Pontac Manor Hotel & Restaurant

Hotels
8.7 (156 reviews)
16 Zion Street , Paarl , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Room cleanliness issues
Small room size for some
Old interior

Categories

Cleanliness
7.8
Some issues noted with room cleanliness.
Service
9.3
Exceptional staff were willing to help and very friendly.
Location
9.3
Great location for exploring Paarl and surrounds.
Room Quality
8.3
Rooms were spacious, but cleanliness of furnishings was questioned.
Amenities
8.8
Good facilities such as a great restaurant.
Value for Money
8.3
Overall good value, but some issues detracted from the experience.
Food and Beverage
9
Positive remarks about the breakfast and restaurant.
Overall Experience
8.8
Mixed feelings, but overall a good experience considering staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:11

Property Description

Victorian Elegance and Modern Comfort
Step into a world where Victorian elegance meets modern comfort at Pontac Manor Hotel & Restaurant. The stunning Victorian manor offers individually decorated guest rooms with handcrafted furnishings for an extremely comfortable stay.

Culinary Delights and Scenic Views
Indulge in delectable cuisine while taking in the picturesque views at Pontac Manor. Whether you choose to dine outside overlooking the garden pond or inside surrounded by colorful African decor, your dining experience will be unforgettable.

Tailored Experiences Just for You
Let us personalize your stay with a range of activities, from relaxing professional massages to exciting horse riding adventures. Your hosts at Pontac Manor are dedicated to ensuring you have a memorable and enjoyable visit.

Experience the perfect blend of luxury and hospitality at Pontac Manor Hotel & Restaurant. Book now for an unforgettable stay.

Important information:

Please note that in case of early departure, the total price of the reservation will be charged.
Please note that the property has an internal staircase and no elevator. Please request a ground‑floor room if stairs may be an issue.Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    People 17 years old and over stay for ZAR 450 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 156 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9
Overall Experience: 8.8
L
Leoné • solo_traveller • za
9
Pros:

Beautiful

Cons:

I booked my stay just before midnight as my original accommodation was terrible and I could not stay there. The reception would not give me a room because I could not provide a proof of payment even though I showed them the payment made to booking.com and the confirmation nr and mail. They insisted that I pay again. After about 30 min and me refusing to pay again (and s higher rate) they gave in. After all this they informed me they might not even have a room as they are busy renovating. After all that frustration they finally gave me a room.

2026-05-20 • via Nuitee
L
Liesel • family_with_children • za
10
Great stay - beautiful property.
Pros:

Beautiful historical property with great facilities in the Family Unit.

Cons:

-

2026-05-16 • via Nuitee
C
Charles • solo_traveller • za
10
2026-05-15 • via Nuitee
L
Linda • extended_group • za
8
Cons:

I didn't complain but the bedside bulb was fused and the overhead light flickered. Maybe should be seen to - room 3.

2026-05-12 • via Nuitee
A
Annelou • couple • nl
8
Rust en comfort met uitzicht op de bergen
Pros:

Prachtig gerenoveerd historisch gebouw. Zeer vriendelijke en persoonlijke service. Veel mooie en geurende beplanting. Heel goed restaurant. Zwembadje.

Cons:

Kamer 16 voelde wat klam/vochtig.

2026-04-30 • via Nuitee
P
Prashim • solo_traveller • za
8
Pros:

Convenient

Cons:

Parking gets full because of the cattle baron

2026-04-27 • via Nuitee
B
BRIAN • extended_group • za
8
Pros:

Nice, old style hotel. Comfortable. The restaurant next door is superb.

2026-04-21 • via Nuitee
B
Bianca • solo_traveller • za
8
2026-04-21 • via Nuitee
P
Pat • couple • za
9
2026-04-02 • via Nuitee
F
Frederick • couple • za
6
We had a pleasant stay. The place has a lot of charm, but feels a little run down and tired.
Pros:

I enjoyed the spacious bedroom and bathroom. The air conditioning was working well. I suggest that you put an alternative on the bed, such as a cotton blanket in the very hot summer months. Loved the charm of the old manor house, however I think you need to start to freshen up a little. It is in need of new/clean carpets and a fresh layer of paint in the bedroom and bathroom. Loved the gardens, the views and the charm of the place.

Cons:

We had a pleasant stay, but the breakfast can really be upgraded. I got the impression that the confectionery was not fresh. The cold meats and salmon also looked dried out and it should have been kept cold in some way during the extreme heat. There were no staff present on Sunday morning during our breakfast and we were left to our own devices. I would advise that someone be available to pour tea/coffee. There were no teapots in sight.

2026-03-19 • via Nuitee
D
Delani du Toit • solo_traveller • za
7
2026-03-14 • via Nuitee
F
FM • extended_group • nl
9
2026-03-02 • via Nuitee
W
Werner • solo_traveller • au
9
Lovely relaxing experience
Pros:

The peace and quiet

Cons:

I liked everything

2026-02-25 • via Nuitee
P
Paul • couple • ie
8
2026-02-08 • via Nuitee
P
p • solo_traveller • za
8
2026-01-26 • via Nuitee
K
Khaliza • couple • my
10
Awesome stay as usual. Can't wait to return soon!
Pros:

Breakfast spread was good, the bed was firm and so comfortable that I wanted to sleep in more. The staff was very accommodating and prompt to our requests.

Cons:

More light at the parking lot.

2026-01-26 • via Nuitee
L
Leo • solo_traveller • it
8
Sudáfrica estilo colonial
Pros:

La habitación y patio del hotel

Cons:

El desayuno

2026-01-23 • via Nuitee
J
Jean • couple • za
7
A good central location for a short stay
Pros:

The veranda overlooking the garden. The situation close to town. The big bathroom.The hardworking friendly staff

Cons:

The breakfast was poor. Dry scones and croissants.

2026-01-21 • via Nuitee
A
Alexander • extended_group • ru
10
Pros:

true old manor kept with love and accuracy
huge rooms
nice breakfast
friendly service

2026-01-09 • via Nuitee
K
Kim • couple • nl
8
2026-01-08 • via Nuitee