Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Large room
Cons:
Language barrier at check-in
Bathroom cleanliness issues
Air conditioning control problems

Categories

Cleanliness
7.71
Some reviews noted cleanliness concerns, especially regarding bathroom maintenance.
Service
9.18
Overall positive sentiments with some noted language barriers at arrival.
Location
9.22
Excellent location close to metro and historical sites.
Room Quality
8.17
Rooms were generally large, though some reported small sizes and aging furniture.
Amenities
8.2
Amenities were satisfactory, though some minor complaints were noted.
Value for Money
8.66
Value perceived as fair, but issues with air conditioning affected experience.
Food and Beverage
8.21
Breakfast was generally good, but some variety concerns were raised.
Overall Experience
8.68
Mixed feelings due to specific service issues but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Luxurious Accommodations
Empire Lisbon Hotel offers stylish and comfortable rooms with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom for your convenience. Enjoy complimentary toiletries and stay connected with free WiFi throughout the property.

Convenient Location
Situated near Lisbon's center, the hotel is a short distance from major attractions and shopping areas. With easy access to the metro station, guests can explore the city with ease. Whether you're interested in sightseeing or shopping, Empire Lisbon Hotel is the perfect base for your stay.

Exceptional Dining and Services
Start your day with a delicious continental breakfast served in the breakfast room. Explore a variety of dining options within walking distance or unwind with a drink at the hotel's bar. With a 24-hour front desk, the hotel ensures that your needs are met promptly and efficiently.

Book your stay at Empire Lisbon Hotel for a memorable and convenient experience in Lisbon.

Important information:

Please note that the full reservation amount must be paid upon check-in.

Please note that reservations of 5 rooms or more are subject to different policies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 45 per person per night when using an existing bed.
    People 4 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 7960 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
M
Melania • solo_traveller • it
8
Pros:

Pulizia, accoglienza reception, praticità del personale.
Camera moderna ben pulita e ristrutturata.

Cons:

Non hanno opzioni gluten free per la colazione

2026-03-14 • via Nuitee
P
Petru • extended_group • ro
10
A fost excelent!
Pros:

Micul dejun-Foarte bun!

Cons:

lipsa balcun pentru fumatori

2026-03-14 • via Nuitee
S
Santos • family_with_children • br
10
2026-03-14 • via Nuitee
G
Grzegorz • family_with_children • pl
8
2026-03-14 • via Nuitee
A
Andrei Vally • extended_group • es
10
2026-03-13 • via Nuitee
C
Carla • family_with_children • pt
10
2026-03-13 • via Nuitee
E
Elisabetta • couple • it
9
2026-03-13 • via Nuitee
O
Oleksii • family_with_children • ua
9
2026-03-13 • via Nuitee
B
B.C. • extended_group • nl
10
2026-03-13 • via Nuitee
L
Luís • solo_traveller • pt
8
2026-03-12 • via Nuitee
A
Antonio • couple • es
9
2026-03-12 • via Nuitee
S
Sorin • family_with_children • ro
8
2026-03-12 • via Nuitee
N
Nathan • couple • ie
10
2026-03-11 • via Nuitee
A
Alina • couple • ro
10
Pros:

Faptul ca au fost foarte amabili și locația hotelului la nici 5 minute de gura de metrou.

Cons:

Nu am nici o obiecție.

2026-03-11 • via Nuitee
V
Vásárhelyiné Adorján • family_with_children • hu
10
Pros:

Rendkívül tiszta,jó illatú szálloda.Finom reggeli.

2026-03-11 • via Nuitee
R
Rossy Johana • solo_traveller • de
7
Nice rooms and staff, but too much noise
Pros:

The staff were very helpful and nice. The hotel is located in a central location with excellent public transportation options. The beds were very comfortable and breakfast was very good.

Cons:

The room I got was smaller than what was depicted in the pictures. I had chosen this hotel because it looked like there was a good desk in the room. However, the desk was unusable because there was very little room between it and the bed. The chair was just set to the side.
There is a lot of noise coming into the room from the outside. A lot. And at all times of the day. Even with earplugs, I didn’t manage to get a single night of restful sleep. You can hear constant traffic and sirens. I was on the fifth floor and still it was extremely loud.

2026-03-11 • via Nuitee
J
Jose • couple • us
5
2026-03-11 • via Nuitee
R
Rajil • couple • pt
8
Pros:

Location was good near to the metro and bus. Shop next to the hotel. 24 hrs front office

2026-03-11 • via Nuitee
A
Ana • family_with_children • ro
10
2026-03-10 • via Nuitee
J
Jan • family_with_children • ca
8
Pros:

Clean comfortable room. Price was fair and included breakfast.

Cons:

No porter to help with luggage and sidewalk drop-off in the rain was awkward.

2026-03-09 • via Nuitee