Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Large room
Cons:
Language barrier at check-in
Bathroom cleanliness issues
Air conditioning control problems

Categories

Cleanliness
7.71
Some reviews noted cleanliness concerns, especially regarding bathroom maintenance.
Service
9.18
Overall positive sentiments with some noted language barriers at arrival.
Location
9.22
Excellent location close to metro and historical sites.
Room Quality
8.17
Rooms were generally large, though some reported small sizes and aging furniture.
Amenities
8.2
Amenities were satisfactory, though some minor complaints were noted.
Value for Money
8.66
Value perceived as fair, but issues with air conditioning affected experience.
Food and Beverage
8.21
Breakfast was generally good, but some variety concerns were raised.
Overall Experience
8.68
Mixed feelings due to specific service issues but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Luxurious Accommodations
Empire Lisbon Hotel offers stylish and comfortable rooms with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom for your convenience. Enjoy complimentary toiletries and stay connected with free WiFi throughout the property.

Convenient Location
Situated near Lisbon's center, the hotel is a short distance from major attractions and shopping areas. With easy access to the metro station, guests can explore the city with ease. Whether you're interested in sightseeing or shopping, Empire Lisbon Hotel is the perfect base for your stay.

Exceptional Dining and Services
Start your day with a delicious continental breakfast served in the breakfast room. Explore a variety of dining options within walking distance or unwind with a drink at the hotel's bar. With a 24-hour front desk, the hotel ensures that your needs are met promptly and efficiently.

Book your stay at Empire Lisbon Hotel for a memorable and convenient experience in Lisbon.

Important information:

Please note that the full reservation amount must be paid upon check-in.

Please note that reservations of 5 rooms or more are subject to different policies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 8897 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
S
Sandra • couple • de
9
Preiswertes Hotel mit gutem Frühstück
Pros:

Die Lage direkt an der Metro ist super. Das Personal war sehr freundlich und ich konnte mir auch ein Bügeleisen ausleihen.
Das Frühstück ist für den Preis super und im Zimmer stand eine kostenlose Flasche Wasser bereit

Cons:

Das Zimmer ist schon recht klein und es liegt an sehr befahrenen Straße. Daher ist es recht laut

2026-10-17 • via Nuitee
M
Marie-Josee • extended_group • ca
10
Pros:

Hotel très propre et chambre confortable. Personnel aimable à la réception.

2026-10-17 • via Nuitee
N
Nikola • couple • cz
10
2026-10-16 • via Nuitee
S
Shaun • couple • gb
8
Very good value for our short stay. Would happily stay again.
Pros:

Nice hotel, very clean and well fitted room. Metro station close by. Pleasant and helpful staff

Cons:

Even allowing for a city centre location, it was quite noisy at night with road noise and sirens constant

2026-10-16 • via Nuitee
M
Masaaki • solo_traveller • jp
9
リスボンは初めてでしたが、楽しめました。ありがとうございました。
Pros:

メトロの駅は近かったが、ストライキが起こって利用できなく不便だった。

Cons:

朝のフライトでも間に合うように、朝食をもっと早くから食べれるようにしてほしい。

2026-10-16 • via Nuitee
C
Claudia • couple • de
4
2026-10-16 • via Nuitee
N
NATHALIE DW • family_with_children • be
8
Goede bereikbaarheid tot luchthaven
Pros:

Makkelijk te bereiken met metro en slechts 20 tot luchthaven.
Goed en uitgebreid ontbijt buffet.
Was hier slechts 1 nacht wegens lange transfertijd vlucht dus kan niet meer feedback geven.

