Chariton Hotel Alma

Hotels
6.8 (193 reviews)
31 Lorong Seri Impian 2 , Bukit Mertajam , MY
+60 4-548 5333

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Parking
Staff
Cons:
Cleanliness issues
Small room
Limited amenities

Categories

Cleanliness
5.3
The toilet roll was not refilled and there was running water noise in the bathroom.
Service
7.8
Standard service standard for a hotel of this rating.
Location
8.8
Location & Parking were appreciated, being next to malls and restaurants.
Room Quality
6.3
Standard Room was quite small and the room quality was questioned.
Amenities
5.8
Only a little soap provided, no water bottles, minimal amenities.
Value for Money
6.3
Room was considered pricey at nearly RM200 a night.
Food and Beverage
7.3
Standard quality for this hotel tier.
Overall Experience
6.8
Mixed feelings, mainly due to the concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:20

Property Description

Modern Amenities
Chariton Hotel Alma offers rooms with air conditioning, flat-screen TVs, and free WiFi for a comfortable stay.

Convenient Location
Situated within 18 km of Sunway Carnival Mall and 21 km of Penang Bridge, our hotel provides easy access to nearby attractions.

Helpful Staff
Our 24-hour front desk staff speaks English and Malay, ready to assist with any guest inquiries.

Book your stay at Chariton Hotel Alma for a convenient and comfortable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.8
Based on 193 reviews
Cleanliness: 5.3
Service: 7.8
Location: 8.8
Room Quality: 6.3
Amenities: 5.8
Value for Money: 6.3
Food and Beverage: 7.3
Overall Experience: 6.8
N
Ng • solo_traveller • my
8
2026-08-27 • via Nuitee
H
Hany • couple • my
7
2026-08-22 • via Nuitee
A
AQEEF • extended_group • my
7
2026-08-20 • via Nuitee
L
Loh • family_with_children • my
8
Pros:

Location. Bed is clean and comfortable.

Cons:

The ground floor and the registration area is shabby and dark. Needs reburshing. Bad first impression

2026-08-09 • via Nuitee
K
Khor Kieng Tiong • solo_traveller • my
2
Pros:

服务还好，算干净

Cons:

隔音非常差，太吵了
连个冰箱也没有

2026-07-04 • via Nuitee
S
shamsul kamar • extended_group • my
8
2026-06-28 • via Nuitee
M
MOHAMAD HAZIMI • solo_traveller • my
8
2026-06-09 • via Nuitee
W
Wei Sheng • extended_group • my
7
2026-06-01 • via Nuitee
P
Pui Yen • solo_traveller • my
10
Overall good
Pros:

Bed and comforter is nice. room are clean, air condition enough cold.

Cons:

Pillow was too high

2026-05-29 • via Nuitee
S
smnc • family_with_children • my
1
Disappointed
Pros:

nothing

Cons:

You can hear next room take a shower
No tissue in room & toilet
TV got only 4 channels but can watch only 1 channel (sukan pulak tu)
Need to go out to find halal food.. quite far from hotel
Not suitable for Muslim to stay here

2026-05-29 • via Nuitee
S
SYAFIQAH NADZIRAH • couple • my
10
🩶
Pros:

🩶

Cons:

🩶

2026-05-25 • via Nuitee
M
Mohamed Kabeer • family_with_children • my
5
2026-05-13 • via Nuitee
D
Danisha • solo_traveller • my
10
2026-05-09 • via Nuitee
R
radzi • solo_traveller • my
5
Pros:

For bussiness ok, not for leisure.

Cons:

Just 2 tv channel, tel not working

2026-04-26 • via Nuitee
D
Deuba • couple • my
10
Ok
Pros:

Nice

Cons:

All good

2026-04-11 • via Nuitee
M
mesh • family_with_children • my
6
2026-04-04 • via Nuitee
N
NASHWINI THAMI • family_with_children • my
4
Need some improvement
Pros:

Bed and shower speed is good.

Cons:

Tv not much program, shower sudden no hot water and can hear other room conversation and also the heater sound very loud even other room are using we can hear from here.

2026-04-04 • via Nuitee
Y
YUECHENG • solo_traveller • cn
7
2026-03-27 • via Nuitee
S
syazwani • family_with_children • my
10
2026-03-24 • via Nuitee
L
ly • family_with_children • my
5
Pros:

Clean n good

Cons:

Good

2026-03-21 • via Nuitee