WoodSpring Suites Austin South Central I-35

Hotels
•
Choice Hotels International
6.6 (132 reviews)
4911 S IH35, Austin, Texas, 78744 , Austin , US
1-512-344-9271

listing image 1
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Pets allowed

Facilities

Fitness facilities
Express check-out
Free WiFi
Express check-in/check-out
Elevator
Fitness facilities
Front desk (limited hours)
Express check-out
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Nice and clean rooms
Friendly front desk staff
Cons:
Worn furniture
Poor cleanliness
Missing amenities

Categories

Cleanliness
5.48
Multiple reviews indicate issues with cleaning, such as dirty hallways and unclean floors.
Service
7.95
While there were reports of issues checking in, the front desk staff were described as nice.
Location
6.49
No significant positives or negatives mentioned regarding location.
Room Quality
6.44
Some rooms noted as clean but others had issues like worn furniture and uncomfortable beds.
Amenities
5.47
Reports of missing amenities like coffee makers and toiletries.
Value for Money
7.43
Some guests felt it was acceptable pricing for the experience, despite several issues.
Food and Beverage
6.48
No information provided on food and beverage options.
Overall Experience
7.05
Overall experience noted as 'not too bad' with mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:53

Property Description

Discover the ultimate combination of comfort and convenience at WoodSpring Suites Austin South Central I-35.

Spacious Accommodations
Make yourself at home in one of our 122 thoughtfully designed rooms, featuring fully equipped kitchens with full-sized refrigerators and stovetops—perfect for all your culinary needs. Enjoy ample living space with flat-screen TVs and complimentary Wi-Fi to keep you connected.

Exceptional Amenities
Stay active with our on-site fitness center or take advantage of convenient amenities such as laundry facilities, express check-out, and free self-parking. Whether you're here for business or leisure, everything you need is at your fingertips.

Prime Location
Situated in Franklin Park, you're just moments away from attractions like South Congress Avenue and the Austin Convention Center. Embrace Austin's vibrant culture with local hotspots easily accessible from our location.

Book your stay today for a memorable experience!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6.6
Based on 132 reviews
Cleanliness: 5.48
Service: 7.95
Location: 6.49
Room Quality: 6.44
Amenities: 5.47
Value for Money: 7.43
Food and Beverage: 6.48
Overall Experience: 7.05
J
Jimmy
10
Pros:

Great service, friendly & respectful

2025-10-07 • via Nuitee
W
William
2
Pros:

No breakfast or restaurant near property
Beds were too tall and inaccessible to wheelchair user

2025-10-06 • via Nuitee
L
Luis
4
Pros:

The hall had a weird smell and the room smelled like chemicals or cleaning products a lot

2025-10-03 • via Nuitee
M
Manuela • family
2
Pros:

Elevator not working
Sheets gray and stained
One tiny bar of soap for shower and hands
No wash cloths, no hand towels, no kleenex
Only two pillow provided

2025-09-30 • via Nuitee
D
Dennis
2
Worn out
Pros:

No lounge chair in room, no coffee maker, elevator broken. Chair at desk, upholstery was worn with torn fabric.

2025-09-25 • via Nuitee
L
LaKesha
2
Horrible Hotel with No Front Desk Staff
Pros:

We were unable to check into our room when we arrived at 4:00,pm because their systems were down. I contacted them at 10:30 pm to see if we could check in and was told yes because our room Was already paid in full but whrn we arrived there was no one at the front desk to give us a room card, nor a hotel phone available to dail 500 per their sign. I called the msin numbet several times and was advised I would have to get a refund from my third party I booked with. This is ridiculous that I paid for a room in full and was unable to check in due to no one being available to let us in. I have NEVER been to a hotel that didn't gave someone on site! I am requesting a full refund!

2025-09-21 • via Nuitee
M
Myo
6
Pros:

No elevator service

2025-09-13 • via Nuitee
R
Roger
6
Pros:

The elevator wasn't working, and I had to walk three flights of stairs. The lack of an elevator meant that room cleaning service couldn't access the upper three floors of the facility.

2025-09-13 • via Nuitee
E
Ever
10
Pros:

Very nice and clean

2025-08-30 • via Nuitee
K
Katya • family
2
Pros:

neglected, dirty hallways, smell of marijuana, noisy and incredulous staff, they don't know anything, laundry without supplies,

2025-08-03 • via Nuitee
N
Nathan
10
Pros:

Clean and nice

2025-07-28 • via Nuitee
A
Ashley
2
Pros:

parking lot was difficult to find and also the rooms were just horrible, no shampoo, no conditioner no soap. Also bed was like a rock and sheets stained.

2025-07-24 • via Nuitee
M
Maricela • family
10
Pros:

no further comments, everything was good.

2025-07-17 • via Nuitee
J
Jesus
10
5 stars
Pros:

The best family was happy

2025-07-16 • via Nuitee
C
Corey
10
Pros:

Pretty nice for the price

2025-07-16 • via Nuitee
E
Ericnisha
6
Hotel review
Pros:

It wasn't too bad! I ask for a room on the top floor for more quiet and nobody stomping above me. My room was clean but look like they didn’t clean the floor. Also the people next to me was playing music loud until 2am and one night I heard them arguing and yelling. The trash bags in the room are so cheap, my bags broke on me and didn’t have but one extra bag to use. No housekeeping while you stay I had to walk to the dumpster to take my trash bags.The front desk people are nice and it not too bad of a stay, It can be better though.

2025-07-12 • via Nuitee
N
Nathan • family
10
Pros:

Very clean and quiet hotel people were very nice and room was very spacious and clean and comfortable

2025-07-12 • via Nuitee
C
Charles
10
Pros:

I liked the young lady who helped me with checking in. Very nice and helpful.

2025-07-04 • via Nuitee
J
John • partner
6
Pros:

Lacking customer service. Kitchen had no essentials:/

2025-06-21 • via Nuitee
J
Jonathan • family
10
Pros:

Likes: Clean rooms, cooktop in kitchenette, secured doors in between lobby and hotel rooms.

Dislikes: No dishes/silverware/cookware provided in kitchenette.

2025-06-09 • via Nuitee