Travelodge London Excel Hotel

Hotels
JacTravel
8.2 (139 reviews)
1016 Dockside Road, London, England, E16 2FQ , London , GB

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Safety concerns for lone female travelers
No luggage storage available

Categories

Cleanliness
8.03
Facilities were clean, but some guests mentioned concerns about safety and luggage storage.
Service
9
Exceptional service mentioned multiple times, with staff being friendly, helpful, and welcoming.
Location
8.04
Good location near Excel and transport options, which guests appreciated.
Room Quality
7.99
Rooms described as comfortable and spacious on various occasions.
Amenities
8.02
Standard amenities provided, described as functional.
Value for Money
7.98
Guests felt the hotel was a good value given the London location.
Food and Beverage
8.03
Breakfast was positively noted for being plentiful and enjoyable.
Overall Experience
8.5
Overall positive experiences highlighted across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:55

Property Description

Convenient Location
Strategically located just 0.7 km from the ExCeL Exhibition Centre and within a short distance from other major landmarks like the O2 Arena and Thames River.

Travel-Friendly
Easily accessible from various airports, with London City Airport just 2.2 km away, making your travel experience seamless.

Nearby Attractions
Explore nearby attractions like the Tower of London and Tower Bridge, located just 5.1 mi and 5.2 mi away respectively.

Book your stay at Travelodge London Excel Hotel for a convenient and comfortable experience.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: LCY

Property Policies

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 139 reviews
Cleanliness: 8.03
Service: 9
Location: 8.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
D
Dnfnfmr Solo travel
10
Stay at Excel
Pros:

Good staff and clean rooms. Tia on reception was very friendly and polite.

2026-02-21 via Tripadvisor
C
C3969ROpaulw Solo travel
10
A welcome return to London Excel Travelodge
Pros:

I’ve been doing an inadvertent tour of London’s Travelodges in the last few weeks & they’re all great! Tonight it’s a welcome return to the Travelodge London Excel.

Also, Abi asked me to write this!

2026-02-18 via Tripadvisor
L
lisasD239ZQ Family
10
Travelodge London Excel
Pros:

We arrived at the hotel and my son who is a huge aeroplane fan asked if we could possibly have a room with a view of the airport. Tia was so lovely and welcoming. She managed to sort the perfect room. We have travelled from Devon and had been stuck in some horrendous traffic to arrive to the nicest of Welcomes. The staff have been amazing. Tia and Julla especially looked after us so well.

2026-02-17 via Tripadvisor
2
283cleoc Family
10
Friendly staff
Pros:

Julia and Tia are fantastic. :)

2026-02-17 via Tripadvisor
N
Navigator25980869694 Friends getaway
10
I really liked the service provided from the TL staff and they were very professional
Pros:

I really liked the service provided from the TL staff and they were very professional TIA/julia

2026-02-17 via Tripadvisor
T
tiannao2026 Friends getaway
10
Amazing
Pros:

The staff in this hotel are very friendly i had my doubts about this hotel but it was the cheapest out of the area Demz was amazing very attentive and always fixed my issues the food was great breakfast was a bit busy but it was a nice start to the day thank you

2026-02-17 via Tripadvisor
C
channye2026 Friends getaway
10
Demz is the best
Pros:

I stayed at london excel for the pokemon event at the excel and this hotel is amazingthe staff are very friendly and helpful especially demz she helped us alot and had all the questions we needed we will be back next year

2026-02-17 via Tripadvisor
6
63rustyc Couples
8
Basic but fine.
Pros:

Basic travelodge room. Small and cramped but basic and all you need for a nights sleep. Clean and tidy. Basic. Parking expensive. And a can of Pepsi at the bar is extremely over priced.

2026-02-16 via Tripadvisor
T
tarm2026 Friends getaway
10
Very friendly :)
Pros:

Stayed for an event at the Excel Centre. Staff were courteous and friendly, had lovely food and service from a variety of staff, but the only two names I managed to catch were Abdur and Motiur. Will be back next year!

