Travelodge London Bethnel Green

Hotels
JacTravel
7.8 (151 reviews)
231- 237 Cambridge Heath Road, London, England, E2 0EL , London , GB

Review Highlights

Pros:
Helpful staff
Convenient location
Good breakfast
Cons:
Poor cleanliness
Shabby room conditions
High price for value

Categories

Cleanliness
5.69
Multiple complaints about the cleanliness and maintenance of the hotel.
Service
9.66
Staff members, especially Michelle, were consistently praised for their helpfulness and friendliness.
Location
9.7
The hotel is conveniently located near the tube, making it easy to access.
Room Quality
6.65
Rooms were described as cramped and in need of repair, with issues like peeling paint.
Amenities
8.18
Basic amenities were mentioned, but notable downsides include issues with the bar service.
Value for Money
5.64
High cost for subpar quality and service led to dissatisfaction.
Food and Beverage
8.69
Breakfast received positive feedback for variety and service, though general dining amenities were criticized.
Overall Experience
8.16
Mixed reviews overall, with a strong emphasis on service but significant concerns about the hotel's condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:52

Property Description

Prime Location
Conveniently located near popular landmarks such as Brick Lane and Liverpool Street, Travelodge London Bethnel Green offers easy access to key attractions.

Modern Amenities
Enjoy modern amenities such as comfortable rooms and free WiFi to make your stay comfortable and convenient.

Airport Accessibility
With Heathrow Airport being the preferred choice and other major airports nearby, Travelodge London Bethnel Green ensures hassle-free travel arrangements for guests.

To experience convenience and comfort in the heart of London, book your stay at Travelodge London Bethnel Green today.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 151 reviews
Cleanliness: 5.69
Service: 9.66
Location: 9.7
Room Quality: 6.65
Amenities: 8.18
Value for Money: 5.64
Food and Beverage: 8.69
Overall Experience: 8.16
T
Trip01278347866 Solo travel
8
clean & basic stay
Pros:

location was easy to find only a slight problem with location of room oppisite uni accomadation so quite noisy when u want to open the window where they gather on the street outside , very clean & basic room hairdryer on request , lovely staff very welcoming apart from i booked late check out & had the housekeeping staff knocking to ask when im leaving before normal check out time , brilliant value would stay again

2026-03-06 via Tripadvisor
R
RebeccaM3764 Solo travel United Kingdom
10
Great Customer Service
Pros:

Great welcome and service from the team (Michelle and Sherie). Fabulous location close to the City.

2026-03-04 via Tripadvisor
G
Go63029560041 Friends getaway Bydgoszcz, Kuyavia-Pomerania Province, Central Poland
10
Great service
Pros:

The receptionist, Deanne, was wonderful. Her positive side, smiles, and jokes made our day so much better. COYG

2026-03-03 via Tripadvisor
H
hannahbF8TM Couples
10
Stay at Travelodge
Pros:

We have a brilliant stay and the Travelodge Bethnal Green.
Served by Karen and Sherrie who were very friendly and welcoming.
The food was amazing too and I loved my stay.
Thanks girls for a great welcoming.

2026-02-27 via Tripadvisor
B
B4052AStracyd Business
10
Lovely staff
Pros:

Really lovely and helpful staff at check in and check out (Michelle and colleague thank you) and very comfortable stay

2026-02-27 via Tripadvisor
K
kimpC7699ZS Business Southampton, Hampshire, England
10
Comfortable and friendly
Pros:

Comfortable stay and good customer service, the staff Michelle, Karen and Deanne where really friendly and helpful. Thank you

2026-02-22 via Tripadvisor
9
926jais Solo travel United Kingdom
10
Clean room, great bar service.
Pros:

The room was clean and as expected. I also had a quick pint at the hotel bar before heading out and Michelle behind the bar was great - very friendly, welcoming and easy to talk to. Would recommend grabbing a pint here.

2026-02-19 via Tripadvisor
1
137hasssnk Solo travel
10
Great service and hotel
Pros:

Excellent customer service by lady named Mali at Bethnal green travelodge. She helpful and kind and explained things well.

2026-02-19 via Tripadvisor
R
robertmZ996JF Solo travel
6
Helpful Staff
Pros:

It’s a great location - close enough to zone 1, but secluded enough that you’re not disturbed.

