SureStay Plus Hotel by Best Western Sacramento North

Hotels
•
SureStay Plus Hotel by Best Western
6.2 (1511 reviews)
350 Bercut Drive , Sacramento , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Hot tub/Jacuzzi
Private check-in/check-out
Shallow end
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Good location
Cons:
Dirty rooms
Limited breakfast options
Noisy surroundings

Categories

Cleanliness
4.66
Several reviews mentioned issues like dirty walls and odors.
Service
8.13
Common positive sentiment regarding staff helpfulness and friendliness.
Location
7.67
Good location for accessibility, although some noted nearby undesirable areas.
Room Quality
5.62
Mixed feelings due to reports of old mattresses and cramped rooms.
Amenities
6.65
Decent amenities like breakfast and security, but there were some complaints.
Value for Money
6.11
Fair pricing noted, but issues reported might affect overall value perception.
Food and Beverage
5.16
Many reviews criticized breakfast variety and quality.
Overall Experience
5.63
Guests experienced a mix of good and bad; some return visits may not be considered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:28

Property Description

Modern Comforts
SureStay Plus Hotel by Best Western Sacramento North offers air-conditioned guest rooms with free WiFi, flat-screen cable TV, microwave, refrigerator, coffee machine, and work desk. Some rooms even feature a balcony for a touch of luxury.

Convenient Amenities
Start your day right with a delicious continental breakfast available daily at the property. Explore nearby attractions like the California State Railroad Museum and Crocker Art Museum, both just a few kilometers away.

Ideal Location
Situated in Sacramento, this hotel is not only close to popular museums but also just 13 km from Sacramento Airport, making it a convenient choice for travelers. Book your stay at SureStay Plus Hotel by Best Western Sacramento North now!

Important information:

A valid credit card or cash deposit is required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.2
Based on 1511 reviews
Cleanliness: 4.66
Service: 8.13
Location: 7.67
Room Quality: 5.62
Amenities: 6.65
Value for Money: 6.11
Food and Beverage: 5.16
Overall Experience: 5.63
S
Sharmaine • couple • us
1
Pros:

Dirty

Cons:

Dirtyness

2026-06-04 • via Nuitee
H
Hurkoo • solo_traveller • mu
6
2026-06-04 • via Nuitee
S
Shawn • solo_traveller • us
10
Pros:

Staff was friendly

Cons:

Outside grounds dirty.

2026-06-02 • via Nuitee
L
Lovatos • solo_traveller • us
7
2026-06-02 • via Nuitee
F
Frank • couple • us
6
Just what we needed
2026-06-02 • via Nuitee
K
Krestina • extended_group • us
2
Unsafe
Pros:

I felt unsafe in the room when I walked in! There was a door that was leaned against a door and the knob was no locked from the other side, I left and felt really unsafe and hoping to get a refund

2026-05-31 • via Nuitee
F
FELION • couple • us
7
My stay was wonderful overall
Pros:

I liked the complimentary breakfast & the desk staff was very helpful & nice

Cons:

The pool and spa was very unkept. Someone needs to check into it or close the pool/spa

2026-05-29 • via Nuitee
R
Ryan • solo_traveller • us
1
2026-05-29 • via Nuitee
B
B. JEAN • family_with_children • us
5
2026-05-26 • via Nuitee
A
Arturo • solo_traveller • us
7
Pros:

Close to sports field.

Cons:

Outside of room needs cleaning and the pool as well.

2026-05-26 • via Nuitee
A
Adrianna • family_with_children • us
6
2026-05-25 • via Nuitee
S
Scott • solo_traveller • us
1
2026-05-25 • via Nuitee
D
duane • family_with_children • us
8
2026-05-24 • via Nuitee
C
Charron • solo_traveller • us
1
Sketchy.
Pros:

Nothing

Cons:

I didn't like it at all. If I wasn't so tired I would have definitely stayed some place else. The girl working the front desk really needs to work on her customers services skills.
I will remember to never stay there again.

2026-05-24 • via Nuitee
S
Sonia • family_with_children • us
3
2026-05-21 • via Nuitee
A
April • solo_traveller • us
10
2026-05-21 • via Nuitee
D
Dystany • solo_traveller • us
3
Pros:

The pool view that's is it

Cons:

It was not clean I stepped on a tac twice that was left over from other guest the carpet was dirty the fridge was broken the microwave didn't heat up the food correctly it would heat half of the food. The breakfast was terrible there was so many god dam spider webs on the balcony I couldn't even enjoy it. There was this brown stuff on the back door of the bathroom. The hot tub didn't make bubbles. And on top of the shity stay they are trying to keep my deposit saying I had a pet in the room which I did not

2026-05-20 • via Nuitee
A
Angelica • solo_traveller • us
8
2026-05-20 • via Nuitee
M
Madelyn • family_with_children • us
1
2026-05-20 • via Nuitee
R
Roland • couple • us
5
decent
Pros:

room

Cons:

breakfast

2026-05-19 • via Nuitee