Worldview Grand Hotel

Hotels
•
Independent
8 (75 reviews)
29-35, Jalan 10/23A, Medan Makmur, Jalan Usahawan, Kuala Lumpur, Kuala Lumpur, 53200 , Kuala Lumpur , MY
60-03-41418777

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Safe-deposit box at front desk
Smoke-free property
Housekeeping on request

Review Highlights

Pros:
Reasonable prices
Helpful staff
Strategic location
Comfortable bed and pillow
Cons:
Poor cleanliness
Room maintenance issues
Slow and poor customer service
Problems with amenities
Unpleasant location setting

Categories

Cleanliness
4
Many guests reported issues with cleanliness which negatively affected their experience.
Service
3.9
Service received mixed feedback with several complaints about slow responses and negligence.
Location
4.5
The hotel's location received mixed reviews, being described as strategic by some and poor by others.
Room Quality
4
Reports of maintenance issues and lack of cleanliness negatively impacted room quality ratings.
Amenities
5
Amenities such as breakfast and ironing facilities were mentioned, but reviews indicate they may need improvement.
Value for Money
5.2
Some guests found the pricing reasonable, while many expressed concerns that did not justify the cost.
Food and Beverage
4.8
Although breakfast was provided, complaints about quality and additional charges were noted.
Overall Experience
4.3
Mostly negative experiences were reported with few aspects meeting guests’ expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 00:56

Property Description

Convenient Amenities
Featuring a 24-hour front desk, luggage storage, and a safe deposit box for your convenience.

Modern Rooms
Make yourself at home in one of the 96 air-conditioned rooms with LED TVs and complimentary Wi-Fi.

Prime Location
Located near Setapak Central Mall and within a 10-minute drive of KLCC Park and Petronas Twin Towers.

Experience comfort and convenience at Worldview Grand Hotel. Book your stay now for an unforgettable experience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8
Based on 75 reviews
Cleanliness: 4
Service: 3.9
Location: 4.5
Room Quality: 4
Amenities: 5
Value for Money: 5.2
Food and Beverage: 4.8
Overall Experience: 4.3
R
Raymond • partner
10
Pros:

Good. Friendly. Helpful

2021-09-17 • via Nuitee
R
Raymond
10
Pros:

Friendly staffs. Clean environment.

2021-08-28 • via Nuitee
M
MUHAMAD HAMIDI
6
Returned Guest as on 16-17/03/2021
Pros:

The F/O on duty saw when I approached the entrance door but no hospitality offer by open the door as he saw my hand full of luggage. Perhaps the spirit of hospitality is gone since covid 19?

2021-03-18 • via Nuitee
M
MUHAMAD HAMIDI
8
Pros:

I AM RETURN GUEST AND THE FO GIVE ME ROOM NO.114. I FOUND THAT AIRCIND UNIT IS DUSTY AND IT IS CLEAR THAT THIS SPOT NEEDS CLEANING

2021-02-19 • via Nuitee
F
FARIDAH
8
Pros:

Nice3

2020-06-16 • via Nuitee
M
MUHAMAD HAMIDI
8
Pros:

nice, nice and nice but not parking space for guest

2020-03-13 • via Nuitee
U
Unice • friends
8
Pros:

Room wall not nicely. But overall great.

2019-12-27 • via Nuitee
W
weeliam
8
Pros:

was a cozy place to stay.

2019-10-07 • via Nuitee
V
Verified traveler • partner
8
Pros:

Water heater not working
Got shower cap, tooth brush and tooth paste as amenities
Other than that everything is okay

2019-09-22 • via Nuitee
A
akmal • partner
4
Pros:

The front desk staff so not friendly

2019-09-05 • via Nuitee
V
Verified traveler • family
10
Pros:

Good services

2019-09-03 • via Nuitee
V
Verified traveler • partner
10
Pros:

Easy access to go around Gombak

2019-07-20 • via Nuitee
V
Verified traveler • self
10
Pros:

Everything looks clean and brand new. Excellent location.

2019-07-17 • via Nuitee
H
Hasan • self
8
Pros:

Clean. Not far from setapak central mall.

2019-05-08 • via Nuitee
V
Verified traveler • partner
10
Pros:

Hotel building was nice. Room was very clean & comfortable.

2019-04-10 • via Nuitee
M
MUHAMAD HAMIDI
8
convinient
Pros:

ok

2019-03-08 • via Nuitee
J
Jae
10
Pros:

All was good and nice. Will repeat again for sure.

2019-01-07 • via Nuitee
J
Jeff
8
Clean and good hotel to stay
Pros:

Clean and nice hotel. Friendly staff and starategy location.

2018-10-06 • via Nuitee
J
Jibby
8
Pros:

This is the second times i stay in this hotel..
I chose it because they provided security guarded car park.
I would like to complain that the blanket cover already formed some pill on it, it is uncomfortable when cover on my body..pls improve in this

2018-09-21 • via Nuitee
C
Chen long
10
Pros:

good

2018-09-06 • via Nuitee