The atmosphere is generally warm and friendly. I have stayed at this particular venue several times and although, it can be busy, with some guests being particularly demanding, the staff handle it with professionalism and efficiency.

I usually take an accessible room which is in a secluded, quieter part of the building. The rooms are large and the wet rooms sufficient, although in my opinion some are fitted better than others.

I think the value for money is generally ok, if not a little on the expensive side. I would also appreciate a loyalty scheme as a returning customer. There may be one, but I haven’t been made aware of it.

Generally speaking the level of cleanliness is as you would expect - consistently clean enough and well presented, but with the odd mark here or there.

During my most recent visit, I had a couple of separate issues, but the staff were really helpful ant patient with me. Michelle in particular went out of her way to make sure I was comfortable and Dianne listened to my concerns, explaining the procedure with clarity and kindness.

This particular stay, I gave a 3, because of issues out of the staff’s control, but I would absolutely stay here again

2026-02-19 via Tripadvisor
P
paullT1915MJ Business
10
Staying away for work.
Pros:

Excellent service at breakfast. Michelle was amazing at breakfast.

2026-02-19 via Tripadvisor
M
murraym699 Business
10
Awesome help
Pros:

Michelle was incredibly cheerful and couldnt do enough to make our stay a better one
She helped me out charging my phone, would definatly stay here again
Murray (Joju Solar)

2026-02-17 via Tripadvisor
J
jamesbS9069RA Business
10
Really good service
Pros:

I stayed for 4 days, the staff were extra nice especially Michelle she was so helpful with sorting out breakfast for us, got kids of time for the staff they were all helpful, smiling and promote a happy vibe

2026-02-17 via Tripadvisor
C
chaudhary106 Couples Birmingham, West Midlands, England
10
Good staff Mali
Pros:

Great experience. Really nice and clean hotel. The staff was really friendly. Met Mali at reception who was really warm and helpful. Always having a good smile and a helping nature.

2026-02-16 via Tripadvisor
N
NicolaB710 Business Manchester, Greater Manchester, England
10
Friendly service made this stay stand out.
Pros:

Area was typical East London with access to restaurants etc. Room was basic but clean. Slightly lumpy pillow. There is some noise from the trains, but it didn't affect me. Staff were so lovely, friendly to talk to and went out of their way.

2026-02-13 via Tripadvisor
J
javierbQ4789EP Friends getaway
10
:)
Pros:

Ask for the super room, they have an iron :)

2026-02-09 via Tripadvisor
T
Tourist18028287197 Solo travel
8
Review for travelodge
Pros:

Location was easy to find.

The atmosphere was lovely and friendly on arrival with good customer service.

The room was lovey and warm on arrival and would definitely recommended

2026-02-09 via Tripadvisor
J
J172AAemmanuelo Solo travel
10
Made My Stay Feel So Welcoming – Thank You, Deane!
Pros:

Just a quick note to say a huge thanks to Deane on reception at your hotel. She’s brilliant!

I checked in after a long drive, feeling pretty tired, and she was just so lovely—really efficient but also genuinely friendly and warm. We actually ended up having a proper laugh because I was quietly singing Robbie Williams’ ‘Feels’ to myself (it’s a proper earworm!) and she caught me. It was just one of those silly, human moments that made me feel right at home instead of just another customer.

Nothing was too much trouble for her, and she has that brilliant knack of making everything feel easy. People like Deane really make your stay. She’s a total credit to your team.

Thanks again!

2026-02-06 via Tripadvisor
J
joelanthonylawler Solo travel Kings Langley, Hertfordshire, England
10
Warm service
Pros:

Very good and polite service
Michelle was very warm and welcoming and gave good food recommendations
Rooms are clean and well presented

2026-02-05 via Tripadvisor
S
stevenrX4749EE Business
10
Looking for a place, come here
Pros:

Amazing, Michelle recommended us loads of things to do & places to eat. All the Service from all the staff was impeccable, would come again.

2026-02-04 via Tripadvisor
S
S1263YQstevenb Friends getaway
10
Perfect location
Pros:

Had a lovely stay here, wonderful and welcoming staff. Michelle went above and beyond. Breakfast was great xxxxxxxxxx

2026-02-04 via Tripadvisor