Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Shopping on site
Safe-deposit box at front desk
Free newspapers in lobby
24-hour business center
See all facilities

Review Highlights

Pros:
Comfortable stay
Good experience

Categories

Cleanliness
7.93
Standard quality for this hotel tier.
Service
8.6
Standard quality for this hotel tier.
Location
8.64
Standard quality for this hotel tier.
Room Quality
8.39
Standard quality for this hotel tier.
Amenities
8.42
Standard quality for this hotel tier.
Value for Money
8.38
Standard quality for this hotel tier.
Food and Beverage
8.43
Standard quality for this hotel tier.
Overall Experience
8.4
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:56

Property Description

Convenient Amenities:
Enjoy complimentary wireless internet, concierge services, and a convenient hair salon at your disposal.

Dining Experience:
Savor Indonesian cuisine at The Lobby Cafe or head to the coffee shop for a quick bite. Room service is also available.

Featured Amenities:
Take advantage of a 24-hour business center, complimentary newspapers, and convenient dry cleaning services.

A stay at Greens Hotel & Suites offers the perfect blend of comfort, convenience, and exceptional service. Book now to experience it for yourself.

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 46 reviews
Cleanliness: 7.93
Service: 8.6
Location: 8.64
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.4
K
Khairolnizam Bin
10
Pros:

All good and very comfortable.

2025-07-22 • via Nuitee
V
Verified traveler
8
Pros:

Just a night stay during this work trip.

Hotel is good enough.
It is not that new and room does look aged.

2025-07-06 • via Nuitee
H
Heng Wai
6
Pros:

walkable to main shopping areas and a lot selection of foods.

2025-05-12 • via Nuitee
O
Ooi
8
Pros:

nice and modern hotel within the town of Bintulu

2025-04-21 • via Nuitee
B
Benjamin
6
Pros:

The carpet got smell and no hot water

2024-05-20 • via Nuitee
E
Ellen
6
Pros:

1st day I stayed in room 2211 the aircon is not functioning well. I asked to transfer to room 2506 but the TV condition is rather poor and shower area is floated

2023-12-13 • via Nuitee
M
Muhammad
10
Good stay & best price for short business visit
Pros:

Arrived hotel and requested for early check in on 4th Oct around 10am. The reception guy was very friendly and helpful with my request. He politely advised the room not ready and after few minutes he called me from the lobby and found the suitable room but asking whether am I okay with smoking floor. So, managed to check in earlier than expected. Room was tidy and good stay! Thanks to reception guy which I forgot his name but he shall get a salary raise for his politeness. Keep it up!

2023-10-05 • via Nuitee
C
Chong Siew • family
8
Pros:

Uniquely placed

2023-06-27 • via Nuitee
M
MICHAEL
4
purely business-oriented hotel, dirty cups
Pros:

The rooms are basic and pretty small, your usual business hotel

Walls are thin and you can hear the neighbouring room opening and closing doors/taking shower.

The room clearly needs maintenance and cleaning. They gave only two sachets of (2) sugar and creamer, and provide a price list for more. What is really unacceptable is the cups are dirty and stained brown.

Its attached to a dead mall and not within easy walking distance of anything interesting

Stayed only for a night, I would not recommend.

2022-12-17 • via Nuitee
T
TING LOONG • family_with_children
8
Pros:

Room and toilet is a bit filthy

2022-05-03 • via Nuitee
C
Chan choo
8
Great stay
Pros:

I booked for my colleague for his business trip recently, he said it was really comfortable

2022-04-05 • via Nuitee
N
Nur • partner
10
Pros:

I really enjoyed my stay very nice biew and food is good

2022-01-29 • via Nuitee
V
Verified traveler • self
10
Pros:

Easy parking, great staff, clean and comfortable rooms

2021-01-12 • via Nuitee
V
Verified traveler • self
6
Pros:

Good location and walkable. Good rooms with nice views

2020-07-31 • via Nuitee
V
Verified traveler • self
6
Pros:

I find it really rude that the housekeeping staff won't stop ringing the bell while I sleep until I turn on the do not disturb light. Please stop this practice. Your cafe staff is terrible and slow with only 3 tables occupied

2020-07-28 • via Nuitee
V
Verified traveler • self
6
Pros:

Good value for money, good location, clean and comfortable rooms

2020-07-16 • via Nuitee
V
Verified traveler • self
10
Pros:

Like that the hotel is new, rooms are big and the junior suite is comfortable.

I dislike the steps leading up to the main entrance and the fact that the bell boy or concierge merely hang back and watch you struggle with your luggage up those stairs. I also dislike the dim lighting in the living room of the junior suite especially at the work table area making reading very strenous.

2020-03-16 • via Nuitee
V
Verified traveler • self
8
Pros:

comfortable room

2020-02-26 • via Nuitee
V
Verified traveler • self
8
Pros:

Your new front desk staff keeps messing up. She needs to pay attention and take her job more seriously.

2020-02-15 • via Nuitee
V
Verified traveler • self
10
Pros:

Good location, breakfast can be better

2020-02-10 • via Nuitee