Smart Stay Hotel Station

Hotels
7.3 (4997 reviews)
Schützenstraße 7 , Munich , DE

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Room comfort problems

Categories

Cleanliness
6.94
There were several mentions of cleanliness issues and unmet expectations.
Service
8.41
Staff received compliments regarding their helpfulness and friendliness.
Location
8.95
Numerous reviews highlight the central location and convenience.
Room Quality
6.9
Rooms were reported as small and issues noted about room comfort and amenities.
Amenities
6.93
Limited mentions of amenities, with some complaints about basic provisions.
Value for Money
7.39
Price deemed fair for the location, but experiences varied.
Food and Beverage
5.94
Common complaints about the breakfast offerings and insufficient options.
Overall Experience
6.91
Mixed reviews resulting in an overall average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:39

Property Description

Central Location:
Located in the heart of Munich, Smart Stay Hotel Station offers easy access to popular attractions like Frauenkirche and Lenbachhaus, making it the perfect choice for travelers wanting to explore the city.

Comfortable Accommodation:
The hotel provides well-equipped units with modern amenities including a flat-screen TV, free toiletries, and comfortable bedding, ensuring a relaxing stay for guests.

Multilingual Staff and 24-Hour Service:
With a multilingual staff fluent in Bosnian, German, English, and Spanish, and a 24-hour front desk, guests can expect excellent customer service and assistance at any time during their stay.

Book your stay at Smart Stay Hotel Station now to enjoy a convenient and comfortable experience in Munich.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 4997 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.9
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 5.94
Overall Experience: 6.91
S
Sandra • solo_traveller • ch
4
Für 1Nacht hats aber gereicht.
Pros:

Die Top Lage zum Bahnhof

Cons:

Naja die gänge sehen bisschen herunter gekommen aus , jedenfalls im 4Stock.
Der Wc Deckel in Zimmer 409 wahr gebrochen, und Die Heizung ihm Bad wahr voll Staub, Dusche könnte mal entkalkt werden..

2026-10-31 • via Nuitee
C
Christine • solo_traveller • de
8
Cons:

Es wäre hilfreich gewesen, schon vorher darauf hingewiesen worden zu sein, dass man für die Schlüsselkarte eine Kaution von 50€ in bar, hinterlegen muss.
Der freundliche Mitarbeiter an der Rezeption hat, zum Glück auch weniger akzeptiert.

2026-10-31 • via Nuitee
S
Sinan • solo_traveller • ba
7
2026-10-31 • via Nuitee
E
Elvira • couple • es
7
2026-10-30 • via Nuitee
D
Duru • solo_traveller • tr
10
2026-10-30 • via Nuitee
A
Alexander • solo_traveller • de
5
2026-10-30 • via Nuitee
Z
Zukhra • couple • lv
2
2026-10-30 • via Nuitee
M
Maike • couple • de
6
2026-10-29 • via Nuitee
T
ted • family_with_children • us
10
Excellent
Pros:

Location was great and main reason we choose it- maybe 1000 feet from the Munich central train station and with walking distance to several sites. Staff was friendly and helpful.

2026-10-29 • via Nuitee
L
Luke • solo_traveller • gb
6
2026-10-27 • via Nuitee
C
changshan • solo_traveller • ca
10
Come back
Pros:

Nice

2026-10-27 • via Nuitee
P
Pepita • solo_traveller • gb
8
Pros:

Clean, convenient Location

Cons:

Small room, pillow was uncomfortable.

2026-10-27 • via Nuitee
S
Sahul • couple • gb
7
2026-10-27 • via Nuitee
D
David • couple • gb
10
Great for an in and out stay for the football
Pros:

Location is perfect

2026-10-26 • via Nuitee
G
Georg • couple • de
8
Sehr kurzer Weg zum Münchener Bahnhof.
Pros:

Sehr freundliches und hilfsbereites Personal.

Cons:

Die Umweltgeräusche waren nicht zu überhören.

2026-10-26 • via Nuitee
G
Georg • couple • de
8
Sehr kurzer Weg zum Münchener Bahnhof!
Pros:

Sehr freundliches und hilfsbereites Personal!

Cons:

Beim ersten Aufenthalt waren die Umweltgeräusche nicht zu überhören. In dieser Hinsicht war das zweite Zimmer ok!

2026-10-26 • via Nuitee
H
Hans Jürgen • extended_group • de
5
Pros:

Die Zentrale Lage zum Münchner Hauptbahnhof
Badezimmer modern ausgestattet

Cons:

Das Frühstück ist mit 14,90€ total überzogen
Auch die Auswahl war bescheiden

2026-10-25 • via Nuitee
F
Farrant • family_with_children • de
5
Pros:

Durch die näher zum Hauptbahnhof hat das Hotel den Zweck erfüllt. Marienplatz zu Fuß erreichbar.

Cons:

Zimmer sehr klein

2026-09-19 • via Nuitee
K
Klaus • couple • de
7
Pros:

Die schlechten Beurteilungen im Netz haben nicht zugetroffen.

Cons:

Bei der Abreise war der Aufzug defekt.
4. Etage mit schwerem Koffer und Gehbehinderung.
Freundlicher Mitarnbeiter hat aber unaufgefordert geholfen!!!

2026-09-18 • via Nuitee
O
Oksana • couple • de
8
Гарний готель, розташування теж супер. Рекомендую
Pros:

Все було дуже комфортно і зручно.

Cons:

Не зручний матрац😁

2026-09-18 • via Nuitee