Kazakhstan Hotel

Hotels
7.9 (3356 reviews)
Dostyk Street 52/2 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Clean rooms
Cons:
Rude staff
Old room amenities
Inconsistent service

Categories

Cleanliness
6.99
Several mentions of old towels and basic cleanliness.
Service
8.46
Mixed reviews; some mentioned rude staff but overall decent.
Location
9
Highly praised for its location in the city.
Room Quality
7.45
Some rooms are old and in need of renovation.
Amenities
7.98
Offers good amenities but some areas are under construction.
Value for Money
7.94
Good overall value given the location and amenities.
Food and Beverage
7.49
Breakfast was fine, but simple.
Overall Experience
7.86
Satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:03

Property Description

Stylish Rooms with Great Views
Indulge in the stunning vistas of Almaty and the Alatau Mountains from our stylish rooms equipped with free Wi-Fi, satellite TV, and soundproofed windows.

Dining Options to Satisfy Every Craving
Savor a delightful blend of European and Turkish cuisine at our 24-hour restaurant or explore regional and international flavors at the classical-style Kazakhstan restaurant. Don't forget to visit our pastry corner, lobby bar, and the Noodles Restaurant for a diverse dining experience.

Unwind with Panoramic City Views
Relax and unwind at BarFly on the 25th floor with a refreshing drink in hand, overlooking the panoramic cityscape of Almaty. Almaty-2 Train Station is conveniently located 7 km away, and parking is complimentary at Kazakhstan Hotel. Book now for an unforgettable stay!

Important information:

Please note that early check-in before 06:00 is available at full rate surcharge. Early check-in after 06:00 is available at a half rate surcharge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3356 reviews
Cleanliness: 6.99
Service: 8.46
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.86
P
Peter • solo_traveller • gb
10
Extremely helpful staff
Pros:

The staff at reception were extremely helpful throughout our stay. Room comfortable and clean with superb views of the city and mountains. And excellent breakfast, including cooked to order omelettes 😀

2026-06-27 • via Nuitee
E
ELDAR KZ • solo_traveller • kz
10
2026-06-27 • via Nuitee
S
Steffen • solo_traveller • de
9
2026-06-26 • via Nuitee
A
Arnab • couple • ae
1
Never ever again
Pros:

Most horrendous property I have ever stayed. It’s a shame that they call it a most luxurious suite where u stayed in.

Cons:

Starting from quality of rooms and tasteless food. It’s under renovation. I get it. But they don’t even know how to manage it

2026-06-26 • via Nuitee
S
Serik • solo_traveller • kz
8
2026-06-26 • via Nuitee
N
Niaz • family_with_children • ae
10
2026-06-24 • via Nuitee
Иван • couple • kz
10
2026-06-24 • via Nuitee
M
Maxmudxo'ja • couple • uz
8
2026-06-23 • via Nuitee
A
Artem • extended_group • ru
7
2026-06-23 • via Nuitee
M
Mikołaj • extended_group • pl
10
2026-06-22 • via Nuitee
I
Igor • solo_traveller • ru
8
2026-06-22 • via Nuitee
N
Nurlan • solo_traveller • kz
9
2026-06-21 • via Nuitee
D
Daniel • extended_group • us
7
Excellent service from the front desk Farman did an excellent job to help us
Pros:

Nice location

Cons:

Rooms small

2026-06-19 • via Nuitee
I
irina • solo_traveller • ru
10
Благодарю за мой отдых
Pros:

Очень удачное расположение, исторический центр, всё в шаговой доступности и при необходимости метро рядом, можно хорошо позавтракать, шикарные виды, если учитывать что это сейсмоопасная зона, и высотный отель - это сама по себе достопримечательность! Все пожелания персоналом учитывались (этажность, утюг)

Cons:

Не то чтобы не понравилось, но мне не хватило крючков в ванной комнате для полотенец: полотенце для рук, полотенце для головы, полотенце для тела, халат… а крючок один(((

2026-06-17 • via Nuitee
R
Rustam • family_with_children • ru
5
Управляющий явно не дорабатывает с персоналом. Наймите профессионалов.
Pros:

Месторасположение

Cons:

Не было никакой рыбы на завтраке. Спать было невозможно от шума дискотеки. Попросил произвести уборку номера позже, и в результате уборки не было. Упаковки с водой грузчики выгружали на этаже, как на складе, шумно и горкой, им не до комфорта гостей. Отсутствие воды, туалетной бумаги, неудобная мебель - это уже мелочи.

2026-06-15 • via Nuitee
T
TATIANA GRIGORIEVNA • solo_traveller • es
7
Hotel en reformas
Pros:

Hotel moderno, limpio y bien ubicado

Cons:

El hotel estaba en reformas y no había suficiente aislamiento del polvo y ruidos, cables por el suelo. Mi habitación tenía fuete olor a pintura y tuve que quedarme para que la cambiaran. En la nueva habitación no había papel de baño y tuve que esperar bastante para que me lo dieran. Personal poco profesional, te reciben bien, pero al salir no ayudan con las maletas.

2026-06-14 • via Nuitee
F
Farhat • couple • de
7
2026-06-14 • via Nuitee
Дивеев • family_with_children • kz
8
Cons:

Дорого и комнаты маленькие

2026-06-13 • via Nuitee
M
Michael • family_with_children • gb
8
2026-06-12 • via Nuitee
J
Joerg • solo_traveller • de
8
Hotel Kazakhstan is at a great location but the hotel is a bit dated
Pros:

Location was great. Friendly staff, allowed me to extend the check out by a couple of hours.

Cons:

Elevators under construction, took a long wait. Street noise and light came thru the windows and curtains.

2026-06-10 • via Nuitee