SureStay Plus Hotel by Best Western Sacramento North

Hotels
•
SureStay Plus Hotel by Best Western
6.2 (1563 reviews)
350 Bercut Drive , Sacramento , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Good location
Cons:
Dirty rooms
Limited breakfast options
Noisy surroundings

Categories

Cleanliness
4.66
Several reviews mentioned issues like dirty walls and odors.
Service
8.13
Common positive sentiment regarding staff helpfulness and friendliness.
Location
7.67
Good location for accessibility, although some noted nearby undesirable areas.
Room Quality
5.62
Mixed feelings due to reports of old mattresses and cramped rooms.
Amenities
6.65
Decent amenities like breakfast and security, but there were some complaints.
Value for Money
6.11
Fair pricing noted, but issues reported might affect overall value perception.
Food and Beverage
5.16
Many reviews criticized breakfast variety and quality.
Overall Experience
5.63
Guests experienced a mix of good and bad; some return visits may not be considered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:28

Property Description

Modern Comforts
SureStay Plus Hotel by Best Western Sacramento North offers air-conditioned guest rooms with free WiFi, flat-screen cable TV, microwave, refrigerator, coffee machine, and work desk. Some rooms even feature a balcony for a touch of luxury.

Convenient Amenities
Start your day right with a delicious continental breakfast available daily at the property. Explore nearby attractions like the California State Railroad Museum and Crocker Art Museum, both just a few kilometers away.

Ideal Location
Situated in Sacramento, this hotel is not only close to popular museums but also just 13 km from Sacramento Airport, making it a convenient choice for travelers. Book your stay at SureStay Plus Hotel by Best Western Sacramento North now!

Important information:

A valid credit card or cash deposit is required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.2
Based on 1563 reviews
Cleanliness: 4.66
Service: 8.13
Location: 7.67
Room Quality: 5.62
Amenities: 6.65
Value for Money: 6.11
Food and Beverage: 5.16
Overall Experience: 5.63
L
Lloyd • couple • us
9
Pros:

The Brother the front desk is very helpful. The breakfast crew was very responsive.

2026-10-17 • via Nuitee
M
Marcia • couple • us
1
Worst hotel I've ever stayed at
Pros:

I think the management is poor he does not know how to do his job I had missing items from my room and they refuse to check cameras and I was also charged $150 for a sheet that supposedly had a stain on it on a bed I didn't even sleep on so I will be contesting that with the bank or they could send me the set of sheets that I paid $150 for

Cons:

The place is unsafe there's homeless and drug addicts inside the property outside the property there's drugs being sold on the property while I was there there was a hit and run and the property security was hiding the car to protect the guilty party

2026-10-16 • via Nuitee
S
Sarah • couple • us
6
2026-10-16 • via Nuitee
K
Kathy • solo_traveller • us
4
Cons:

My room reeked of smoke. Breakfast was messed.
Staff was rude

2026-10-16 • via Nuitee
Y
Yongtao • family_with_children • us
8
2026-10-15 • via Nuitee
N
Nykia • couple • us
8
Overall nice room but went to get DoorDash in office and lady kept questioning me like I didn’t have a room there.
Pros:

Lots of homeless

Cons:

The hallway smelt like piss and shit

2026-10-13 • via Nuitee
V
Valeria Paz • couple • ca
9
Aftershock stay
Pros:

Este lugar es perfecto si vas a asistir al Aftershock! Esa fue la razón de nuestro viaje. Queda literal al lado del parque, es súper cómodo salir del festival y en 5 minutos ya estar llegando a la casa.

Cons:

Nada

2026-10-12 • via Nuitee
K
Karla • couple • us
8
Pros:

Yes

2026-10-12 • via Nuitee
G
Guillermo • solo_traveller • pe
5
2026-10-09 • via Nuitee
A
Anakaren • couple • us
10
2026-10-09 • via Nuitee
H
Henelyne • solo_traveller • us
10
2026-10-07 • via Nuitee
W
Willy • couple • uy
7
Se descanso bien y el desajuno muy bueno
Pros:

Lugar muy tranquilo

Cons:

Muy demorado el check in, 40 minutos de demora. Era domingo , llegamos a los Angeles de vuelo de 12 hs de Santiago de Chile más 8 hs de manejar en coche . Muy complicado el check in en cada persona que quería alojarse.

2026-10-07 • via Nuitee
J
Jenkins • solo_traveller • us
10
Great price
Pros:

Security gate nice clean room comfortable bed lots of space in the room

Cons:

Breakfast eggs wasn't real eggs not much of breakfast items to choose from

2026-09-19 • via Nuitee
B
Brian • solo_traveller • us
2
Pros:

The staff was pleasant and tried to resolve my issues.

Cons:

The only available room with a king bed was upstairs. I walk with a cane and stairs are difficult to maneuver. When i was was finally relocated to a downstairs unit the neighboring rooms were so loud that it was impossible to get any sleep. The TV wasn't working as there was a cable lying on the stand. Certainly housekeeping should have caught this a hen they cleaned. The upstairs unit shower couldn't be used as the handle was broken. Again it should have been reported by housekeeping. It was repaired the day it was reported.

2026-09-19 • via Nuitee
L
Leblanc • solo_traveller • us
10
2026-09-18 • via Nuitee
I
Inna • family_with_children • us
1
2026-09-15 • via Nuitee
G
Guy • couple • us
4
2026-09-14 • via Nuitee
D
Drake • solo_traveller • us
1
2026-09-13 • via Nuitee
E
Eder • couple • us
7
2026-09-12 • via Nuitee
J
Juliusz • solo_traveller • pl
8
Pros:

very clean and spacious room, nice and helpfull staff, restaurants next door, 5 min walk form bus station

Cons:

-

2026-09-11 • via Nuitee