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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Wheelchair accessible
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Lower bathroom sink
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Drury Inn & Suites Phoenix Chandler Fashion Center offers upscale rooms equipped with modern amenities such as flat-screen TVs, plush bed linens, and private bathrooms. The air-conditioned guest rooms also feature a convenient work desk and a wardrobe for storage.
Exceptional Facilities
Guests can enjoy a range of facilities including a fitness center, a hot tub, and a restaurant at this 3-star hotel. Additionally, the property provides free WiFi, free private parking, and a 24-hour front desk for convenience. Business travelers can make use of the on-site business center.
Convenient Location
Conveniently situated just 18 km from Sea Life Arizona and 23 km from Hall of Flame Firefighting Museum, this non-smoking hotel is the perfect choice for travelers seeking comfort and entertainment. Book your stay at Drury Inn & Suites Phoenix Chandler Fashion Center for a memorable experience.
Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
room, staff, happy hour, great breakfast
Breakfast was good! The drawdown window curtains provided good aesthetics and ambient environment.
Pillows were too worn for proper support.
This Drury Inn stands out for its warm friendly hospitality. Chaz at checkin, Rary & Nancy in the bar & manager Bitsy Mueller made a pleasant stay even more so. We would not hesitate to stay here again.
Liked the location and the comfort was good.
Didn't like the price of 99.99 Sunday and 149.99 on Monday. Didn't like dogs in the dining area.
This hotel is an excellent value and easy on and off to the freeway. My room was clean, well kept up, and I wasn't aware of noise from neighboring rooms. The breakfast bar is amazing. The staff are very friendly. We used the bar in the evening and the bar tender was friendly and gave us excellent service.
Terrible check in experience. I stayed for 5 days and wanted to extend the stay in my specific room for 20 more days, but was told that room was not available for the next 5 days. I checked out and stayed at an airbnb for 5 days and came back to drury for 15 days. They offered me early check in at 10am for a $30 fee, and I accepted. When I returned for my 15 day stay, they had me in a different room than what was promised, on a completely different floor. I said no, I specifically booked room 814, and they said it was not available, so I was going to cancel and go to another hotel. They eventually said it was available, but it needed to be cleaned and it would take 30 minutes. They would not let me put my things in an available room so I had to sit in my car with the air conditioner on because I had a lot of temperature sensitive things. After 40 minutes I went back into the lobby and asked if my room was ready and she said yeah in 30 minutes. At this point I got the manager involved. It wasn't until 1230 I was able to check in. I was then charged the wrong rate and had to have it corrected, and I asked to have the early check in fee removed, and the manager said he would (He should have offered this in the first place). When I checked out, the fee was still on my bill and I asked a second time at checkout and again was told it would be removed and it still has not been. I thought for the inconvenience of sitting in the car for over an hour, having to cancel work appointments and losing hundreds of dollars, and the fact that I am a loyal Drury customer and I stayed there 20 days in a month, I would have been given some sort of compensation, but no. I will never go back to this place again. Also, you can hear every single thing if somebody is in the room next to you or the hall. When you take a shower the water pressure will just go down to almost zero several times a minute. The room decor is very outdated and since they rushed to clean my room the tub was filled with hair when I got there. It even still had some of my hair from my last stay 5 days before. Most of the staff is nice, and the bartenders were great, but Leilani is terrible at her job, and the manager was nice, but was not very helpful. I doubt I will stay at a Drury again, and definitely not this location.
Great breakfast and great location! Staff was awesome!
Bed could have been more comfortable
Nice quiet room that was a good size. Bed was comfortable and everything was better than expected. I stayed at the nearby Hampton Inn and this hotel was a much better value for the money.
Great hotel to stay in. Clean, comfortable. Great food for both breakfast and dinner. My only complaint was no USB ports in the room... which is a much these days.
The best was super comfy 🙌
I enjoyed everything
great pleace
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