Cons:

Straat lawaai, dunne muren andere kamers.
Oordoppen nodig om te kunnen slapen

2026-10-16 • via Nuitee
M
Marcio • family_with_children • pt
8
2026-10-16 • via Nuitee
ΧΡΙΣΤΙΝΑ • solo_traveller • gr
9
Pros:

Η τοποθεσία του καταλύματος ήταν εξαιρετική, ο επόμενος παράλληλος σε εβγαζε στον εμπορικό δρόμο με όλα τα μαγαζιά, ενώ όλα τα υπόλοιπα σημεία ενδιαφέροντος ήταν προσβάσιμα σε αποσταση 20 λεπτών. Το πρωινό ήταν πολύ καλό με ποικιλία. Τα δωμάτια ήταν όντως ιδιαίτερα σε σχήμα κουτιού αλλά παρείχαν όλες τις ανέσεις που χρειαζόμουν για τη 2ήμερη διαμονή μου.

2026-10-16 • via Nuitee
H
hilheo • solo_traveller • de
10
Pros:

Selten ein so gutes Hotel mit Komfort zu so günstigem Preis gehabt

2026-10-16 • via Nuitee
M
Marcin • extended_group • pl
9
2026-10-15 • via Nuitee
M
Marcin • extended_group • pl
9
Dobry hotel na udany pobyt
Pros:

Bardzo czysty hotel. Sprzątany każdego dnia z wymiana ręczników. Śniadania bardzo ok. Na słono i na słodko. Metro i autobus przed hotelem. Do marketu 30 metrów. W pokoju lodówka, klima, sejf. Czajnik do wypożyczenia z recepcji za 20 euro depozytu. Bardzo pozytywnie

2026-10-15 • via Nuitee
M
Marius • family_with_children • ro
8
Pros:

Clean room, great value for money.

Cons:

Noisy because of the guests level of common sense, not hotel fault.

2026-10-15 • via Nuitee
V
Vera • couple • pt
9
Pros:

Salienta-se a simpatia e disponibilidade dos funcionários, os espaços acolhedores e bem cuidados, assim como o conforto, a amplitude e a limpeza do quarto. A localização é privilegiada, permitindo um acesso fácil e conveniente aos transportes.

Cons:

Ao pequeno almoço, o acesso a pratos, copos, canecas revela-se pouco funcional, dado que se encontram guardados em prateleiras por baixo do balcão onde estão dispostos os alimentos e máquinas de café, obrigando as pessoas a permanecerem agachados para retirar os utensílios, frequentemente em simultâneo com as pessoas que se encontram a servir-se, o que dificulta o acesso e utilização do espaço

2026-10-15 • via Nuitee
S
Salome • solo_traveller • ch
7
O. k. für eine Nacht
Pros:

Gutes günstiges Hotel für einmal zu übernachten

Cons:

Die Frühstücks "Halle" viel zu fest runter gekühlt

2026-10-15 • via Nuitee
M
Marcin • extended_group • pl
9
2026-10-15 • via Nuitee
E
ELENA • family_with_children • es
7
2026-10-15 • via Nuitee
R
Ronnie • extended_group • br
7
Just ok
Pros:

Localização ótima; praticamente em frente ao Metrô e com supermercado próximo

Cons:

Café-da-manhã mediano; elevador apertado; diária bastante cara pro padrão do hotel

2026-10-15 • via Nuitee
N
Nicoleta • couple • ro
3
Este o țeapă. Nu recomand, nu are nicio legatura cu pozele. Realitatea este alta.
Pros:

Nu am nimic care mi-a placut.

Cons:

Nu arata deloc ca in poze. Este o diferenta uriasa, mobilierul este vechi si lovit, cu zgarieturi. Camera nu arata ca in poze, este foarte mica si fara facilitati.

2026-10-14 • via Nuitee
N
Nuno • solo_traveller • pt
9
Pros:

Quarto espaçoso e confortável.
Pessoal da receção muito simpáticos e atenciosos.

Cons:

Pequeno-almoço, em ambos os dias, a partir das 09h20 faltou quase tudo (literalmente). As funcionárias de serviço estavam mais preocupadas em recolher e limpar as mesas do que em repor os produtos.

2026-10-14 • via Nuitee