Hak Boutique Hotel & Resort

Hotels
Independent
9.2 (40 reviews)
Off Street 52, Wat Chowk Road, Phnear Chey Village, Svay Dangkum, Siem Reap, 17252 , Siem Reap , KH

Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Continental breakfast
Concierge service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Outstanding manager (Hak)
Budget-friendly / recommended by a guest
On-site restaurant and pool
Cons:
Outdated/misleading photos (pool area overgrown)
No TV in some rooms despite listings
Cleaning only on request
Inconsistent hot water
Electrical/safety issues (jug incident, no smoke detectors)
Bathroom flooding and toilet problems
Property in disrepair / maintenance needed

Categories

Cleanliness
8.6
Cleaning is done on request and there are reports of bathroom flooding and inconsistent attention to detail, so slightly below target.
Service
10
Manager Hak and staff are repeatedly described as friendly, helpful and fantastic; strong positive service sentiment from reviews.
Location
9.2
Standard quality for this hotel tier.
Room Quality
8
Multiple room issues noted (no TV despite pictures, rarely hot water, electrical hazards, a small fire from a jug, no smoke detectors, toilet and flooding problems) so noticeably below target.
Amenities
8.8
Amenities are misrepresented in photos (pool shaded by overgrown trees) and there are missing/poorly working items (no TV in some rooms, restaurant not fully operational), so slightly lower than target.
Value for Money
10
One reviewer recommends the property as a budget hotel with great service; perceived value is high despite maintenance issues.
Food and Beverage
9
There is a restaurant on site but it is rarely used, and staff reportedly do not consistently operate fans or lights — a modest downgrade from target.
Overall Experience
10
Mixed reports but strong praise for service and an explicit recommendation from one guest lead to an overall positive summarized experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-08 10:17

Property Description

Discover the charm of Hak Boutique Hotel & Resort, your serene retreat in the heart of Siem Reap.

Recreational Bliss
Dive into relaxation in our refreshing outdoor pool or explore the area with our bicycle rentals. Enjoy the perfect blend of adventure and leisure at your doorstep.

Culinary Delights
Savor a delicious meal at our on-site restaurant or indulge in room service for a cozy night in. Start your day right with a complimentary continental breakfast served daily from 7 AM to 10 AM.

Convenient Amenities
Benefit from express check-in and check-out, complimentary Wi-Fi, and roundtrip airport shuttle service for easy accessibility. Our 13 air-conditioned rooms offer private balconies, minibars, and flat-screen TVs for your comfort.

Book your stay at Hak Boutique Hotel & Resort today and experience the perfect blend of hospitality and convenience!

Important information:

  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.2
Based on 40 reviews
Cleanliness: 8.6
Service: 10
Location: 9.2
Room Quality: 8
Amenities: 8.8
Value for Money: 10
Food and Beverage: 9
Overall Experience: 10
K
Kara solo_traveller au
10
2026-03-15 via Nuitee
C
colin couple gb
6
I enjoyed my stay.
Pros:

Hak the manager was fantastic. Excellent service. Very helpful. Hak will help you in any way possible. If you are looking for a budget hotel with great service I recommend Hak Boutique.

Cons:

I noticed the pictures on booking.com are very out of date. We could not sit in the sun around the pool as the trees have fully grown since the pictures were taken. We had planned to spend some time relaxing at the pool. If you are planning to get up and go out every day then this may not be a problem.

2026-03-13 via Nuitee
B
barrie family_with_children au
6
The Reality
Pros:

Staff are friendly

Cons:

No TV I did ask prior to arrival but no answer pictures still shows TV.
Cleaning is on request I didn't know that in the beginning.
Very rarely is there hot water.
First day there the jug blew up and caught fire so I had a fire in the room just as well I managed to throw it outside I did sustain a small burn the owner Hak was not too concerned
There are no smoke detectors in the resort
You pretty much have to do everything for yourself
There is a restaurant but no attraction they don't turn on the fans or lights I only saw 1 person frequentl it I used it twice in a month.
Staff are nice but the place is in disrepair if it were in Australia it would be shut down safety issues no maintenance
I don't think they get many customers
There are many small jobs need fixing
Power ponts hanging off the wall
Bathroom floods
Toilet has a mind of its own
No attention to detail
I would say they could fix the issues in a week
It needs a new vision
It's sold on current pictures which are out of date
Very cleaver photography pictures make things look so big but in reality there not
As I said staff are friendly and nice

2026-03-12 via Nuitee
V
Vuthyrith couple kh
8
2026-01-03 via Nuitee
M
Margot extended_group fr
7
2025-11-22 via Nuitee
A
Alexandra solo_traveller fr
9
Rapport qualité prix imbattable
Pros:

Calme, gentillesse des propriétaires, rapport qualité excellent

Cons:

Rien si ce n’est que la piscine ne m’a pas donné plus envie que cela

2025-10-26 via Nuitee
N
Nicole family
10
Pros:

Really enjoyed Hak and his family. The hotel was about 1 km from the city and only a dollar or two to get into town. But it was nice and quiet and away from crazy pub Street. We had a fantastic time and the hotel driver Joy helped us get everywhere we needed to go. If you have kids definitely check out the water park. It's clean and really fun! We had a fantastic time at the temples and the hero. Rats and the botanical garden and would really recommend this hotel as both the driver and the owners of the hotel are Cambodian and speak excellent English. Also there was excuse me free water to refill water bottles with and The prices of the meals at the hotel were excellent, only a few dollars and the food was delicious. Highly recommend! We will be back!

2025-02-27 via Nuitee
M
Mark
10
Wonderful stay
Pros:

Hal and his family were amazing hosts and looked after me (as I was ill) for the week I stayed there.
The room was spacious and clean. Food great and priced well.
And the pool was the perfect medicine.

