via Nuitee
E
Erica • couple • us
6
2026-01-19 • via Nuitee
S
Sua • family_with_children • us
5
Pros:

Location

Cons:

Staff unhappy when my kids accidentally drop his water. We offer to clean it, but your staff still gave us attitude make us super uncomfortable.

2026-01-19 • via Nuitee
A
Alex • couple • us
8
2026-01-19 • via Nuitee
M
Mitzi • family_with_children • us
10
Pros:

Rooms clean staff friendly

2026-01-14 • via Nuitee
S
Savanna • family_with_children • us
10
Pros:

Quick and easy check in, clean updated room, toiletries provided were nice.

2026-01-08 • via Nuitee
S
Steven • family_with_children • us
9
Pros:

Staff was exceptional. Cleanliness was outstanding and beds were super comfortable along with very dark room to sleep well.

Cons:

Carpet looked like casino carpet, not classy. Breakfast was mediocre. Toilet flush was weak. I get the water conservation in california.

2026-01-05 • via Nuitee
J
Jorge • couple • us
10
2025-12-29 • via Nuitee
S
Stella • family_with_children • us
9
Clean hotel no noise, good location. Overall great stay!
Pros:

Location was great in a quiet area

Cons:

Nothing!

2025-12-22 • via Nuitee
C
Cesar • family_with_children • us
10
2025-12-20 • via Nuitee
M
Mark • family_with_children • us
9
2025-12-06 • via Nuitee
A
An • family_with_children • us
8
2025-12-02 • via Nuitee
G
George • family_with_children • us
10
2025-11-28 • via Nuitee
S
Steve • solo_traveller • us
9
2025-11-26 • via Nuitee