Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Large room
Cons:
Language barrier at check-in
Bathroom cleanliness issues
Air conditioning control problems

Categories

Cleanliness
7.71
Some reviews noted cleanliness concerns, especially regarding bathroom maintenance.
Service
9.18
Overall positive sentiments with some noted language barriers at arrival.
Location
9.22
Excellent location close to metro and historical sites.
Room Quality
8.17
Rooms were generally large, though some reported small sizes and aging furniture.
Amenities
8.2
Amenities were satisfactory, though some minor complaints were noted.
Value for Money
8.66
Value perceived as fair, but issues with air conditioning affected experience.
Food and Beverage
8.21
Breakfast was generally good, but some variety concerns were raised.
Overall Experience
8.68
Mixed feelings due to specific service issues but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Luxurious Accommodations
Empire Lisbon Hotel offers stylish and comfortable rooms with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom for your convenience. Enjoy complimentary toiletries and stay connected with free WiFi throughout the property.

Convenient Location
Situated near Lisbon's center, the hotel is a short distance from major attractions and shopping areas. With easy access to the metro station, guests can explore the city with ease. Whether you're interested in sightseeing or shopping, Empire Lisbon Hotel is the perfect base for your stay.

Exceptional Dining and Services
Start your day with a delicious continental breakfast served in the breakfast room. Explore a variety of dining options within walking distance or unwind with a drink at the hotel's bar. With a 24-hour front desk, the hotel ensures that your needs are met promptly and efficiently.

Book your stay at Empire Lisbon Hotel for a memorable and convenient experience in Lisbon.

Important information:

Please note that the full reservation amount must be paid upon check-in.

Please note that reservations of 5 rooms or more are subject to different policies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 45 per person per night when using an existing bed.
    People 4 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 8598 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
D
Daniele • couple • it
9
Pros:

Posizione e pulizia

Cons:

In bagno non funzionava la ventola di aspirazione e il lavandino era un po’ otturato, e in stanza non funzionavano un paio di lucette

2026-07-04 • via Nuitee
A
Agnieszka • family_with_children • pl
10
2026-07-04 • via Nuitee
P
Purita • extended_group • us
9
2026-07-04 • via Nuitee
R
Rafael • extended_group • es
8
Buen hotel con estación metro muy cerca
Pros:

Las instalaciones están muy bien. Buen desayuno.

Cons:

Nada

2026-07-04 • via Nuitee
N
NATANAEL • solo_traveller • br
9
2026-07-03 • via Nuitee
Y
yannie • couple • fr
10
2026-07-03 • via Nuitee
A
albertine • extended_group • ch
7
2026-07-03 • via Nuitee
W
Wedyja • couple • br
10
Ótimo custo benefício. Excelentes funcionários.
Pros:

Quarto com boas acomodações. Camas confortáveis, banheiro de bom tamanho, possui frigobar. Próximo ao metro. Andei muito por carro de aplicativo (Bolt) e não foi caro. Tem um mercado ao lado, pingo doce.
Todos os funcionários extremamente simpáticos, prestativos e ajudaram muito com informações locais. Limpeza impecável .

Cons:

Tudo ótimo.

2026-07-03 • via Nuitee
F
Francisco • solo_traveller • pt
10
2026-07-03 • via Nuitee
J
Jonathan • solo_traveller • gb
10
Gem of a hotel in central Lisbon.
Pros:

Location, air conditioning and a great shower. Breakfast all superb. Staff all really friendly and welcoming.

Cons:

Nothing

2026-07-02 • via Nuitee
N
Nikos • extended_group • gr
9
2026-07-02 • via Nuitee
S
Sandra • couple • pt
7
Perfeita localização e ótima relação preço-qualidade
Pros:

Gostei da simpatia da senhora da recepção e da disponibilidade em nos fornecerem o pequeno almoço fora de horas. Os quarto e WC eram espaçosos e estavam limpos. A cama muito confortável.

Cons:

A janela não deve ser dupla ou a caixilharia não é a melhor...ouvimos o barulho da rua até muito tarde.

2026-07-02 • via Nuitee
M
Marieme • couple • gb
10
Magnifique je recommande super bon petit déjeuner
Pros:

L’accueil à la réception avec Ruth et son collègue j’ai oublié le nom celui du matin qui a fait notre Check in très serviable et super à l’écoute des besoins du client

Cons:

Rien

2026-07-02 • via Nuitee
M
maria • couple • br
10
Pros:

Excelente localização
Próximo a estação de metrô

2026-07-02 • via Nuitee
J
Jan • solo_traveller • de
8
Pros:

Personal war sehr freundlich und das Essen war fantastisch.

Cons:

Keine eigenen Parkplätze für Hotelgäste.

2026-07-01 • via Nuitee
E
Ernest • solo_traveller • pl
7
Pros:

Przestronny pokój. Duże i wygodne łóżko

Cons:

Brak zabezpieczeń w oknach. Słabe działanie klimatyzacji. Bardzo mała lodówka. Bardzo słabe śniadanie. Mało profesjonalna obsługa pokojowa i śniadaniowa. Mała sala śniadaniowa.

2026-07-01 • via Nuitee
I
Inga • solo_traveller • lv
9
2026-07-01 • via Nuitee
I
Inha • couple • by
8
Pros:

Отель неплохой. Хорошие завтраки, приветливый персонал. Было ранее выселение предоставили хороший ланч-бокс.

Cons:

Очень маленький номер нам дали, хотя на фото выглядел иначе. И один раз увидели таракана в комнате.

2026-07-01 • via Nuitee
C
cara • couple • ca
9
Pros:

Comfortable, clean and quiet rooms

Cons:

Traveling from the airport during rush hour took much longer than expected.

2026-07-01 • via Nuitee
J
JIN HEE • solo_traveller • kr
9
Pros:

지하철역에서 가깝고 공항가기도 편해요.
조식도 맛있고 시설도 깨끗하고 슈퍼도 가까워요.
직원분들 친절하시고 로비에 정수기도 이용가능합니다.
최고예요^^

2026-06-30 • via Nuitee