River Plaza Apartments Brisbane Southbank

Hotels
8 (1903 reviews)
21 Dock Street , Brisbane , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
View
Staff Support
Cons:
Cleanliness Issues
Outdated Rooms
Overpriced

Categories

Cleanliness
6
The room was dirty, dead bugs observed, and significant lack of care regarding cleanliness.
Service
9
Staff were helpful in ensuring quick room preparation for check-in.
Location
9.5
Great location with easy access to Southbank and superb views.
Room Quality
7.5
The room was plain, outdated, and had multiple issues reported, but the view was excellent.
Amenities
8
Some equipment issues and a need for pest control, but overall satisfactory amenities.
Value for Money
7
Considered overpriced compared to other locations with similar ratings.
Food and Beverage
8.5
Standard quality for this hotel tier.
Overall Experience
8.5
Overall, a decent accommodation with significant location advantages despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:44

Property Description

Luxurious Poolside Living

Year-Round Outdoor Pool: Enjoy a refreshing dip in our inviting pool, offering stunning pool views all year round.

Fully Equipped Apartments: Our apartments feature dining areas, balconies, kitchens with dishwashers, and private bathrooms with complimentary toiletries.

Convenient Amenities: Take advantage of private parking, a barbecue area, and proximity to top attractions like South Bank Parklands and City Botanical Gardens.

Experience the ultimate blend of comfort and convenience at River Plaza Apartments. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 22 per day.

Location

Guest Reviews

8
Based on 1903 reviews
Cleanliness: 6
Service: 9
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8.5
M
Maria • couple • au
7
Liked the location
Pros:

Location

Cons:

Room a bit small

2026-03-13 • via Nuitee
G
Glenn • couple • au
8
2026-03-13 • via Nuitee
K
Keren • solo_traveller • au
8
2026-03-12 • via Nuitee
A
Alissa • extended_group • au
9
Great views, beautiful location, close to everything, easy check in/ check out, parking onsite.
Pros:

The views, the cleanliness, the beds were comfy.

Cons:

The smell of the apartment, that the balcony door was left open so we came in to flies and bugs and the tv remote wasn’t charged so we couldn’t use it for a bit.

2026-03-12 • via Nuitee
C
Chelsea • family_with_children • de
5
2026-03-12 • via Nuitee
C
Charlotte • extended_group • au
8
2026-03-10 • via Nuitee
S
Sigourney • family_with_children • au
4
Great for parents who need to balance hospital stay and city experience
Pros:

The location was fabulous, gorgeous view of the city and the river. Short walk to the supermarket and Southbank. It was so close to a ferry terminal and easy to access from the south. We stayed while our son was in the Children’s hospital and it was about a 5 minute walk door to door. Staff were able to accommodate us staying in a room with no carpet which was great for a child with a serious dust mite allergy.

Cons:

Bare minimum furnishing, no lamps in any rooms so overhead glaring light or nothing, the bathroom exhaust was permanently on and loud. No PowerPoints by any of the beds, they were on the opposite side of the room. The kitchen was minimally stocked, the apartment sleeps 4 people and there was enough for two adults to have one coffee on the first day. It’s not a big deal but we were being charged quite a lot per night for a basic set up.
On the day we were leaving we had a flat battery in the parking garage and in the whole time we were there the person at reception didn’t offer any assistance in calling anyone or anything. My partner had to leave for the airport so I was alone with both small kids (one great out of hospital) and ended up in a very stressful situation. Thankfully hours later some of the residents were able to offer assistance.

2026-03-10 • via Nuitee
A
Anu • family_with_children • au
8
2026-03-09 • via Nuitee
E
Emily • couple • au
9
2026-03-09 • via Nuitee
D
David • family_with_children • au
9
2026-03-09 • via Nuitee
S
sara • extended_group • au
10
AMAZING!! And super convenient.
Pros:

Connections and convenience to inner city, close to public transport and pubs and riverstage.
Main bed was so comfy, studio was tidy, neat and clean.

Cons:

Could do with an extra blanket.

2026-03-08 • via Nuitee
L
Liza • family_with_children • au
8
2026-03-08 • via Nuitee
R
Radhakrishnan • extended_group • au
8
2026-03-06 • via Nuitee
K
Kristine • family_with_children • au
10
2026-03-06 • via Nuitee
S
Sacha • extended_group • au
10
2026-03-05 • via Nuitee
M
Maria • extended_group • nz
10
2026-03-02 • via Nuitee
M
Michael • couple • au
10
Great value for money, better than expected.
Pros:

Great view of the Brisbane River, just a short walk to South Bank

2026-03-02 • via Nuitee
J
James • extended_group • au
9
Fantastic
Pros:

Everything

Cons:

Need blackout curtains for bedrooms

2026-03-02 • via Nuitee
S
Stacy • solo_traveller • au
1
Very disappointed and will not stay here again.
Pros:

Views

Cons:

Outdated. Disrepair, carpets and furniture looked unclean. Paint flaking from bathroom ceiling , bathroom door didn’t closed. Stayed in similar apartment in 2025 which was far superior in cleanliness, furniture and decor. Was very disappointed I paid same price for this 2nd rate unit. Even found a pair of underwear or clothing on top of cupboard in kitchen. Booked and charged for 2 carparks only receive one. Called afterhours managers about all these issues and was told no other units available with no solution provided or any offers of monetary recompense. Still
Waiting for a callback.

2026-03-01 • via Nuitee
B
Bridgette • couple • au
10
Fantastic stay. We really enjoyed it. We will be back.
Pros:

Convenience to most places. The cleanliness. The customer service.

2026-03-01 • via Nuitee