Courtyard by Marriott Toledo North

Hotels
Courtyard by Marriott
9 (487 reviews)
5875 Hagman Road , Toledo , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Comfortable stay
Cons:
Check-in process
Lack of breakfast
Room cleanliness issues

Categories

Cleanliness
7.83
Multiple reviews indicate the room cleanliness was a significant issue.
Service
9.8
General sentiment expresses that the staff was friendly and accommodating despite some operational issues.
Location
9.34
Location mentioned as not the best, but convenient to certain amenities and stores.
Room Quality
9.29
Rooms were described as clean and comfortable overall, with some minor issues.
Amenities
8.82
Some amenities were noted to be lacking (e.g., no breakfast, TV issues), impacting the overall score.
Value for Money
9.28
Standard sentiment for the pricing given the experiences shared, generally considered fair.
Food and Beverage
7.83
Comments indicate issues with breakfast availability and options.
Overall Experience
9.8
Despite some setbacks, the overall experience rated positively due to comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:51

Property Description

Luxurious Accommodations

Experience comfort and convenience in every room at Courtyard by Marriott Toledo North. Each air-conditioned room features a flat-screen TV, satellite channels, and a private bathroom. Some rooms even boast a cozy seating area for relaxation.

Top-Notch Amenities

Indulge in the hot tub, stay active in the fitness centre, and enjoy complimentary WiFi throughout the property. Guests can also take advantage of free toiletries, a hairdryer, and a 24-hour front desk for any needs.

Convenient Location

Located just 8 km from popular attractions like the Valentine Theatre and Toledo Museum of Art, Courtyard by Marriott Toledo North offers easy access to the best of Toledo. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TOL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 487 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 7.83
Overall Experience: 9.8
G
Germaine solo_traveller us
8
Pros:

Comfort of the beds

Cons:

Pool was to small

2026-07-03 via Nuitee
M
Morganne family_with_children us
3
Pros:

Lack of business acumen, systems, organization and that resulted in very, very, very poor cleaniness, and no maintenance. There was no toilet paper in our room and no shower curtain - so we were unable to take a shower. The carpeting, doors, handles, and walls were filthy. Due to sanitary and health reasons related to allergies we were unable to stay.

2026-06-29 via Nuitee
J
Ja’Qualin couple us
1
I will not be staying here again
Pros:

Nothing

Cons:

It was dirty , rooms dirty , shower dirty & had hair inside . Bugs n the rooms flying . No room keys for rooms.

2026-06-28 via Nuitee
M
Mrs BERRY solo_traveller us
8
Pros:

the staff was great

Cons:

the flat bread pizza was horrible, The cafe was out of alot of stuff. The keys would not work front desk people had to open everyones doors

2026-06-28 via Nuitee
S
Sonia solo_traveller us
10
I loved the room it was clean and comfortable
Pros:

It was clean and comfortable

Cons:

The key machine wasn’t working so staff had to let us in our room

2026-06-28 via Nuitee
L
Lindsay couple us
9
Great hotel and value.
Pros:

Very clean hotel with spacious rooms for the price. The staff were excellent.

Cons:

The toilet was functional but in need of replacement. The ice machines were all under repair.

2026-06-19 via Nuitee
B
Banks couple us
10
2026-06-06 via Nuitee
E
Eric couple us
5
It was average
Pros:

The lobby

Cons:

People were fighting and someone came to my door 3 times trying to get in. And the room wasn’t as nice had random stains on the couch and the fake headboard/pillows had a rip.

2026-06-01 via Nuitee
M
MarQuisha couple us
10
2026-05-28 via Nuitee
D
Donnie and Leah solo_traveller us
4
Poor staff
Pros:

With the exception of the broken door the room was nice.

Cons:

. The staff member working the front desk did not identify himself and was not welcoming. We arrived around 12:30 a.m. for a late check-in that had already been requested in advance because we knew we would be arriving late. Despite this, he spent about 20 minutes searching for our reservation, even though it was printed on a paper sitting on the desk in front of him.

During the process, he repeatedly asked for both the name on the reservation and my name while he was already holding my driver’s license. His attitude throughout the interaction was unwelcoming and made check-in unnecessarily difficult, especially that late at night after traveling.

The bathroom door in our room was broken and would not close properly. We were too tired to deal with it at that point, so we let it go.

There was also a discrepancy between the amount I was originally quoted for the reservation and the amount charged at check-in. When I asked about it, he explained there was a $20 incidental deposit, which would have been understandable, except the difference was more than $20. The amount itself was small, so I chose not to argue about it, but it added to the overall negative experience.

If this employee were working the front desk again, I would not choose to stay here. Based on this experience, I’m not confident he is competent in his role.

2026-05-22 via Nuitee
H
Heather couple us
7
Never again
Pros:

The bed was comfortable

Cons:

I didn’t get into my room until midnight

2026-05-07 via Nuitee
H
Harry couple us
4
2026-05-06 via Nuitee
A
a647090e6a517056e8eb7c6bbc58850c family_with_children us
5
Pros:

Nice hotel

Cons:

We got there to check in at 3 n no king beds was ready for us even tho I got an email saying we could check in so we settle for 2 queen bed n that room the ac didn’t work so at midnight we had ask to change room to one that the ac u it work in

2026-04-18 via Nuitee
O
Oomen family_with_children us
5
Cons:

Online said breakfast included and pool. Neither of which were available unless you wanted to order and pay. Menu didn’t have many option that were available. Pool was out of service which was why we booked this one as we were driving to let the kids play area was sketch with the truckers in parking lots and people walking all over. The lobby smelled of cigarette smoke when you walked in.

2026-03-31 via Nuitee
M
Michael Currier couple ca
10
2026-03-27 via Nuitee
L
Leslie couple us
8
2026-03-23 via Nuitee
H
Harbinder solo_traveller us
8
Good
Pros:

Good

Cons:

Good

2026-03-17 via Nuitee
A
Allen family_with_children us
7
Pros:

The bed!😇😇😇

Cons:

The shower had low water pressure.

2026-03-14 via Nuitee
S
Sierra couple us
8
Pros:

It was quite clean, and very nice inside. The beds were comfortable

Cons:

The pool was closed my whole stay for maintenance. The room i originally got, the AC did not work. After I told the front desk, and someone came to look at it, they ended up moving me to a different room. They were very nice about the situation

2026-03-10 via Nuitee
W
William extended_group us
2
Won’t stay again
Pros:

Clean rooms

Cons:

Waited 45 minutes after check in room not ready was told 30 minutes
Pool inoperative
No free anything coffee breakfast etc $20 ???

2026-03-09 via Nuitee