SureStay Plus Hotel by Best Western Sacramento North

Hotels
•
SureStay Plus Hotel by Best Western
6.2 (1373 reviews)
350 Bercut Drive , Sacramento , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Hot tub/Jacuzzi
Private check-in/check-out
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Good location
Cons:
Dirty rooms
Limited breakfast options
Noisy surroundings

Categories

Cleanliness
4.66
Several reviews mentioned issues like dirty walls and odors.
Service
8.13
Common positive sentiment regarding staff helpfulness and friendliness.
Location
7.67
Good location for accessibility, although some noted nearby undesirable areas.
Room Quality
5.62
Mixed feelings due to reports of old mattresses and cramped rooms.
Amenities
6.65
Decent amenities like breakfast and security, but there were some complaints.
Value for Money
6.11
Fair pricing noted, but issues reported might affect overall value perception.
Food and Beverage
5.16
Many reviews criticized breakfast variety and quality.
Overall Experience
5.63
Guests experienced a mix of good and bad; some return visits may not be considered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:28

Property Description

Modern Comforts
SureStay Plus Hotel by Best Western Sacramento North offers air-conditioned guest rooms with free WiFi, flat-screen cable TV, microwave, refrigerator, coffee machine, and work desk. Some rooms even feature a balcony for a touch of luxury.

Convenient Amenities
Start your day right with a delicious continental breakfast available daily at the property. Explore nearby attractions like the California State Railroad Museum and Crocker Art Museum, both just a few kilometers away.

Ideal Location
Situated in Sacramento, this hotel is not only close to popular museums but also just 13 km from Sacramento Airport, making it a convenient choice for travelers. Book your stay at SureStay Plus Hotel by Best Western Sacramento North now!

Important information:

A valid credit card or cash deposit is required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.2
Based on 1373 reviews
Cleanliness: 4.66
Service: 8.13
Location: 7.67
Room Quality: 5.62
Amenities: 6.65
Value for Money: 6.11
Food and Beverage: 5.16
Overall Experience: 5.63
N
Naomi • family_with_children • us
8
Pros:

Space in room . Blow dryer like room in general.

Cons:

I was buy the freeway

2026-02-13 • via Nuitee
N
Naomi • family_with_children • us
8
Pros:

Rooms bed was comfortable

Cons:

It was a bit nosey but because I was close to the freeway

2026-02-13 • via Nuitee
R
Rodriques • family_with_children • us
8
Our dtay
Pros:

We loved the customer service... especially the front desk clerk Twinkle. She was Amazing and accommodating to alm our needs and questions.

Thomas and Julie

Cons:

The location was a little uncomfortable with all the homeless people but we felt very comfortable being in a gated facility and the presence of security

2026-02-11 • via Nuitee
S
Saito • couple • us
10
Very good
Pros:

Clean, the food was good

Cons:

The location and a lot of homeless people around

2026-02-10 • via Nuitee
B
BRIAN • family_with_children • us
3
Customer service was great, constant disturbance killed experience.
Pros:

Didn't have any.

Cons:

Constant disturbance from 7pm to 3am.

2026-02-09 • via Nuitee
D
Do • couple • us
7
2026-01-30 • via Nuitee
C
Courtney • couple • us
1
Hidden charges
Pros:

Hidden charges

Cons:

Hidden charges

2026-01-29 • via Nuitee
E
Eleni • couple • us
7
2026-01-29 • via Nuitee
D
D`Artreaus • solo_traveller • us
10
2026-01-29 • via Nuitee
P
prettice • couple • us
9
2026-01-29 • via Nuitee
A
Alexander • couple • us
10
2026-01-29 • via Nuitee
I
Isabella • solo_traveller • es
1
2026-01-26 • via Nuitee
K
Katelyn • family_with_children • us
5
It wasn’t the worst place I’ve stayed, but definitely lock your cars.
Pros:

Close proximity to the freeway and downtown

Cons:

In a bad community every loud at night time

2026-01-26 • via Nuitee
I
Isaac • couple • us
7
Good
Pros:

spacious

Cons:

the garden view wasnt as expected. the room heater

2026-01-25 • via Nuitee
P
Pedro • couple • us
8
2026-01-25 • via Nuitee
B
Brisbane • family_with_children • us
10
2026-01-24 • via Nuitee
T
Trevor • couple • us
8
Good . I would stay there again .
Pros:

Clean and friendly. !

Cons:

Absolutely nothing ! It was good.

2026-01-23 • via Nuitee
S
smith • family_with_children • us
10
Satisfying
Pros:

Quiet staff was helpful.

2026-01-22 • via Nuitee
M
Milangela • couple • us
1
Horrible, sucio y ni toallas nos dieron
Pros:

Nada, era muy sucio, no nos dieron toallas y las pedí 3 veces, cuando por fin me dieron tuve que ir a la recepción, es muy sucio por todas partes, el baño tenía un montón de pelos, fue una muy mala experiencia

Cons:

Todo, no me gustó, sentía miedo en las noches y cerraba todas la cerraduras, sentía oía ruido y muy sucio

2026-01-21 • via Nuitee
K
Kanyesigye • couple • us
3
I asked for my sheets and towels to be changed Saturday morning and came back to the hotel after 5hrs and nothing had be
Cons:

I asked for my sheets and towels to be changed Saturday morning and came back to the hotel after 5hrs and nothing had been changed, asked for new towels and all was brought was floor towels, there wasn’t showering detergent in the room, over all, it wasn’t what I expected

2026-01-20 • via Nuitee