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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Family rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Invoice provided
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Smoke alarms
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Guest room sealed after cleaning
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Historic Charm
Experience the allure of the 19th-century building in Lerwick at The Grand Hotel. Just 300 metres from Bain's Beach, our guestrooms offer free WiFi and a touch of history.
Comfortable Accommodation
Each room at our hotel is thoughtfully equipped with a wardrobe, flat-screen TV, private bathroom, cozy bed linen, and fluffy towels. Relax in style after a day of exploring the beautiful surroundings.
Convenient Location
Located a mere 41 km from Sumburgh Airport, The Grand Hotel provides easy access for travelers. Embrace the perfect blend of comfort and convenience during your stay with us.
Ready to immerse yourself in history and comfort? Book your stay at The Grand Hotel now!
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Brilliant location, pleasant helpful staff, views of the harbour.
In a poor state of repair, aged and soiled carpets, defective shower only delivered cold water, broken glass in skylights (dangerous!), peeling wallpaper and blown damp plaster.
A house dating back to the Victorian epoch, with stuck, high ceilings, heavy curtains, carpets, luxurious ambiance. Perfect location in the heart of Lerwick, capital of the Shetlands, 2 min. from the harbour, 10 min. from the Mareel culture house and the Shetland museum. The hotel is somehow run down (compared to an imaginary original state), yet this discrepancy between the visible past and the present boosts the ambiance. A very small crew, yet very helpful. For any problem we got a solution. Great view from the rooms over the roofs of Lerwick over to Bressay isle.
Many facitilites like lounge, luggage depot, night club are closed for years. As a guest you move between your bedroom and the large and beautiful dining hall. No lift for the house is listed as a historical monument. The hot water supplies need a remake. Friday and Saturday nights are quite noisy until 1 or 2 a.m. because of the bar right opposite the hotel. So better go there and have a dring and share the talk.
Very friendly and helpful staff. Great breakfast. Comfy room and perfect location.
It’s a central location and the breakfasts were good
It’s a very old property- and quite expensive for how basic it is
Mitt i staden, nära till allt. Vänlig personal. Hemtrevlig känsla.
Ett ganska slitet hotel, läckande kranar och slitna ytor. Har man rörelsehinder är det inte möjligt att ta sig fram. Utifrån priset var det lite orimligt slitet.
Petit déjeuner fabuleux, exceptionnel
Mycket bra.
Lekker ontbijt, rustige ligging en toch vlak bij Commercial Street.
Gratis parking binnen loopafstand.
wifi viel regelmatig weg
Very helpful staff. Great restaurants nearby.
The only problem with the room was low shower pressure.
The staff were first class throughout the stay. Some of them had worked there for many years and were very loyal to this hotel - now fadded from its former glory.
The breakfast was first class. The personal attention was greatly appreciated.
The ready offer of help with carrying luggage to and from the room was much appreciated, extending even to taking it to the car proir to departure.
Problems can be traced back to bureaucratic restrictions imposed by Historic Environment Scotland preventing necessary renovations to the building and its facilities - with particular reference to the much required installation of a lift.
The staff work heroically to deliver a quality service within this increasingly problematic building.
Perfect location around stores to shop
Nothing to say on this has hotel was excellent n the staff was friendly and helpful
I liked everything old world charm
No complaints
Hotel is really convenient, centrally located with really friendly staff always happy to help. The breakfast was absolutely fantastic.
The only downside is you need to be able to do stairs as there’s quite a lot of of them!
Location was excellent. Breakfast was great. People were friendly and helpful. We had a great view of the harbor. Parking was very close and free.
It's undergoing a refurbishment that is badly needed, but the project didn't get in our way.There is no lift. The bed is small and uncomfortable (not unusual in Britain).
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