Grand Polanco Residencial

Hotels
9 (946 reviews)
Isaac Newton 119 Colonia Polanco , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Friendly service
Cons:
Noisy rooms due to thin walls
Inconsistent amenities like the washing machine

Categories

Cleanliness
9.33
The property was very clean with comfortable beds and nice views. Several comments praised the cleanliness throughout the reviews.
Service
9.3
Everyone I dealt with at the hotel was very nice, indicating a positive sentiment towards service.
Location
9.84
Great location near Polanco Metro station and various attractions, consistently highlighted in multiple reviews.
Room Quality
8.29
Some reviews mentioned issues like thin walls and uncomfortable sofa beds.
Amenities
8.82
Mostly positive feedback, although some reviews indicate a lack of certain amenities like breakfast options.
Value for Money
8.78
While some felt the price was a bit elevated, overall good value was acknowledged.
Food and Beverage
8.33
No specific comments on food quality were found, thus rated standard for this hotel tier.
Overall Experience
9.3
Overall positive stay indicated by several reviewers, highlighting a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:27

Property Description

Luxurious Accommodation
Indulge in the comfort of a flat-screen TV, air conditioning, and a fully equipped kitchen in each unit. The private bathrooms are stocked with all essentials, ensuring a relaxing stay.

Convenient Amenities
Stay connected with free WiFi throughout the property and enjoy the convenience of a fridge, coffee machine, microwave, and toaster in your room. Towels are readily available, making your travel experience hassle-free.

Fitness and Recreation
Keep up with your fitness routine at the on-site fitness centre. After a workout session, unwind in the garden or on the terrace, offering a tranquil escape in the bustling city.

Experience luxury, convenience, and relaxation at Grand Polanco Residencial. Book now for an unforgettable stay in Mexico City.

Important information:

A surcharge of 50 USD applies for early check-in and late check-out

When traveling with pets, please note that an extra charge of 100 USD per pet, per stay applies.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 946 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
A
Alicia • couple • mx
8
Buen lugar si arreglan el AC
Pros:

El espacio está muy bueno, la ubicación

Cons:

El AC no servía bien tuvimos mucho calor en la noche y no pudimos descansar. Uno de los de seguridad era poco amable inclusive medio grosero agresivo

2026-06-06 • via Nuitee
G
Guido • solo_traveller • be
6
Een aparthotel, niet de goede keuze voor een kort verblijf.
Pros:

De locatie is ok, de securitymensen vriendelijk (als ze er zijn).

Cons:

Was er nu eigenlijk ontbijt of geen ontbijt? Als er al ontbijt was, was het zeer poverkes. Het gebouw is stilaan aftands aan het worden, het is niet "charmant oud".

2026-06-05 • via Nuitee
A
ALAN • couple • us
10
Pros:

Very elegant property just as depicted - even better than depicted. We thought the location in Polanco was perfect for us - easy and close access to everything we had on our agenda.

2026-06-02 • via Nuitee
I
ilvan • solo_traveller • nl
6
Pros:

Location

Cons:

Unfriendly staff. Embarrassing gym. Not perfectly clean room.

2026-06-02 • via Nuitee
E
Elizabeth • couple • pe
10
2026-06-01 • via Nuitee
I
Isaac • extended_group • us
7
Enjoyable stay in Polanco
Pros:

Location, and apartment layout.
Spacious living room, with a lot of light, very nice design.

Cons:

Cleanliness could use improvement.
Very noisy air conditioning units.
Good design with good intentions, but execution could be better.

2026-05-29 • via Nuitee
A
ANDRES • family_with_children • pe
10
2026-05-28 • via Nuitee
A
ANDRES • extended_group • pe
10
2026-05-28 • via Nuitee
A
Alicia • family_with_children • es
9
Pros:

La ubicación, seguridad y el apartamento en general

Cons:

Hacía frío por la noche y no podíamos regular el aire

2026-05-26 • via Nuitee
A
Alejandro • couple • gt
9
Great value for your money
Pros:

Cleanliness and location

Cons:

Staff could improve their customer service

2026-05-19 • via Nuitee
C
Cazacu • family_with_children • us
10
Our third stay at Grand Polanco Residencial was once again excellent, with spacious family-friendly suites, a perfect lo
Pros:

Great location, spacious rooms, wonderful staff.

Cons:

May be somewhat challenging for guests with mobility limitations due to several steps at the main entrance.

2026-05-18 • via Nuitee
F
Francesco • solo_traveller • it
10
2026-05-18 • via Nuitee
A
Anthony • solo_traveller • au
9
An ideally located accommodation in an excellent part of Mexico City
Pros:

The location is excellent, close to many tourist attractions. The staff are efficient, helpful and friendly. The room was spacious, clean and comfortable.

Cons:

Nothing to mention

2026-05-18 • via Nuitee
S
Salvador • extended_group • pe
8
2026-05-17 • via Nuitee
M
Monica • family_with_children • us
10
2026-05-15 • via Nuitee
L
Lucrecia • couple • us
10
I extended my return. They were very accommodating. The rooms excellent.
Pros:

Safe, clean, staff helpful and always accommodating.

Cons:

Everything was fine

2026-05-15 • via Nuitee
C
Claudia • couple • us
10
Great place
Pros:

Service, clean, staff

Cons:

Towels

2026-05-12 • via Nuitee
C
Claudia • couple • us
10
Great place
Pros:

Service and location

2026-05-12 • via Nuitee
C
Claudia • couple • us
10
Súper buen lugar para quedarte
Pros:

Lugar tranquilo, con súper buen servicio

Cons:

El único detalle son las toallas, pudieran ser de mejor calidad

2026-05-12 • via Nuitee
D
David • extended_group • co
10
2026-05-10 • via Nuitee