Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Large room
Cons:
Language barrier at check-in
Bathroom cleanliness issues
Air conditioning control problems

Categories

Cleanliness
7.71
Some reviews noted cleanliness concerns, especially regarding bathroom maintenance.
Service
9.18
Overall positive sentiments with some noted language barriers at arrival.
Location
9.22
Excellent location close to metro and historical sites.
Room Quality
8.17
Rooms were generally large, though some reported small sizes and aging furniture.
Amenities
8.2
Amenities were satisfactory, though some minor complaints were noted.
Value for Money
8.66
Value perceived as fair, but issues with air conditioning affected experience.
Food and Beverage
8.21
Breakfast was generally good, but some variety concerns were raised.
Overall Experience
8.68
Mixed feelings due to specific service issues but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Luxurious Accommodations
Empire Lisbon Hotel offers stylish and comfortable rooms with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom for your convenience. Enjoy complimentary toiletries and stay connected with free WiFi throughout the property.

Convenient Location
Situated near Lisbon's center, the hotel is a short distance from major attractions and shopping areas. With easy access to the metro station, guests can explore the city with ease. Whether you're interested in sightseeing or shopping, Empire Lisbon Hotel is the perfect base for your stay.

Exceptional Dining and Services
Start your day with a delicious continental breakfast served in the breakfast room. Explore a variety of dining options within walking distance or unwind with a drink at the hotel's bar. With a 24-hour front desk, the hotel ensures that your needs are met promptly and efficiently.

Book your stay at Empire Lisbon Hotel for a memorable and convenient experience in Lisbon.

Important information:

Please note that the full reservation amount must be paid upon check-in.

Please note that reservations of 5 rooms or more are subject to different policies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 45 per person per night when using an existing bed.
    People 4 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 8491 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
E
Elisa couple it
6
2026-06-07 via Nuitee
G
Gytis solo_traveller lt
7
Pros:

Clean room and good value for money.

Cons:

View from the room to the roof with multiple conditioner blocks.

2026-06-06 via Nuitee
P
Peter Terman couple dk
9
2026-06-06 via Nuitee
B
Bronwen solo_traveller gb
8
Pros:

Comfortable Good food at breakfast. Staff were nice.

Cons:

Our room key didn't work so we had to take a real key which was a bit stressful in case we lost that one !

2026-06-06 via Nuitee
A
Antonello solo_traveller br
8
2026-06-06 via Nuitee
A
Annie solo_traveller us
10
Great hotel, great location, clean & close to everything.
Pros:

Great hotel, location great, rooms clean & well equipped. Staff excellent, informative, knowledgeable Joanna & Marina are the best.

Cons:

Nothing

2026-06-06 via Nuitee
A
Alejandro solo_traveller pt
9
Pros:

El staff nos atendió muy bien.

2026-06-06 via Nuitee
A
Aleksandra couple pl
7
Bardzo czysto, ale śniadania do poprawy
Pros:

Bardzo miła, uprzejma i pomocna obsługa i bardzo czysto.
Lokalizacja przy głównej ulicy oraz stacji metra i autobusu.
Blisko do lotniska.

Cons:

Śniadania mogłyby być lepsze - wędlina nie nadawała się do jedzenia, a kawa była ochydna (kwaśna, a cappuccino z proszku :(

2026-06-06 via Nuitee
S
Sandra couple es
8
Muy buena estancia para el precio que pagamos!
Pros:

Nos pusieron un detallito con flores en las cama al llegar!

El desayuno muy completo y muy bueno, la insonorización de la habitación es increíble y hace que el descanso sea cómodo… El personal siempre ha sido muy amable :)

Cons:

Las almohadas son muy raras y no extremadamente cómodas, una demasiado fina y otra demasiado gorda. No descansé del todo bien…

La cama también muy blanda y se hundía, a lo mejor el colchón ya estaban vencidos y pusieron un topper (también incómodo) para disimular.

2026-06-05 via Nuitee
C
Catarina couple pt
7
2026-06-05 via Nuitee
C
Catarina couple pt
7
Boa relação qualidade preço. Hotel com boas acessibilidades.
Pros:

Localização e pequeno-almoço .

Cons:

Colchão não era confortável.

2026-06-05 via Nuitee
D
Dumitru Daniel solo_traveller ro
9
2026-06-04 via Nuitee
H
Helga couple br
8
Muito Bom custo benefício.
Pros:

Quartos amplos, confortáveis e bem cuidados, inclusive com a limpeza. Silencioso, mesmo estando em uma avenida movimentada. O chuveiro é excelente. Funcionários gentis.
Ótima localização, com estação de metrô em frente ao hotel.
Café da manhã variado. Vale o custo benefício.

Cons:

Não tem uma área de embarque e desembarque.

2026-06-04 via Nuitee
N
Nadeem couple ca
8
2026-06-04 via Nuitee
J
Julianna couple hu
7
Pros:

Közel a reptérhez és közel a központhoz is. Finom, bőséges reggeli.

Cons:

A foglalás során a fotók alapján úgy tűnt, egy szép erkélyes szobánk lesz, azonban egy hátsó beton udvarra, a klímákra, gépházra nézett, melynek egy folyamatos alap zaja volt. A falak nagyon vékonyka, mindent hallani.

2026-06-04 via Nuitee
T
Tomasz solo_traveller pl
8
2026-06-03 via Nuitee
B
Brigitta couple hu
10
Pros:

Good location and breakfast, nice staff.

2026-06-03 via Nuitee
S
Sergio Hickel solo_traveller br
9
Pros:

Ótimo café da manhã, ou pequeno almoço. Boa limpeza e localização.

Cons:

Café da manhã

2026-06-03 via Nuitee
C
Christian solo_traveller be
9
Bel hôtel à proximité immédiate du métro .
Pros:

Très belle chambre, à l'arrière et donc bien calme.
Très bon petit-déjeuner.
Excellente situation, juste à hauteur d'une station de métro
Une zone devant l'hôtel est réservée au déchargement des bagages.

Cons:

Rien a signaler. Tout est parfait.

2026-06-03 via Nuitee
A
Aleksandra solo_traveller pl
9
Polecam
Pros:

Przyjemny hotel z bardzo sympatyczną obsługą. Blisko sklepów, metra i przystanku autobusowego. Pokoje czyste, sprzątane codziennie. Wielki plus za klimatyzację. Na śniadaniu każdy znajdzie coś dla siebie, jedzenie było na bieżąco uzupełniane przez obsługę.

Cons:

Czasami podczas śniadania brakowało wolnych stolików, bo były zastawione naczyniami zostawionymi przez innych gości.

2026-06-03 via Nuitee