Pontac Manor Hotel & Restaurant

Hotels
8.7 (146 reviews)
16 Zion Street , Paarl , za

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Room cleanliness issues
Small room size for some
Old interior

Categories

Cleanliness
7.8
Some issues noted with room cleanliness.
Service
9.3
Exceptional staff were willing to help and very friendly.
Location
9.3
Great location for exploring Paarl and surrounds.
Room Quality
8.3
Rooms were spacious, but cleanliness of furnishings was questioned.
Amenities
8.8
Good facilities such as a great restaurant.
Value for Money
8.3
Overall good value, but some issues detracted from the experience.
Food and Beverage
9
Positive remarks about the breakfast and restaurant.
Overall Experience
8.8
Mixed feelings, but overall a good experience considering staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:11

Property Description

Victorian Elegance and Modern Comfort
Step into a world where Victorian elegance meets modern comfort at Pontac Manor Hotel & Restaurant. The stunning Victorian manor offers individually decorated guest rooms with handcrafted furnishings for an extremely comfortable stay.

Culinary Delights and Scenic Views
Indulge in delectable cuisine while taking in the picturesque views at Pontac Manor. Whether you choose to dine outside overlooking the garden pond or inside surrounded by colorful African decor, your dining experience will be unforgettable.

Tailored Experiences Just for You
Let us personalize your stay with a range of activities, from relaxing professional massages to exciting horse riding adventures. Your hosts at Pontac Manor are dedicated to ensuring you have a memorable and enjoyable visit.

Experience the perfect blend of luxury and hospitality at Pontac Manor Hotel & Restaurant. Book now for an unforgettable stay.

Important information:

Please note that in case of early departure, the total price of the reservation will be charged.
Please note that the property has an internal staircase and no elevator. Please request a ground‑floor room if stairs may be an issue.Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    People 17 years old and over stay for ZAR 450 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 146 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9
Overall Experience: 8.8
P
Paul • couple • ie
8
2026-02-08 • via Nuitee
P
p • solo_traveller • za
8
2026-01-26 • via Nuitee
K
Khaliza • couple • my
10
Awesome stay as usual. Can't wait to return soon!
Pros:

Breakfast spread was good, the bed was firm and so comfortable that I wanted to sleep in more. The staff was very accommodating and prompt to our requests.

Cons:

More light at the parking lot.

2026-01-26 • via Nuitee
L
Leo • solo_traveller • it
8
Sudáfrica estilo colonial
Pros:

La habitación y patio del hotel

Cons:

El desayuno

2026-01-23 • via Nuitee
J
Jean • couple • za
7
A good central location for a short stay
Pros:

The veranda overlooking the garden. The situation close to town. The big bathroom.The hardworking friendly staff

Cons:

The breakfast was poor. Dry scones and croissants.

2026-01-21 • via Nuitee
A
Alexander • extended_group • ru
10
Pros:

true old manor kept with love and accuracy
huge rooms
nice breakfast
friendly service

2026-01-09 • via Nuitee
K
Kim • couple • nl
8
2026-01-08 • via Nuitee
J
JOHANNES • solo_traveller • za
10
Good accommodation
Pros:

N/A

Cons:

N/A

2026-01-04 • via Nuitee
P
Petri • solo_traveller • ky
9
2026-01-04 • via Nuitee
B
Bernard • solo_traveller • gb
9
Pros:

The location, staff and the food

Cons:

My room was not very clean

2026-01-03 • via Nuitee
B
Brown • couple • us
9
2025-12-26 • via Nuitee
U
Ute • solo_traveller • de
7
Charme laengst verblasst
Pros:

Sehr freundliches Personal, grosser Parkplatz.
Sehr gutes Restaurant, Hotel reservierte dort Platz fuer mich und ich bekam mein Essen viel frueher als andere Gäste die scnon laenger dort waren.

Cons:

Das Interieur des Hotels ist noch aus dem vor vor letzten Jahrhundert. Das weiss man, wenn man dort Bucht. Jedoch waren im Wasserhahn im Bad grüne Algen ähnliche Ablagerungen.
Das Fenster ließ sich dort nicht oeffnen.
Es waren nur ein paar Gäste da. Angebot Bar und sonstiges mittelmäßig.
Fruehstueck auf Anforderung, schnell und schmackhaft.
Wuerde sicher nicht mehr dorthingehen, alles zu verstaubt. Zu dem Zeitpunkt waren in Paarl wenig freie Zimmer - warum dann das Hotel so wenig Gäste hatte..... 😉

2025-12-20 • via Nuitee
H
Henoch • couple • ch
8
Pros:

Das Personal ist sehr freundlich und die Lobby ist immer besetzt.
Zum Frühstück wird ein umfangreiches, feines Buffet angeboten.k

Das Zimmer ist geräumig und die Fenster im Bad und im Schlafzimmer lassen sich öffnen, damit die Luft zirkuliert. Auch die Klimaanlage funktioniert einwandfrei.

Im Restaurant zur Seite des Hotels isst man vorzüglich. Um einen Platz zu erhalten ist die vortägige Reservation notwendig - oder man hat Glück!
Cattle Baron: 021 872 5577

2025-12-15 • via Nuitee
J
jemina • couple • gb
3
The hotel did not meet my expectations at all
Pros:

Exceptional staff. All willing to help. Tendai was good, tried to make our stay comfortable
Good size bathroom though the water in the bath was dirty yellow water.

Cons:

Found the tea facilities in the wardrobe,kettle had left over water yet it was in the wardrobe. Could not make tea and coffee in the room because did not find this clean and hygienic.
Room too small for the big pillows and cushions that fill half the bed.No space to put our bags to allow safe movement in the room.
Two single beds in the room, prepared and made as single beds yet I asked for a double bed. Very uncomfortable nights.
Set of stairs to take with heavy bags up to the room. No lift at the hotel.

2025-12-07 • via Nuitee
N
Nokuthula • solo_traveller • za
10
2025-12-03 • via Nuitee
O
Okuhle • solo_traveller • za
10
2025-12-03 • via Nuitee
A
Andrea • extended_group • za
8
We felt right at home at Pontac, wish we could stay longer! Can't wait to be back!
Pros:

Beautiful building and surroundings. The room was beautiful and the bed was very comfortable. The bathroom was very spacious with lovely soap and shampoo provided. The staff was very attentive and friendly. Location is perfect to explore Paarl and surrounds. Breakfast was great, too!

2025-12-02 • via Nuitee
H
Hendre • couple • za
9
2025-11-24 • via Nuitee
E
Emile • extended_group • za
10
Fabulous
Pros:

Everything

Cons:

Nothing

2025-11-23 • via Nuitee
W
WILLEM • couple • na
10
2025-11-21 • via Nuitee