2026-02-15 via Tripadvisor
N
Navigate24863878335 Family
10
No regrets
Pros:

Was wary about staying as I saw some concerning reviews but the stay was great. I stayed 3 nights for Pokémon with my son. Parking was plentiful and only £12 for 24 hours. Luggage can’t be held so you can’t check in any earlier unless you pay for early check in. Rooms were clean and quiet. Beds were comfortable. We had Breakfast all 3 days. We’re vegan and there was a lot for us to choose from. We had dinner in the hotel one night and the food was very good. Everyone was very nice and helpful especially Abi, Demz & Julia. Easy 10 minute walk to the Excel. We’d definitely stay here again!

2026-02-15 via Tripadvisor
K
kcatto Couples
10
Great location and lovely staff
Pros:

The hotel is very convenient to the excel centre which is fantastic! The staff were lovely, especially Julia, Joy and IA.
They very kindly gave me a free teddy for valentine's day.

The hotel room is a good size and the bed is comfy. Parking isn't a terrible price for London!

2026-02-14 via Tripadvisor
T
tristana311 Family
10
Enjoyed the stay
Pros:

Really enjoyed the stay and would come again

2026-02-14 via Tripadvisor
6
674decb Couples
10
That’s some hotel..
Pros:

This was our fifth stay at this location and we love it here!
The staff have a lot on their plate during Pokemon weekend, when we tend to stay here, and always have smile on and are so helpful and accommodating.
I would like to shout out CJ, Tia, Joy and Julia for making this particular stay extra enjoyable. They really have gone above and beyond for the guests and our other friends who are staying here all said the same thing.
We will be bringing them some chocolates for the staff room as a small thank you from us

2026-02-14 via Tripadvisor
J
J2214RPyvonned Couples
10
Amazing
Pros:

We have been staying in this hotell for 5 years and this year has just been amazing the staff here are truly amazing they go above and beyond to make your stay nice and enjoyable!!! A huge thank you to Julla anxhela tia and joy for making it’s such a good 5 days I was verry worried coming to London in a wheelchair and you all made it so easy and pleasurable as soon as I got to the hotel xx

2026-02-14 via Tripadvisor
Q
Q3553OIcarlosd Solo travel
10
Great stay
Pros:

I had a great stay here, Vee the manager was very helpful. Wilson served me a nice drink very friendly and gave me a nice room

2026-02-13 via Tripadvisor
A
alessiotQ6328ZB Family
8
Experience in London.
Pros:

We stayed at this hotel for a week because of an international tournament. Despite the bad reviews we'd read, we stayed anyway, and I have to say, it wasn't bad at all. The staff was very welcoming and attentive, the room was clean and tidy, and the breakfast was excellent (considering that my son hates breakfast and was happy to have it here). Of course, not all that glitters is gold: the proximity to the airport is very noisy, but that's a price to pay for being so close; a lot of noise during the night (car and seagulls; and the lack of a hairdryer in the room (which is now available in almost every accommodation). But overall, we had a great time. Special mention to the staff I met during our stay (including Avinashi), who exuded professionalism and friendliness. If we ever return to London, we will seriously consider staying here again.

2026-02-12 via Tripadvisor
4
402tillyf Business Cambridge, Cambridgeshire, England
10
Amazing staff
Pros:

The staff make this hotel ... absolutely amazing customer service .. From CJ on check in to TY in the morning . Fabulous staff

2026-02-12 via Tripadvisor
L
lucassX6052SV Friends getaway
10
Lovely Lavish London !!!
Pros:

What an amazing stay I had at the travelodge. Thank you to CJ and Red for making my night as smooth and enjoyable as it was.

Their attention to detail is what would make me return and recommend others to come, stay at Travelodge Excel !!!

2026-02-11 via Tripadvisor
V
vigentasm Solo travel
10
Fab time
Pros:

The best spot when you want to go and have a fun time. The happy hour was good value for money, staff are so good at their job. CJ red and Mirian are lovely

2026-02-11 via Tripadvisor
C
charliepZ2687VL Friends getaway
10
Quick trip
Pros:

Had a great time at this travelodge, best I’ve ever been too. Great staff. CJ, Red and Mirian were such a vibe. I will be back

2026-02-11 via Tripadvisor