Home2 Suites By Hilton Prattville

Hotels
Home2 Suites by Hilton
8.2 (247 reviews)
2505 Legends Drive , Prattville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable common areas
Cons:
Poor cleanliness
High charges
Subpar amenities

Categories

Cleanliness
6.93
Multiple reviews indicate concerns about cleanliness, including stained carpets and unclean rooms.
Service
9.7
The staff was described as friendly and helpful across several reviews.
Location
9.44
Many reviews appreciate the hotel's location in relation to nearby attractions.
Room Quality
7.89
Mixed feelings; some rooms were described as comfortable while others had maintenance issues.
Amenities
8.42
Amenities noted include a pool and breakfast, though some dissatisfaction was expressed.
Value for Money
7.38
Concerns about being overcharged and the quality of the rooms raise questions about value.
Food and Beverage
6.93
Breakfast offerings were often described as subpar by several guests.
Overall Experience
8.9
General sentiment was positive despite multiple issues, making it a decent stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:46

Property Description

Welcome to Home2 Suites By Hilton Prattville, where comfort meets convenience in Prattville.

Modern Amenities: Enjoy our 24-hour front desk, fitness centre, salt-water outdoor pool, patio, and barbecue facilities.

Business-Friendly: Take advantage of our business centre for all your work needs during your stay.

Pet-Friendly: We welcome your furry companions to join you during your time at our hotel.

Book your stay now at Home2 Suites By Hilton Prattville for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 247 reviews
Cleanliness: 6.93
Service: 9.7
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 8.9
K
Karen solo_traveller us
10
2026-01-01 via Nuitee
D
Dianne family_with_children us
1
Cons:

VERY OLD RUN DOWN HOTEL AND VERY DISAPPOINTED.I feel I was over charged for this room and could have stayed At a nicer hotel for what I paid.They also added a $30.00 charge when I check in that wasn't disclosed when room was booked.The lady said I will see the $30.00 back on my card at checkout.I will notify c/c company if not received.

2025-12-22 via Nuitee
J
JAMIE couple us
8
Good place to stay in this area. The staff was really friendly.
Pros:

Location was great, close to meeting area.

Cons:

Floors creaking and could hear people walking above my room.

2025-12-05 via Nuitee
D
Dean family_with_children us
6
Overall good place to stay if I travel back in town
Pros:

Friendly and helpful customer service

Cons:

The room wasn’t cleaned when it was supposed to be clean.having families be in there with kids making noises all day and night

2025-12-03 via Nuitee
D
David extended_group us
8
Nice stay. Very convenient to the golf course. Very friendly staff.
Pros:

Good breakfast. Need to watch the temperature though. Was a little cool. Good selection for breakfast. Fast elevator. Spacious room and bathroom.

Cons:

Bathroom barn style door could be replaced. But ok. Different style than what would be normal.

2025-11-27 via Nuitee
L
Lizza Mae family_with_children us
10
2025-11-17 via Nuitee
K
Kenzi family_with_children us
10
Enjoyed my stay
Pros:

Super friendly staff and a comfortable bed, highly recommended!

2025-11-03 via Nuitee
B
Bart family
10
Pros:

The Staff at the hotel were amazing.

2025-10-08 via Nuitee
N
Nolan
8
Pros:

this appears to be a newer hotel but it's due a lot of maintenance. This thing is a bit rough around the edges for its age..

2025-10-01 via Nuitee
K
Keisha
6
Pros:

This is a pet friendly hotel, important to note that. The rooms have carpet. There is an odor of pets within the room. The furniture seemed worn. Wallpaper in rooms was peeling. Definitely in need of an overhaul renovation. The pool was green. Breakfast offerings were subpar. If you’re desperate for a place to sleep, it’ll do. If you prefer clean and comfort, hard pass. This was a quick half way to the beach stop for us. There is a full size refrigerator and microwave in the room.

2025-09-27 via Nuitee
S
Steve
10
Pros:

Our room was great and the pool area was very clean.

2025-09-23 via Nuitee
J
John
10
Pros:

Clean room

2025-09-23 via Nuitee
S
Shandra
10
Pros:

It was great very welcoming atmosphere friendly staff and excellent customer service skills.

2025-09-15 via Nuitee
S
Shanavia
4
Stale
Pros:

The black out blinds did not work. The pillows were so flat and the bed wa not comfortable. It says it was a queen it was more like a full. The surfaces in the room felt sticky and not clean.

2025-09-07 via Nuitee
V
Verified traveler
4
Lack of maintenance and cleaning
Pros:

It took more than 30 minutes to check-in because the system had to reboot. The clerk was super nice and told us that hotels.com would reimburse us for the inconvenience, but that didn't happen. The lobby was clean and smelled nice but the room was filthy. The couch was stained and disgusting. The carpet stained, the bedding discolored, the pillows for the couch bed look liked they were pulled from a dumpster. The spare bedding for the couch bed had blood stains. We've stayed at many of these hotels but this was awful. Lack of maintenance and quality cleaning.

2025-09-06 via Nuitee
T
Ted
4
Pros:

TV didn't work and door look like it had been broke into

2025-09-06 via Nuitee
C
Casey family
6
Pros:

Staff was all nice. Did see a large roach in our room.

2025-08-30 via Nuitee
T
Tim couple us
10
Fantastic other than the cart issue
Pros:

Clean, quite, and convenient

Cons:

Not the staffs fault but the luggage carts were always missing. I had to wait 15mins for one to show up when we arrived and the front desk guy finally brought me a linen cart the next morning after waiting 20mins without one of the 3 carts ever showing up. After I loaded up my car and returned to linen cart there was still not a single cart in the foyer? He was great and went over and beyond to help as I have a bad back and I have to be careful when lifting.

2025-08-24 via Nuitee
E
Elicia
10
Very pleasant
Pros:

It was a great stay, Rodney was very helpful and kind! Clean rooms clean lobby. Definitely 10/10 for the beds quiet area and felt safe. Traveled from Greenville SC would definitely recommend

2025-08-24 via Nuitee
D
dontraen Family
10
Pretty good
Pros:

Me and my kids had a wonderful stay at this location. My girls loved the outside pool area as well. After reading the reviews I thought this place would be really bad I’m happy I was wrong

2025-08-23 via Tripadvisor