Elements Tulum Boutique Hotel

Hotels
8.6 (433 reviews)
Calle Sol Oriente entre Avenida Coba y Calle Escorpion , Tulum , mx

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited parking
Maintenance needed in bathroom

Categories

Cleanliness
7.65
Several remarks indicated issues with cleanliness, such as stained bedding and old towels.
Service
9.15
Consistently praised for friendly and helpful staff.
Location
9.15
Repeatedly highlighted as excellent and convenient, especially for access to local amenities.
Room Quality
8.65
Rooms were generally spacious and well-equipped, although some comments noted maintenance issues.
Amenities
8.15
Mentioned positively overall, but some amenities like the pool were described as small.
Value for Money
8.65
Good value given the location and service, despite some cleanliness concerns.
Food and Beverage
8.65
Breakfast and food options were received well, especially the coffee and pancakes.
Overall Experience
8.75
Overall experience was positive, but with notable flaws in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:10

Property Description

Luxurious Accommodation in Tulum

Exquisite Amenities: Enjoy the convenience of a tour desk, luggage storage, and concierge service, ensuring a seamless stay.

Comfortable Rooms: Relax in well-equipped rooms with modern amenities like flat-screen TVs, air conditioning, and private balconies in select rooms.

Convenient Location: Explore Tulum easily with the hotel's proximity to key attractions like Tulum Archeological Site and Tulum Bus station.

Book your stay at Elements Tulum Boutique Hotel for a truly unforgettable experience in Tulum.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 433 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
S
Serena • couple • it
8
Bella camera e posizione comoda per le escursioni
Pros:

Camera molto grande con balcone, come base per organizzare escursione comoda per la posizione in una strada interna ma vicino a un grande supermercato e a Starbucks (spesso punto di ritrovo per le escursioni), comodo poter riempire la bottiglia d’acqua

Cons:

Poca insonorizzazione: L’hotel si trova si trova in una strada interna ma dalla nostra camera si sentiva comunque il rumore delle macchine della strada principale
La camera aveva un odore strano, non so se dovuto ai prodotti per le pulizie usati o a umidità

2026-03-14 • via Nuitee
L
Laetitia • couple • ca
8
Pros:

The check-in lady was super friendly. The hotel is nice comfortable and clean.

Cons:

Room is a bit dark but this seems to be the case in every hotel in Mexico.

2026-03-13 • via Nuitee
A
Ayfer • couple • gb
8
2026-03-12 • via Nuitee
M
Michał • extended_group • pl
10
2026-03-12 • via Nuitee
C
Carlos • couple • es
8
Pros:

Zona tranquila en Tulum

2026-03-10 • via Nuitee
A
Ainhoa • couple • es
9
Comidad y tranquilidad en el pueblo.
Pros:

Hotel nuevo, cómodo y con todas las prestaciones que necesitas. Habitación amplia con baño grande, con buena presión de agua.
El hotel está ubicada a 2 min de la avenida principal del pueblo, lo suficiente cerca para ir de paseo sin estar metida en el bullicio. Sin duda, para repetir. El desayuno que tienen al lado de carta a buen precio y muy rico.

Cons:

Te piden un depósito como garantía al llegar, podrían indicarlo en la reserva para tenerlo en cuenta.

2026-03-09 • via Nuitee
L
Loris • solo_traveller • fr
10
Bien
Pros:

C’etait super et calme

Cons:

Rien

2026-03-09 • via Nuitee
E
EDDY • couple • fr
1
Séjour très mauvais, on a dû partir
Pros:

Hôtel basique, juste de passage suffit largement.

Cons:

Le manager de l’hôtel n’est pas du tout compréhensible, y’a rien à coter sans véhicule impossible de faire quoi que ce soit.

2026-03-09 • via Nuitee
L
Lynn • couple • us
10
Great hotel near town but far enough away it was quiet
Pros:

Really friendly staff, clean room and nice pool to relax by. Near grocery stores which was convenient for getting cheap snacks and such. Free purified water to refill our water bottles before we left which was great.

Cons:

Shampoo and conditioner were eco friendly which is great for the environment, unfortunately my hair doesn't love it. If you are similar pack your own shampoo with you.

2026-03-06 • via Nuitee
V
Vizcayno • couple • mx
9
2026-03-05 • via Nuitee
C
charles • solo_traveller • gb
9
Pros:

Staff

Cons:

Nothing

2026-03-05 • via Nuitee
D
Da • couple • fr
10
Un super séjour
Pros:

Nous avons beaucoup apprécié l’emplacement, le personnel très sympa et arrangeant, la chambre confortable, le déjeuner le plus incroyable que l’on ait eu ( dans le restau à côté).

Cons:

Le seul probleme etait que le wifi était mauvais. Nous n’arrivions pas à avoir de réseau dans la chambre.

2026-03-04 • via Nuitee
M
Mila • solo_traveller • ch
6
Pros:

La piscine et la végétation.

Cons:

L humidité de la chambre

2026-03-02 • via Nuitee
V
Veli-Matti • family_with_children • fi
9
Pros:

Siisti , iso huone, hyvä aamupala , parkkipaikka autolle

2026-02-28 • via Nuitee
E
Emmanuel • couple • mx
9
2026-02-25 • via Nuitee
S
Sarah • couple • de
10
2026-02-25 • via Nuitee
S
Sarah • couple • de
9
2026-02-25 • via Nuitee
J
José Alberto • couple • mx
8
Estancia tranquila y limpia
Pros:

La ubicación, muy bien sin ruidos ni escandalos

Cons:

La televisión. No la pudimos ver , ni siquiera la television abierta, menos la de paga y. Entretenernos, esperamos se mejore porque los controles no sirvieron, considero que si esto lo mejoran el servicio subirá de calidad, además si pusieran desayunos un poco más económicos estaría fabuloso. Gracias

2026-02-24 • via Nuitee
Q
Quiroga Sykes • couple • ar
9
2026-02-23 • via Nuitee
L
Lukas • couple • at
10
2026-02-22 • via Nuitee