Grand Polanco Residencial

Hotels
9 (860 reviews)
Isaac Newton 119 Colonia Polanco , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Friendly service
Cons:
Noisy rooms due to thin walls
Inconsistent amenities like the washing machine

Categories

Cleanliness
9.33
The property was very clean with comfortable beds and nice views. Several comments praised the cleanliness throughout the reviews.
Service
9.3
Everyone I dealt with at the hotel was very nice, indicating a positive sentiment towards service.
Location
9.84
Great location near Polanco Metro station and various attractions, consistently highlighted in multiple reviews.
Room Quality
8.29
Some reviews mentioned issues like thin walls and uncomfortable sofa beds.
Amenities
8.82
Mostly positive feedback, although some reviews indicate a lack of certain amenities like breakfast options.
Value for Money
8.78
While some felt the price was a bit elevated, overall good value was acknowledged.
Food and Beverage
8.33
No specific comments on food quality were found, thus rated standard for this hotel tier.
Overall Experience
9.3
Overall positive stay indicated by several reviewers, highlighting a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:27

Property Description

Luxurious Accommodation
Indulge in the comfort of a flat-screen TV, air conditioning, and a fully equipped kitchen in each unit. The private bathrooms are stocked with all essentials, ensuring a relaxing stay.

Convenient Amenities
Stay connected with free WiFi throughout the property and enjoy the convenience of a fridge, coffee machine, microwave, and toaster in your room. Towels are readily available, making your travel experience hassle-free.

Fitness and Recreation
Keep up with your fitness routine at the on-site fitness centre. After a workout session, unwind in the garden or on the terrace, offering a tranquil escape in the bustling city.

Experience luxury, convenience, and relaxation at Grand Polanco Residencial. Book now for an unforgettable stay in Mexico City.

Important information:

A surcharge of 50 USD applies for early check-in and late check-out

When traveling with pets, please note that an extra charge of 100 USD per pet, per stay applies.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 860 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
E
esmeralda • extended_group • mx
10
Excepcional
Pros:

Las habitaciones de muy buen tamaño y las camas muy cómodas, la ubicación del hotel es excepcional. El área de cocina y sala es muy linda y acogedora. Lo recomiendo ampliamente para viaje con amigos / familia.

2026-03-05 • via Nuitee
T
Tania Yunes • extended_group • mx
10
2026-03-05 • via Nuitee
V
Ventura2017 • extended_group • es
8
Lugar muy recomendable en Polanco
Pros:

La amabilidad de todo el personal. El edificio y el apartamento es muy agradable y con un diseño moderno.

Cons:

El mantenimiento en el apartamento es un poco deficiente.

2026-03-03 • via Nuitee
M
Mario • extended_group • cl
9
Pros:

Sin desayuno..lo preparamos en el depto....todo muy bien , excepto que nunca tuvimos un hervidor de agua para calentar agua...si no seria excelente...pero muy buen edificio, depto y ubicacion, recepcionista o seguridad muy amables

Cons:

haber tenido un hervidor de agua

2026-03-02 • via Nuitee
R
Rabel • couple • us
10
GREAT VALUE!!!!
Pros:

GREAT VALUE!!!!

Cons:

Weight room could have had a few heavier dumbels.

2026-03-02 • via Nuitee
C
CLAUDIA • solo_traveller • it
8
Pros:

Stanze grandi e luminose

Cons:

Servizio di reception. Non c’era il personale nell’orario lavorativo e il sabato chiude alle 14

2026-03-01 • via Nuitee
C
CLAUDIA • couple • it
7
Pros:

Bella area urbana e stanze ampie

Cons:

Servizio reception quasi inesistente

2026-03-01 • via Nuitee
F
Franson • couple • us
3
They claimed it was purified water and I spend a full 2 days in my room sick
Pros:

It was a pretty place

Cons:

The “purified” water spigot gave me and my friend diarrhea and vomiting. I was sick for 2 days and my friend for 1 day. The sign on the water spigot said specifically that it was safe for drinking.

2026-02-25 • via Nuitee
G
Gerardo • extended_group • cr
7
Nice stay and beautiful neighborhood.
Pros:

Perfect location, the price was adequate. Very well equipped.

Cons:

Noisy at night, better if it is cleaned everyday.

2026-02-24 • via Nuitee
I
Iromerog • couple • es
10
Muy recomendable
2026-02-14 • via Nuitee
J
Juan Pablo • solo_traveller • ve
10
El mejor lugar para quedarse en México
Pros:

Todo excelente. Limpio todo

2026-02-11 • via Nuitee
C
Cecilia • family_with_children • pe
9
2026-02-10 • via Nuitee
L
Leyla • couple • co
10
2026-02-09 • via Nuitee
M
Marguerite • family_with_children • us
10
Fabulous place
Pros:

The property was perfect! Clean, safe, comfortable and the reception was great! Location was fantastic, close to supermarkets, cafes etc… will return again whenever I visit Mexico City!

2026-02-08 • via Nuitee
S
Sammy • extended_group • hn
10
2026-02-08 • via Nuitee
J
Juan • extended_group • gt
10
Relajación
Pros:

Excelente lugar y ubicación

Cons:

Me hubiera gustado ver desayunos, pero se que eran épocas navideñas

2026-01-31 • via Nuitee
L
Lixiu • couple • us
4
Not worth the amount of money we paid. It is very noisy.
Pros:

The room is clean and spacious.

Cons:

The room had a constant low humming noise, along with a high-pitched noise that occurred every few minutes. These noises significantly disrupted our sleep every night for the entire duration of our stay. We raised this issue and asked to change rooms, but we were informed that all rooms have the same noise problem. There isn't carpet on the floor and the upstairs guest walked around in her shoes all the time and it was very loud.

The breakfast was bare minimum, mostly only cereal and milk and toast. No breakfast is provided on Sunday.

The location is very far away from other interesting neighborhoods such as Roma area and historic district. You basically have to take a taxi to anywhere other than Polanco. As a tourist, this is not a good choice.

2026-01-30 • via Nuitee
J
Jose • extended_group • do
9
Pros:

Ubicación perfecta, instalación inmejorable

2026-01-28 • via Nuitee
S
Sutherland • couple • ca
9
Wonderful place to stay in Polanco.
Pros:

It really exceeded expectations. Our suite was huge and spotlessly clean.

Cons:

The road noise was the only real drawback, but next time I’ll ask for a room facing the courtyard.

2026-01-27 • via Nuitee
J
Jan • couple • ca
8
Fantastic
Pros:

Great room with kitchen and living area. Perfect.

Cons:

Nothing

2026-01-27 • via Nuitee