The Victoria

Hotels
8.6 (399 reviews)
10 West Temple Sheen , London , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location nearby attractions
Clean and comfortable rooms
Excellent food offerings
Cons:
Small shower in some rooms
Limited amenities like fridges

Categories

Cleanliness
8.78
Guests frequently compliment the cleanliness and overall maintenance of the rooms.
Service
8.95
The staff were described as friendly and helpful, providing excellent service throughout the stay.
Location
8.99
The property is ideally located for access to Richmond Park and Kew Gardens, enhancing the guest experience.
Room Quality
8.44
Rooms were noted to be comfortable, well-decorated, and generally well-equipped.
Amenities
7.97
Some amenities like fridges were commented on negatively, but overall quality was acceptable.
Value for Money
8.43
A good value based on service and location, with many guests feeling they got their money's worth.
Food and Beverage
8.68
Breakfast and dining options received very positive feedback, with guests enjoying the offerings.
Overall Experience
8.55
Overall experience highlighted by positive reviews regarding the stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:30

Property Description

Luxurious Stay in Richmond

Elegant Accommodations: Experience stylish rooms at The Victoria with free Wi-Fi, flat-screen TV, and coffee facilities for your comfort.

Gastronomic Delights: Indulge in award-winning creative British cuisine and Saturday brunch at our on-site restaurant.

Convenient Location: Explore Richmond Park, North Sheen Station, and the River Thames within minutes. With easy access to central London in just 30 minutes, The Victoria is your gateway to a memorable stay.

Book now for an unforgettable experience at The Victoria in Richmond.

Important information:

Check in & Check out
Check In:
Monday to Sunday: 2pm till 10pm.
Check out:
Monday – Sunday: anytime before 11am

Breakfast:
Breakfast is served 8.30 am till 11am – Monday till Friday. Saturday, Sunday and bank holidays breakfast is served from 9am to 11am.
Continental breakfast is included, but also hot breakfast is available with an additional charge.

Lunch & Dinner:
If you would like to book a table at The Victoria during your stay with us, please either call us on 020 8876 4238 or email us on [email protected]
Opening hours: Monday – Saturday: 12pm till 9:30pm (last orders at 9:00pm) Sunday: 12pm till 7pm (last orders 6:45pm).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.6
Based on 399 reviews
Cleanliness: 8.78
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.68
Overall Experience: 8.55
J
Jodie solo_traveller au
10
Pros:

Gorgeous pub accomodation. Free parking. Food was great. Staff were exceptional.

Cons:

No complaints.. everything was great..

2026-08-27 via Nuitee
E
Etienne couple be
7
Pros:

Bon emplacement, très calme.

Cons:

Dommage que le petit-déjeuner ne peut pas être servi avant 8h30. Nous sommes partis le ventre vide à 8h00 bien que le petit-déjeuner était compris dans le prix.

2026-08-27 via Nuitee
P
Penny couple gb
9
We had a relaxing stay the staff were very helpful and informative
Pros:

Beautiful peaceful location .

2026-08-27 via Nuitee
G
George solo_traveller gb
7
2026-08-25 via Nuitee
J
Jane couple gb
9
2026-08-24 via Nuitee
A
Angela solo_traveller gb
9
Great place to stay
Pros:

The staff were fantastic, friendly, helpful resourceful and welcoming
The food is so delicious. Fantastic chef.

Cons:

Need a bit brighter lighting option in bed/bathroom

2026-08-22 via Nuitee
I
Ian couple gb
8
A very pleasant and comfortable 2 night stay, would stay again as very convenient for Putney area.
Pros:

The room was adequate, and the hotel was in a perfect location, with just a 10 minute walk to the High St. Plenty of parking space and pleasant breakfast room.

Cons:

Be careful if you use Booking.com to book the hotel, in that it indicates in at least two places that a full English breakfast is included in the price. It isn't, see the small print, and note there is no upgrade from continental to Full English, you pay as if there was no breakfast included. I am sure this will be corrected on the website very soon so that there is no confusion.

2026-08-20 via Nuitee
A
Albert solo_traveller es
6
Nice but lots of noise.
Pros:

Nice hotel, nice area, good location to visit the Natural Park and Kew Gardens.

