Imperial Riverbank Hotel Kuching

Hotels
8.4 (1133 reviews)
Jalan Tunku Abdul Rahman , Kuching , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable Location
Friendly Staff
Affordable Rates
Strategic Location
Cons:
Limited Parking
Cleanliness Issues
Breakfast Variety

Categories

Cleanliness
7.61
Issues with limited cleanliness noted, such as dirty utensils and bathroom floors.
Service
9.08
Staff very helpful as mentioned in multiple reviews.
Location
9.12
Good location for amenities and near the city center.
Room Quality
8.57
Rooms were noted to be comfortable but had some issues like noise from traffic.
Amenities
8.1
Limited amenities mentioned, but generally acceptable.
Value for Money
8.56
Good value mentioned, though with some concerns about age and cleanliness.
Food and Beverage
7.61
Breakfast options were described as limited and not interesting.
Overall Experience
8.58
General satisfaction with the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:39

Property Description

Imperial Riverbank Hotel Kuching, nestled along the Sarawak River, offers comfortable accommodations in Kuching. Enjoy meals at the in-house restaurant with free WiFi available throughout.

Convenient Location
Just steps away from Cat Statue, Upside Down House Kuching, and Kuching Waterfront, our hotel is perfect for exploring the city.

Modern Amenities
Relax in well-equipped rooms featuring flat-screen TVs and private bathrooms. The 24-hour front desk offers luggage storage and laundry services.

Delicious Breakfast Options
Start your day with a continental or halal breakfast served every morning. Book now and experience the charm of Kuching at Imperial Riverbank Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 89 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1133 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
,
,BING - HAUNG • couple • tw
5
Cons:

感覺安排入住不照先到先入住順序，男的接代員不錯！女的就沒有交代性。

2026-04-11 • via Nuitee
S
Sabrina • family_with_children • fr
9
2026-04-10 • via Nuitee
N
Nurshaffika • couple • my
10
2026-04-08 • via Nuitee
N
Nurshaffika • couple • my
10
2026-04-08 • via Nuitee
N
NUR FARHANAH BINTI • extended_group • my
10
2026-04-01 • via Nuitee
D
DAYANG SUBIHA • family_with_children • my
9
2026-03-31 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Location

Cons:

Nothing I can think of

2026-03-30 • via Nuitee
S
Sophia • family_with_children • my
3
2026-03-29 • via Nuitee
A
Angela Natashia • family_with_children • my
9
2026-03-27 • via Nuitee
R
roziah jieh • family_with_children • my
5
2026-03-26 • via Nuitee
N
Nurfarah Lo • couple • my
6
Overall, had a pleasant stay.
Cons:

Parking not provided.

2026-03-24 • via Nuitee
B
Brian • couple • my
8
2026-03-23 • via Nuitee
L
Lendah • family_with_children • my
8
Pros:

Superb location. Warm welcome from the front desk staff especially the doorman. Spacious room. We really appreciate that the hotel staff is willing to help us to keep the goods until taken by our relatives since they are not at Kuching during our stay.

Cons:

Lack of toiletries. Only body wash.
Only 2 small mineral bottles given for the entire 4D3N stay. Maybe we must ask for it. But at least we could boil water and let it cool using the jug kettle provided. So problem more or less solved.

2026-03-23 • via Nuitee
J
John • solo_traveller • au
8
Kuching's Hidden Hotel Gem offering value for money but limited facilities
Pros:

Location and familiar and friendly staff

Cons:

The room 1103 continues to have minor maintenance issues which were reported again to management.

2026-03-22 • via Nuitee
N
Noor Aslinda • family_with_children • my
8
2026-03-21 • via Nuitee
E
Edward Sabi • couple • my
10
2026-03-20 • via Nuitee
N
Nurrul Zulhaini binti • couple • my
10
2026-03-16 • via Nuitee
K
Kim • extended_group • my
6
2026-03-16 • via Nuitee
L
Lance • couple • gb
7
2026-03-16 • via Nuitee
W
Wai Theng • couple • my
7
Value for money for its location next to the Kuching Waterfront.
Pros:

Staff was friendly and accommodating.

Cons:

The hotel can do better by supplying shampoo, in addition to the body bath.

2026-03-15 • via Nuitee