2025-01-17 via Nuitee
A
AdamS625 Family gb
10
Unbeatable
Pros:

What can I say? There is so much to fit into a review. Our family stayed for almost a month and we felt so at home, we never wanted to leave. Hak and Ming make everyone feel amazingly welcome and you quickly feel like part of a big, warm family along with the other guests. It became a community for our kids and every day was such a pleasure. It's quiet (out of the middle of town) - perfect for a family and small enough to retain a friendly atmosphere. Everything is personal and full of pride. Hak look's after the grounds with love and care and Ming's cooking is the best we had in Siem Reap and at such a reasonable price. The pool is bliss on a hot day, just to sit and read or pass the time with other customers, share stories and advice. And then you're a quick tuktuk ride from the most amazing temples and history we've ever seen! I doesn't get any better than this!

2025-01-10 via Tripadvisor
A
Asami
10
Pros:

Beautiful hotel managed by Mr. And Mrs. Hak.
The room was clean and Mrs. Hak was very kind, she helped me talking with tuktuk driver when he got lost.

We need a ride from a city to the hotel, but worth it because you can wake up with the voices of birds and animals.

2024-09-17 via Nuitee
D
Duncan
10
Garden of Eden stay
Pros:

Felt more like a resort than a hotel. Gorgeous tropical plants throughout, super clean pool, quiet neighborhood and wonderful hosts. 10 minute ride to center of town although the road it is on needs some serious upkeep

2024-02-11 via Nuitee
R
richard
10
Excellent
Pros:

Excellent! Friendly staff, good food, nice pool.

2024-01-22 via Nuitee
R
Ralph
10
Pros:

Everyone was so kind and welcoming, gracious, and professional. The Sky Pool is a joy. Breakfasts are wonderful, Room Service unbelievably fantastic, too! They will make you feel welcomed and customer service is amazing!

2023-10-20 via Nuitee
M
MisiCork Solo travel ie
10
Beautiful days in Siem Reap and Angkor
Pros:

I spent two and a half weeks in Asia recently and 5 days of that in Siem Reap at Hak's Boutique Hotel. it was an amazing experience. The garden is like a little paradise with beautiful tropical trees, birds, lizards and a pool to cool down. I loved every minute being there.
The room and bathroom were clean and big and the whole of the Hotel is excellent for relaxing there after the exhausting visits in the temples of Angkor.
Hak is a very helpful and nice guy, sent Lucky the tuktuk driver to pick me up from the airport. From that point I went everywhere using the services of Lucky.
Thanks guys! I will definitely come back.
And Hak! The plants have survived the trip back home, now I jut hope they will survive the weather here too. :)

2023-05-19 via Tripadvisor
B
berryo206 Solo travel
10
Fantastic !!
Pros:

It was realy amazing to stay here !!
Mr.Hak, his wife and their 2 children are the best host you can have !! They do everything to give you a wonderfull time !

Also Lucky, the tuk tuk driver from the house is a friendly and good man, he brings you everywhere you want too go in a safe way !!
Greetings and ti'll the next time !!

2023-04-05 via Tripadvisor
X
Xhara71 Solo travel gb
10
Great value for money, really helpful owner
Pros:

First the positives. Room was clean with a comfortable bed, and the shower had plenty of hot water. The breakfast though simple was tasty and there’s a good range of dishes for the evening meal, all priced around $4. However the biggest plus is the owner Hak who is ever so helpful, arranging pretty well anything you need. He was also up for my 5.30am departure so he could give me a takeaway breakfast.
The only negative is it’s a little out of town in a new area which means a lot of Tuk Tuk/taxi drivers struggle to find it. It is however accurately placed on google maps which is very handy.
Overall I would stay again if I returned to Siem Reap

2023-01-20 via Tripadvisor
A
Akira
10
Pros:

居心地が良く、突然の宿泊延長にも快く対応して頂きとても満足しています。

2023-01-13 via Nuitee
M
macw811 NONE kh
10
A little slice of calm in the chaos of S.E. Asia.
Pros:

Don't worry about the location being outside of the city centre. A short $1 tuk-tuk ride drops you right in the middle of the city, any time of the day or night.

What you get in exchange for the need to take a cheap tuk-tuk into town, is a lovely hotel, with a lush tropical garden and a fantastic pool. This makes it the perfect place to relax away from the chaos of the city.

The rooms are clean, and the on-site restaurant serves delicious food, cooked by a popular YouTube presenter, who specialises in cooking Cambodian food in the traditional manner.

The cherry on top, is the fact that the owner, Hak, and his entire family, are all such lovely, friendly and helpful people. Whatever you need to make your visit to Siem Reap perfect, Hak and his team can assist you with.

2022-12-09 via Tripadvisor
S
stefanielL6275HL Couples gb
10
Amazing Hotel , Great Owner
Pros:

Me and my partner have spent a wonderful days with Hak and we thoroughly enjoyed every moment at Hak BoutiqueHotel. The room was spacious and comfortable, clean. the owner Hak and his family were so helpful and awesome, they arrange our airport pickup and tours. Haks wife cook fantastic meal and we ate here most of the evening. Swimming pool and garden was great and relaxing after a long hot days out doing temples. we would highly recommend Hak BoutiqueHotel to anyone.

2022-11-29 via Tripadvisor
J
jlfercan83 Couples gb
8
Cozy and confortable. Awesome manager
Pros:

Cozy and lovely small hotel, family-run business. Owner Mr. Hak is awesome and will do his best to help you planning your day trips and make your stay easy and confortable. Would come back if i visit Siem Reap again.

2022-10-25 via Tripadvisor