Cons:

Top importance...supernoicy due the aeroport. I couldn't sleep from 5.00am. also the breakfast is too late...had to wait from 5.00h till 8.30h to eat something and leave.
The shower was clean but not well maintained..there were black stains of humidity on it.
The first day, the girl from breakfast told us the coffee were free and we could ask for more than one. Next day, the guy told us we had to pay for it.

2026-08-20 via Nuitee
K
Kaitlyn solo_traveller us
9
Pros:

The Victoria has so much charm. I loved the outside area of the Pub; it was beautiful and empty in the mornings, it is close to many cafes and businesses, and the staff was accommodating and friendly.

Cons:

This is to be expected but there was no air conditioning, and the room was quite hot even at night but there is a fan provided.

2026-08-16 via Nuitee
J
Jeremy solo_traveller gb
8
2026-08-15 via Nuitee
L
Louise family_with_children gb
9
Great room, lovely breakfast and helpful staff, will definitely be back!
Pros:

Great room, lovely breakfast and a perfect location with walking distance to two train stations

2026-08-11 via Nuitee
D
Damian solo_traveller es
10
I really enjoyed my stay! The staff were very friendly and helpful, and the location was also great. I think it was grea
Pros:

It was in a residencial area with easy access to main road with public transport and plenty of great places to eat.

Although it was part of a pub, the pub environment was very calm and it was peaceful at night.

2026-08-08 via Nuitee
K
Khristina couple gb
10
Lovely stay, would stay again
Pros:

Lovely old style pub in a lovely area. The staff were so friendly and helpful and made our stay a breeze. The room was lovely, clean and the bed was comfy so we had a great nights sleep.

Cons:

The included breakfast wasn’t our favourite but we managed to eat some of it. I think the fruit was tinned as it didn’t taste fresh.

2026-08-07 via Nuitee
K
Karen solo_traveller gb
9
Great
Pros:

Staff were really helpful and friendly. Accomodation great and restaurant foid exceptional

Cons:

Nothing

2026-08-04 via Nuitee
J
Joanne solo_traveller gb
10
Pros:

Very friendly staff, lovely, newly refurbished room with very smart decor. A real bonus to have the continental breakfast included in the price. The putdoor dining area is lovely. A great find; would definitely go back!

Cons:

Nothing

2026-08-02 via Nuitee
G
Georgia couple gb
8
Perfect stay for a few nights
Pros:

We were attending a wedding in Richmond park so needed two nights to sleep and get ready. It’s worth staying this side of Richmond park as I think the price point was great for what the room was and the pub offered and was only a short 10 min uber to the wedding or a nice 40 min walk back of an evening which is quite nice.

The room and bathroom was spotless! Water, tea and coffee is in the room. The bed was comfy the bathroom had a nice powerful shower. Calm decor and no issues at all. Staff were all very friendly and polite, well presented and available when needed. Worth noting there isn’t staff 24 hours a day which wasn’t an issue for us at all and completely understandable but you do have 24 hour acaess to the rooms round the side of the pub oh and free parking is a huge huge huge bonus!!

Cons:

Check in staff could have a little better training on where the side gate is when the pub is closed. We had to work it out after the wedding late at night.

There is a fan in the room but it was very hot at night and it is under the flight path

2026-07-25 via Nuitee
K
KIm couple gb
9
Lovely place and very good value for money
Pros:

Lovely garden and lovely staff !

Cons:

Might have got a traffic ticket going into their car park

2026-07-18 via Nuitee
D
David solo_traveller gb
8
2026-07-17 via Nuitee
G
Gail couple gb
10
Could not fault anything, fab food, nice clean room & lovely staff and service.
Pros:

Everything! Lovely pub in quiet location. Nicely decorated & clean room. Staff very helpful & friendly. Continental breakfast really good & food at dinner was excellent.

Cons:

Nothing!

2026-07-14 via Nuitee
S
Sarah-lynn solo_traveller gb
8
Great
Pros:

Great stay at the Victoria, only complaint is could of done with air conditioning as we stayed during an exceptional heatwave. But otherwise all facilities met with expectations. Shout out to the brilliant complementary breakfast which we had in the wonderful beer garden.

Cons:

Lack of air conditioning. Very difficult during heatwave conditions.

2026-07-10 via Nuitee